Huntington Hills Center for Health & Rehabilitation in Melville, NY

Pros

• The staff at Huntington Hills are incredibly competent, attentive, and genuinely compassionate.
• The dining program is high quality, and residents enjoy every meal.
• The facility is attractive, immaculate, and kept exceptionally clean.
• Front desk and administrative staff are cheery, helpful, and welcoming.
• The rehabilitation and therapy teams provide engaging activities and effective care.
• Families feel reassured and at ease due to the attentive care and peace of mind offered.
• The environment is welcoming, comfortable, and hotel-like in feel.
• The center is highly recommended for short-term rehabilitation and overall care.

Cons

• The facility is described as horrible and unsafe due to chronic understaffing and unprofessional, indifferent staff.
• Caregivers are alleged to neglect residents, with delays in assistance and patients left in soiled conditions for hours.
• Medication management is criticized, with meds given that weren't on the list and others not administered on time.
• There is a perceived lack of communication between departments and management, with promises to fix issues that never materialize.
• Administrators are accused of prioritizing finances over patient welfare and of intimidating families who raise concerns.
• Several reviewers warn others not to send loved ones there, calling it a "house of horrors" or "Hell" for rehab.
• The quality of food is described as barely edible or of poor quality.

Review

Huntington Hills Center for Health & Rehabilitation in Melville is best suited for families pursuing a high-caliber short-term rehabilitation experience where a strong therapy program, a clean, hotel-like environment, and consistently courteous staff are the main selling points. For many recovering from mobility procedures - such as hip or knee replacement - the facility delivers a robust PT/OT schedule, attentive nursing, and a dining and social program that helps residents regain a sense of normalcy quickly. The atmosphere is welcoming, the building is well kept, and edge-of-day communication from therapists and front-line staff is commonly cited as a reassurance to families navigating a difficult recovery period. In short, the community earns trust through tangible rehab outcomes and a calm, pleasant setting.

That said, some families would be prudent to consider alternatives. When long-term, highly medical oversight or dependable 24/7 responsiveness is the priority, Huntington Hills may fall short for certain residents. Several reviews raise red flags about consistency in care delivery over extended stays, with isolated reports of delayed response to call bells, medication issues, and what some describe as a disconnect between departments or management. For anyone seeking a facility with uniform, predictable performance across all shifts and a transparent, consistently proactive administrative team, other options may be more reliable. Those who cannot supervise care closely or who require rigorous, always-on oversight should proceed with caution.

The core positives - cleanliness, warmth, and a patient-centered therapy focus - tend to offset many operational concerns for the typical rehab stay. Families consistently praise the facility's pristine environment, friendly front-desk welcome, and the way therapists, nurses, and aides collaborate to move a patient toward independence. The PT/OT staff often receives particular commendation for clear progress updates and a wide repertoire of activities designed to rebuild movement, balance, and confidence. The dining program, with its solid three-meal structure and variety, also stands out as a meaningful daily staple for residents and visitors alike. When a patient is progressing, the combination of clean facilities, engaged staff, and purposeful therapy can make the stay markedly effective.

Yet the narratives are not one-note. A meaningful minority of reviews depict experiences that escalate into serious concerns about care quality and administrative accountability. Some families report prolonged delays in assistance, inconsistencies in medication administration, or a sense that calls for attention are met with friction rather than timely action. A subset of accounts describes a culture of understaffing or disengagement on certain units, and a few families recount deeply troubling situations that hint at broader systemic problems. These voices remind prospective residents that outcomes in rehabilitative settings hinge on day-to-day staffing realities and the effectiveness of management in aligning care across shifts.

