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Northern Westchester Hospital - TCU in Mount Kisco, NY

Northern Westchester Hospital - TCU is a nursing home community in Mount Kisco, NY.

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Northern Westchester Hospital - TCU in Mount Kisco, NY

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  • Interior

    Welcoming atmosphere in the Newports Family Maternity Center.

  • Building

    A modern healthcare facility featuring a blend of glass and stone design.

  • Architecture

    A modern hospital building illuminated at dusk.

  • Entrance

    A view of the hospital entrance at night, showcasing modern architecture and illuminated signage.

  • Outdoor

    A view of a hospital building with a parking area in the foreground.

  • Office

    A modern office setup featuring wooden desks and ergonomic chairs.

  • Healthcare

    Signage for Northern Westchester Hospital, part of Northwell Health, located at 400 East Main Street.

  • Workspace

    A newly furnished office space featuring multiple empty cubicles and desks.

400 East Main Street, Mount Kisco, NY 10549

For more information about senior living options: (866) 208-4318

3.6 from 119 reviews
5 stars
72
4 stars
3
3 stars
5
2 stars
6
1 stars
33

Overall Review of Northern Westchester Hospital - TCU

common 32 reviews mention this

Caring, responsive staff are a theme

Residents and families repeatedly describe staff who are kind, compassionate, and responsive.

Across the reviews, people highlight staff members as caring, professional, and helpful, from intake through treatment and discharge. Many comments specifically call out nurses and doctors for explaining what to expect, checking in, and making patients feel comfortable and supported. Even in generally critical reviews, some mention individual staff or specific departments as doing better than others.

common 6 reviews mention this

Food quality stands out in reviews

The quality of meals comes up often in patient and family feedback.

Several reviews single out the food as excellent or restaurant-like, with patients describing meal choices that help preserve dignity during stressful care. A few others mention how food service workers were sweet or delivered meals in a timely way. There are also mentions where food is contrasted with other frustrations, but it still tends to come through as a positive.

common 6 reviews mention this

Cleanliness is usually praised, sometimes disputed

Many reviewers describe the facility as clean and well maintained.

Positive reviews frequently use terms like spotless, sanitized, and very clean, and note that comfort and room upkeep were priorities. In contrast, a smaller number of reviews complain about cleanliness issues such as dirty rooms or poor attention to messes. Overall, cleanliness is a recurring point, with more mentions leaning positive than negative.

caveat 8 reviews mention this

Waits and discharge timing can disappoint

Some reviewers report long waits and delays before being seen or leaving.

Several reviews describe extended timeframes in the ER or delays around admission, discharge, or getting follow-up information. A few specifically mention waiting for results, waiting for someone to come to a room, or experiencing slow movement from one step to the next. While many other reviews report quick turnaround, the timing issues are frequent enough to stand out as a recurring complaint.

caveat 4 reviews mention this

Noise and room experience vary

Some reviews describe uncomfortable room conditions and disruptions.

A few residents and families mention shared-room issues, noise levels, or difficulty getting timely help in the room. There are also complaints about room setup and privacy-related concerns, including situations where patients felt exposed or uncomfortable. These are not universal experiences, but they recur in enough reviews to be worth noting.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Westchester Cty (9 miles away) Westchester Cty (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Northern Westchester Hospital (0 miles)
  • Northern Westchester H (6.1 miles)
  • Hudson Valley Hospital Center (10.9 miles)
  • VA Hospital at Montrose (11 miles)

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (4.6 miles)
  • Weinstein Pharmacy (4.8 miles)
  • CVS Pharmacy (5.6 miles)
  • Yorktown Pharmacy (6.1 miles)
  • CVS Pharmacy (6.3 miles)

Physicians

  • CareMount Medical 90 (0.3 miles)
  • CareMount Medical 110 (0.4 miles)
  • Advanced Dermatology, PC (5.7 miles)
  • Yorktown Imaging (6.1 miles)
  • Kang Mimi Y MD (6.1 miles)
  • Kory Stotesbery, DO (6.1 miles)
  • North Star Medical Group (7.5 miles)

Restaurants

  • Mount Kisco Coach Diner (0.4 miles)
  • Burger King (1.4 miles)
  • McDonald's (2.3 miles)
  • Trattoria Lucia (3.7 miles)
  • Farmhouse Tavern (4.4 miles)
  • The Whitlock (4.9 miles)
  • King Kone (5.6 miles)

Transportation

  • Metro North - Mount Kisco Train Station (0.8 miles)
  • Chappaqua Train Station (3.7 miles)
  • Metro North - Katonah Station (4.8 miles)
  • Metro North - Ossining Train Station (7.9 miles)
  • Croton-Harmon Amtrak Station (8.2 miles)
  • Valhalla Metro North Station (8.9 miles)
  • Westchester County Airport (HPN) (8.9 miles)

Places of Worship

  • Presbyterian Church Of Mt. Kisco (1.3 miles)
  • Stanwich Congregational Church (8.3 miles)
  • Church of the Holy Spirit (9.8 miles)

Cafes

  • Tazza Cafe (4.7 miles)
  • Katonah Reading Room (4.9 miles)
  • Starbucks (8.3 miles)
  • Coffee Labs Roasters (10.8 miles)
  • Starbucks (10.9 miles)
  • Starbucks (11.2 miles)

Parks

  • Reis Park (7.4 miles)
  • Louis Engel Park (8 miles)
  • Fox Valley Town Park (8 miles)
  • Pound Ridge Town Park (8.1 miles)
  • Croton Point Park (8.2 miles)
  • Rockefeller State Park Preserve (8.2 miles)
  • Chelsea Park (8.4 miles)

Frequently Asked Questions

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