Northeast Center For Rehabilitation And Brain Injury

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  • Interior

    A grand piano positioned in a bright and spacious interior, inviting musical creativity.

  • Outdoors

    A serene garden pathway surrounded by lush greenery and trees.

  • Decor

    An air hockey table positioned in a well-lit game room, complemented by elegant curtains.

  • Building

    A modern building surrounded by colorful autumn trees under a clear blue sky.

  • Trees

    A peaceful view of a building surrounded by greenery under a clear blue sky.

  • Landscaping

    A serene outdoor space featuring a gentle fountain, surrounded by lush trees and colorful stones.

  • Seating Area

    A cozy waiting room featuring comfortable seating and a bookshelf filled with various reading materials.

  • Nature

    A beautifully crafted stone archway made from layered stones, set against a lush green backdrop.

  • Office

    Reception area for occupational, physical, and speech therapy services.

  • Healthcare

    A view of a hospital corridor with medical equipment and staff uniforms.

  • Game Room

    A spacious game room featuring a wooden pool table and vibrant red walls.

Northeast Center For Rehabilitation And Brain Injury

300 Grant Avenue, Lake Katrine, NY 12449

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
64
4 stars
17
3 stars
5
2 stars
0
1 stars
14

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    Overall Review of Northeast Center For Rehabilitation And Brain Injury

    Pros

    • pro The staff is great and the environment is clean.
    • pro The greeters are warm and caring, contributing to a welcoming atmosphere.
    • pro The care team provides personal attention and makes patients feel well cared for.
    • pro The facility is clean, well-lit, and well-maintained.
    • pro Visitors feel welcomed and supported during their visits.
    • pro The staff are courteous, professional, and attentive.
    • pro The building is charming and features patient-created art, adding a positive vibe.
    • pro Reviewers frequently recommend the facility and praise the level of care.

    Cons

    • pro The Northeast Center is described as a very dangerous place to take loved ones.
    • pro Weekend staffing is severely inadequate, with only a single CNA on duty.
    • pro Families allege neglect that led to respiratory issues and life-threatening events.
    • pro Management is accused of ignoring complaints and telling families to move patients elsewhere.
    • pro The facility is said to be understaffed, especially at night, with one nurse for an entire unit.
    • pro Equipment and processes are criticized as unreliable or poorly maintained (e.g., computers crashing, feed bags left open).
    • pro Some reviewers claim patients died due to neglect and poor care.

    Review

    The collection of reviews presents a strikingly mixed portrait of the Northeast Center for Rehabilitation and Brain Injury. On one hand, many visitors and former patients describe a facility that feels clean, welcoming, and well-staffed, with warmth and professionalism that leaves a strong, positive impression. On the other hand, a substantial thread of the feedback centers on serious concerns about safety, staffing, communication, and the quality of care, including heartbreaking stories of patient decline and family distress. Taken together, the comments reveal a place that can be comforting and efficient for some, but alarming and disappointing for others.

    Several reviewers repeatedly highlight the positives: a clean, well-kept environment, a facility that feels safe and organized, and staff who are described as compassionate and attentive. Phrases like "very clean and very safe," "great staff, clean environment, awesome with patients," and "the staff was pleasant and easy to get along with" recur across multiple accounts. Visitors mention warm greetings from reception and a generally welcoming atmosphere, noting that the building - though sometimes described as older - feels bright, well-lit, and generally well-maintained. A number of comments praise specific individuals and note that staff members were courteous, professional, and deeply engaged with patients and families. Some reviewers, including medical professionals who visited as outsiders, emphasize the compassionate care and the personal attention given to neighbors and loved ones, underscoring a perception of dedication and empathy within the care team.

    Yet the more troubling threads dominate several accounts with serious allegations and dramatic, emotionally charged stories. A recurring concern is understaffing, especially on weekends and during night shifts. One reviewer recalls seeing only a young CNA by herself on a weekend and reports limited staff presence on the floor, followed by questions about what would happen in case of a fire or other emergencies. Another narrative describes a sequence where respiratory care and monitoring appeared to have failed to prevent a rapid decline in a patient's condition, culminating in a code blue and multiple hospital transfers. In these accounts, families felt ignored or dismissed when raising concerns, and they describe a pattern of delays or inaction, with staff reportedly unable to answer critical questions or address deteriorating symptoms in a timely fashion.