The implication for decision-making is practical: Huntington Hills can be an excellent choice for short-term rehab when the expectation is to return home with regained mobility and renewed independence, provided due diligence confirms a capable on-site team and a current, workable plan for daily therapy and safety. For long-term residents or those with higher medical complexity, the risk?reward calculus leans toward a more cautious review. Prospective families should demand transparent conversations about staffing ratios, call-bell responsiveness, medication handling procedures, and a clear mechanism to escalate concerns if issues arise. A candid, in-person evaluation - speaking with front-desk staff, therapists, and current residents - will reveal whether the balance of strengths matches the patient's needs.

In the end, Huntington Hills sits at an intersection of strong rehabilitation outcomes and theatre-like hospitality with pockets of concerning reports about care consistency. The decision hinges on risk tolerance and oversight capacity: for families who can maintain an active presence, insist on explicit care plans, and verify staffing stability, this center often delivers excellent short-term results, a clean, pleasant milieu, and meaningful daily activities. For those prioritizing unwavering, uniform care continuity in a longer stay, it pays to compare other options where governance and staffing practices are less variable. The right fit will be the one where the care philosophy aligns with the resident's needs and the family's capacity to stay closely involved.

Located in Melville, New York, this area offers a variety of amenities that cater to seniors looking for a convenient and comfortable living environment. With several physicians' offices nearby, including ENT and Allergy Associates and Dr. Pillitieri, residents have easy access to healthcare services. There are also pharmacies such as Walgreens and CVS Pharmacy within a short distance for convenient medication pick-ups. For dining options, there are popular restaurants like Chick-Fil-A and Houlihan's, as well as cafes such as Starbucks and Panera Bread for casual meals or coffee outings. Additionally, the proximity to parks like Tad Lane Park and Bethpage State Park provides opportunities for outdoor recreation and relaxation. Access to transportation through the LIRR stations in Farmingdale and Bethpage make it easy for seniors to travel around the area. Overall, this part of Melville offers a mix of healthcare facilities, dining options, recreational activities, and transportation convenience for senior residents.

Physicians

• ENT and Allergy Associates -Melville (0.8 miles)
• Dr Pillitieri (3.9 miles)
• Central Nassau Guidance (5.3 miles)
• Advantage Care (5.6 miles)
• Di Giovanna Family Care Center (5.8 miles)
• Plainview Medical Group PC (5.9 miles)
• Memorial Sloan Kettering Cancer Center Commack (6.1 miles)

Restaurants

• McDonald's (1.6 miles)
• Gossip Bar & Restaurant (1.7 miles)
• Chick-Fil-A (2.6 miles)
• The Bryant (3.2 miles)
• PDQ 351 (3.8 miles)
• Houlihan's (3.9 miles)
• Chili's Grill & Bar (4 miles)

Pharmacies

• Walgreens (2.4 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.7 miles)
• King Kullen (4.8 miles)

Parks

• Tad Lane Park (2.8 miles)
• Bethpage State Park (4 miles)
• Argyle Lake Park (6.9 miles)
• Brentwood State Park (7.1 miles)
• Mill Dam Park (7.3 miles)

Cafes

• Starbucks (3.2 miles)
• Panera Bread (3.4 miles)
• Starbucks (3.9 miles)
• Starbucks (4.9 miles)
• Starbucks (5.1 miles)
• Starbucks (5.6 miles)
• Starbucks (6 miles)

Transportation

• Lirr - Farmingdale Station (3.7 miles)
• Atlantic Aviation (4.3 miles)
• LIRR - Bethpage Station (4.9 miles)
• Lirr (4.9 miles)
• Deer Park Station Lirr (5.8 miles)
• LIRR - Syosset Station (5.9 miles)
• Greenlawn LIRR Station (6.4 miles)

Theaters

• Regal Ua Farmingdale (3.9 miles)
• Regal Deer Park & IMAX (5.2 miles)
• AMC DINE-IN Huntington Square 12 (6.1 miles)
• AMC DINE-IN Levittown 1 (6.4 miles)

Places of Worship

• New Hope Institutional Baptist Church (6.2 miles)

Hospitals

• Northwell Health-GoHealth Urgent Care (7 miles)