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Onondaga Center for Rehabilitation and Nursing in Minoa, NY

Onondaga Center for Rehabilitation and Nursing is a nursing home community in Minoa, NY.

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Onondaga Center for Rehabilitation and Nursing in Minoa, NY

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  • Interior

    A hospital room with two patient beds and a window view.

  • Outdoors

    An outdoor view of a bank with a drive-thru and green exterior surrounded by trees.

  • Living Room

    An elderly man and a caregiver sit together in a cozy living room, engaging in conversation.

  • Building

    An empty drive-thru building surrounded by trees on a sunny day.

  • Garden

    Three people sitting at a patio table under a red umbrella in a garden setting.

  • Healthcare

    A therapist assists a patient with physical rehabilitation using parallel bars.

217 East Ave, Minoa, NY 13116

To contact a resident: (315) 656-7277

For more information about senior living options: (866) 208-4318

2.9 from 111 reviews
5 stars
50
4 stars
3
3 stars
1
2 stars
4
1 stars
53

Overall Review of Onondaga Center for Rehabilitation and Nursing

caveat 26 reviews mention this

Care gaps and slow response

Many reviewers say call bells go unanswered and basic needs are missed for long stretches.

A recurring complaint is that residents’ needs aren’t met promptly, including long waits after calling for help. Several reviews describe neglect-related issues such as residents left in soiled conditions, delayed toileting help, and medication problems. Some also describe falls or emergencies handled late, or transfers arranged only after repeated pressure.

caveat 21 reviews mention this

Cleanliness and odor concerns

Multiple reviews describe dirty rooms, soiled linens, and an odor they found hard to tolerate.

Cleanliness is one of the most mentioned issues, with several reviewers describing dirty rooms, urine odor, and residents left in soiled beds or depends. Others mention laundry problems like sheets with holes, missing items, or belongings mishandled. A smaller set of reviews push back saying visits were pleasant and the facility was kept clean, but the negative cleanliness accounts are frequent and detailed.

caveat 8 reviews mention this

Communication is a common problem

Reviewers frequently say families struggle to get updates and return phone calls.

Several families report difficulty reaching staff, including long delays in getting phone calls back and limited communication after concerning events. A number of reviews describe situations where they learned about hospital transfers only after the fact or after repeated follow-ups. Even where some residents describe positive interactions with specific team members, the overall communication theme remains a frequent concern.

caveat 7 reviews mention this

Food quality and meal timing

Some reviewers say meals arrive late or don’t meet expectations for quality and preparation.

Beyond general complaints, multiple reviews mention food arriving cold, meals being delayed, or food quality being poor. Some also describe diet-related dissatisfaction, including concerns about meals not aligning with what was expected for a resident’s plan. The community does offer meals and supports special dietary restrictions, but the reviews that criticize dining focus on day-to-day experiences like timing and how meals are served.

caveat 4 reviews mention this

Rehab therapy can be inconsistent

A few reviewers say therapy hours and follow-through didn’t match what they expected.

Some reviews describe limited or disrupted physical therapy and occupational therapy during rehab, including reports of minimal therapy delivered. Others contrast that with praise for PT/OT being knowledgeable and respectful, suggesting the experience may vary depending on the timeframe or specific staff coverage. Overall, therapy continuity comes up as a concern in a smaller number of reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Syracuse-Hancock International (6 miles away) Syracuse-Hancock International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Minoa, New York offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants nearby such as Knights Delights and Applebee's, there are plenty of dining options to choose from. Additionally, there are several physicians offices and pharmacies within a short distance, including Eastside Pediatrics and Kinney Drugs, making healthcare easily accessible. For recreation and relaxation, there are parks like Green Lakes State Park and Coulter Park close by for outdoor activities. There are also cafes like Starbucks and Panera Bread for socializing with friends. In terms of transportation, there is a U-Haul Moving & Storage facility nearby for any moving needs, as well as Syracuse Hancock International Airport for travel opportunities. Places of worship such as Holy Cross Church cater to spiritual needs, while hospitals like St Joseph's Hospital Health Center ensure quality healthcare services are readily available in the vicinity.

Restaurants

  • Knights Delights (0.6 miles)
  • Bull & Bear Roadhouse (3.4 miles)
  • McDonald's (3.6 miles)
  • Applebee's (4.1 miles)
  • Taco Bell (4.2 miles)
  • Olive Garden (4.2 miles)
  • Sonic Drive-In (4.2 miles)

Physicians

  • Eastside Pediatrics (2 miles)
  • CNY Cosmetic & Reconstructive Surgery (2.9 miles)
  • Upstate Bone And Joint Center (2.9 miles)
  • Daryll Dykes MD PhD JD (2.9 miles)
  • A.M.P. Urology (3 miles)
  • Northeast Medical Urgent Care (3 miles)
  • University Hill Gastroenterology (3 miles)

Pharmacies

  • Kinney Drugs (2 miles)
  • Wegmans Wokery (4.2 miles)
  • Wegmans (4.2 miles)
  • Pro Act (4.2 miles)
  • Wegmans (4.5 miles)
  • Bristol-Myers Squibb (4.5 miles)
  • CVS Pharmacy (5.2 miles)

Parks

  • Green Lakes State Park (2 miles)
  • Coulter Park (3.1 miles)
  • Old Erie Canal State Historic Park - Kirkville (3.7 miles)
  • Mill Run Park (5.4 miles)
  • Old Erie Canal State Park (6.6 miles)
  • Clark Reservation State Park (7.5 miles)

Cafes

  • Panera Bread (3.3 miles)
  • Starbucks (3.6 miles)
  • DiBella's Subs (4 miles)
  • Starbucks (4.1 miles)
  • Cafe Kubal (5 miles)
  • Tous Les Jours (5.2 miles)

Transportation

  • U-Haul Moving & Storage (4.6 miles)
  • Syracuse Hancock International Airport (SYR) (5.8 miles)
  • Baggage Claim (6.1 miles)
  • Airport Operations Office (6.1 miles)

Places of Worship

  • Holy Cross Church (4.8 miles)
  • May Memorial Unitarian Universalist Society (5 miles)
  • Islamic Society of Central New York Mosque (7.3 miles)

Hospitals

  • St Joseph's Hospital Health Center (6.8 miles)
  • Bio Essex & Humanities (7.4 miles)
  • Crouse Promptcare (7.4 miles)
  • Crouse Hospital: Human Resources (7.5 miles)
  • Suny Upstate Medical University University Hospital (7.5 miles)

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