Star Multi Care

Pros

• The staff at Star Multi Care is responsive, professional, and compassionate.
• The aides hired from Star Multi Care were outstanding.
• Star Multi Care always sends the best aides to the members of my community.
• The office staff at Star Multi Care repeatedly bend over backwards for their clients' families.
• The company is very caring and diligent, showing concern for the well-being of their clients and staff.
• Patrice, an aide from Star Multi Care, is warm-hearted and keeps the client informed about their parents' condition.
• Star Multi Care is a great place to work, according to someone who has been with them for over 14 years.
• Star Multi Care has top-notch home health care services and is considered the best in the industry by some customers.

Cons

• "They don't seem to have very reliable people working for them."
• "I have had many times where the aid was either late or did not show up at all."
• "I have also had to deal with nasty and lazy aids that would ignore my mother's needs quite often."
• "When I informed Star Multi Care about my concerns, I was told that unfortunately, these things happen."
• "I have found things missing and a fraudulent charge was made on my mother's credit card."
• "They don't seem to care what their aids say or do while they are in your house."
• "When you do complain, the management says I understand your concerns but it's very hard to find good aids and we have to take what we can get."
• "Aides came late daily and gave various excuses, including being pulled over by the police two days in a row and having 3 flat tires in a week."
• "The agency was unable to find replacement coverage when assigned aide canceled 2 hrs before scheduled shift."
• "Aides falsified time sheets (did not record accurate time of arrival-wanted to be paid for being late and not on the job)."

Review

Finding the right in-home aide for a loved one can be a nerve-wracking experience. One company that stands out among the rest is Star Multi Care, according to several satisfied customers. The caregivers provided by this agency are generally attentive, but there have been instances where they need to listen more closely to specific dietary needs. Despite this occasional shortcoming, the staff at Star Multi Care are described as responsive, professional, personable, and compassionate.

One reviewer recounts their experience with Star Multi Care when searching for an aide for their elderly father. They were initially anxious about the process but found great comfort and relief in working with this agency. The review highlights the outstanding quality of the aides and recommends Star Multi Care without hesitation for anyone in need of care for themselves or their loved ones.

Multiple customers praise Star Multi Care not only for their exceptional service but also for their selection of top-notch home health care services. A resident of a 55+ community notes how many aides come and go, but Star consistently sends the best aides to their community members. This person expresses their intention to recommend Star to neighbors, friends, and family.

Another reviewer commends this agency as the best in the industry, describing both their office staff and home health aides as bending over backwards for their family's needs. They note that each challenge is tackled with professionalism, integrity, and pure hearts.

The caring nature and diligence of Star Multi Care are highlighted by another satisfied customer who appreciates how concerned they are about the well-being of both clients and staff members. In a fast-paced world that often lacks empathy, this agency shines through its genuine care.

On the other hand, there are a couple of negative reviews that mention unreliable caregivers from time to time. Some clients experienced tardiness or no-shows from aides hired through Star Multi Care. Additionally, there were complaints about lazy caregivers who disregarded a client's needs. When these concerns were brought to the agency's attention, they acknowledged the difficulties in finding good caregivers but offered to send a replacement. One reviewer discovered missing items and a fraudulent charge on their mother's credit card, which they reported to Star Multi Care. The agency seemed dismissive, attributing the issue to someone other than the aide involved.

Despite these few negative experiences, the majority of reviews give high praise and recommend Star Multi Care for its exceptional home health care services. They are seen as attentive, compassionate, and professional in serving their clients' needs. The positive experiences shared demonstrate that this company goes above and beyond to ensure both clients and their families feel supported throughout their journey of finding quality care.

Located in Melville, New York, this area offers a variety of amenities that cater to the needs of seniors. With close proximity to ENT and Allergy Associates for medical care, as well as pharmacies such as Walgreens and CVS, residents have easy access to healthcare services. There are also several restaurants and cafes nearby, providing dining options for those looking to enjoy a meal out. The abundance of parks in the area offers opportunities for outdoor recreation and relaxation. In terms of transportation, there are multiple LIRR stations within a few miles, making it convenient for seniors to travel around the area. Additionally, with theaters like Regal UA Farmingdale nearby, residents have access to entertainment options. Overall, this part of Melville provides a comfortable and convenient environment for senior living.

Physicians

• ENT and Allergy Associates -Melville (0.1 miles)
• Dr Pillitieri (4.6 miles)
• Central Nassau Guidance (5.1 miles)
• Plainview Medical Group PC (5.2 miles)
• Di Giovanna Family Care Center (6 miles)
• Northwell Health Physician Partners Obstetrics and Gynecology at Commack (6.3 miles)
• Advantage Care (6.4 miles)

Restaurants

• McDonald's (1 miles)
• Gossip Bar & Restaurant (2 miles)
• The Bryant (2.6 miles)
• Chick-Fil-A (3 miles)
• PDQ 351 (4.2 miles)
• Houlihan's (4.3 miles)
• Chili's Grill & Bar (4.4 miles)

Pharmacies

• Walgreens (1.8 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (4.7 miles)
• King Kullen (4.7 miles)
• Walgreens (4.7 miles)
• Walgreens (4.8 miles)

Parks

• Tad Lane Park (2.5 miles)
• Bethpage State Park (4.1 miles)
• Mill Dam Park (6.7 miles)
• Brentwood State Park (7.6 miles)
• Argyle Lake Park (7.7 miles)

Cafes

• Starbucks (2.7 miles)
• Panera Bread (3 miles)
• Starbucks (4.3 miles)
• Starbucks (4.6 miles)
• Mongo's Coffee (5.5 miles)
• Starbucks (5.6 miles)
• Starbucks (5.7 miles)

Transportation

• Lirr - Farmingdale Station (4 miles)
• Lirr (4.4 miles)
• Atlantic Aviation (4.8 miles)
• LIRR - Bethpage Station (4.8 miles)
• LIRR - Syosset Station (5.2 miles)
• Greenlawn LIRR Station (6.1 miles)
• LIRR - Hicksville Station (6.2 miles)

Theaters

• Regal Ua Farmingdale (4.3 miles)
• Regal Deer Park & IMAX (5.9 miles)
• AMC DINE-IN Huntington Square 12 (6.2 miles)
• AMC DINE-IN Levittown 1 (6.3 miles)
• Regal Westbury Imax & RPX (7.5 miles)

Hospitals

• Northwell Health-GoHealth Urgent Care (6.5 miles)

Places of Worship

• New Hope Institutional Baptist Church (6.6 miles)