    Several emotionally charged examples center on a loved one who was a patient in the center's rehabilitation services. One reviewer recounts a three-month rehab stay that was ultimately described as positive, with a cordial staff and a satisfactory experience. In stark contrast, another reviewer shares a harrowing story of alleged neglect: a brother treated poorly, left in uncomfortable conditions, and subjected to what the family characterizes as dangerous practices related to respiratory support and feeding, followed by a rapid decline that required emergency medical intervention. The same account includes harsh accusations toward clinicians and administrators, including a nurse who allegedly dismissed family concerns and a doctor who allegedly urged the family to transfer the patient elsewhere. The reviewer maintains they witnessed repeated failures in monitoring vital signs and equipment and insists that the patient's decline was due to neglect rather than a natural progression of illness.

    The tone in some parts of the reviews oscillates between praise for high-quality clinical staff and sharp critique of systemic gaps. Several visitors emphasize how caring the nurses and aides can be, noting that "the nurses and CNAs have big hearts," and that the care felt individualized and respectful. Other comments, however, point to broader organizational issues: restricted freedom or autonomy for residents labeled as "neighbors," reports of insufficient staffing to meet patient needs, and concerns about the consistency of care across shifts. The juxtaposition of personal warmth and systemic strain paints a facility that can excel on the human side of care while struggling under the weight of operational challenges.

    Infrastructure and operations receive a more mixed treatment as well. The location is described by many as "big and spacious" and "pretty," with art on the walls created by patients themselves contributing to a sense of community and engagement. But several reviewers call attention to practical concerns: equipment that is unreliable enough to hamper monitoring, computers that crash and hinder documentation, and even basic logistics like food and beverages being locked away with padlocks, which some readers feel is unnecessarily restrictive. These operational details - paired with comments about understaffing and high demand on limited resources - suggest a facility that is visually inviting but internally strained, especially during busy periods or overnight hours.

    In the end, the collection of reviews presents a nuanced portrait: a place that can offer clean surroundings, genuine kindness from many staff members, and a reassuring sense of safety and comfort to those lucky enough to experience it well. At the same time, there are deeply troubling accounts that call into question how the center handles emergencies, communicates with families, and ensures consistent, responsive care for residents with serious medical needs. The strongest sentiment across several reviews is a plea for closer attention to staffing levels, more reliable monitoring and equipment maintenance, and a more transparent, proactive approach to addressing family concerns when patients show signs of distress or deterioration.

    Anyone considering Northeast Center for Rehabilitation and Brain Injury should weigh these voices carefully. The testimonials suggest that, for some, the center delivers positive, compassionate care in a clean and comforting environment. For others, the stories raise urgent questions about safety protocols, staffing adequacy, and the responsiveness of the care team during critical moments. If you're evaluating this facility for a loved one, it may be worthwhile to seek direct conversations with current staff, request a clear briefing on staffing ratios and safety procedures, and ask about how concerns are tracked and resolved. Observing a shift, asking about emergency response plans, and reviewing the facility's patient safety metrics could help provide a clearer picture of whether this center aligns with your expectations and needs.

    Features

    Housing

    • 280 resident community capacity 280 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Northeast Center for Rehabilitation and Brain Injury in Lake Katrine, NY is a premier assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community is fully furnished and features private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet for residents to stay connected with their loved ones.

    Residents can enjoy delicious meals in the restaurant-style dining room, with special dietary restrictions catered to by the dedicated dining staff. The community also has a kitchenette for those who prefer to cook their own meals.

    For leisure activities, residents have access to a variety of amenities such as a fitness room, gaming room, small library, and outdoor garden spaces. Planned daily activities and resident-run events ensure that there is always something engaging happening within the community.

    Transportation is provided by the community for non-medical purposes as well as transportation arrangements for doctor's appointments. Additionally, move-in coordination services are available to make the transition into the community as seamless as possible.

    Care services at Northeast Center include assistance with daily living activities such as bathing, dressing, and transfers. Medication management services are provided to ensure residents take their medications on time. A mental wellness program supports residents' emotional wellbeing.

    Concierge services are available to assist residents with any needs they may have throughout their stay. Fitness programs help keep residents active and healthy while planned day trips offer opportunities for exploration outside of the community.

    The location of Northeast Center is also advantageous, with several cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, theaters nearby making it convenient for residents and their families.

    Overall, Northeast Center for Rehabilitation and Brain Injury provides a welcoming and comfortable environment where seniors can receive personalized care while enjoying an array of amenities and engaging activities.

    Nearby Places of Interest

    Hospitals

    • Northeast Center For Special Care (0 miles)
    • Kingston Hospital (3 miles)
    • Hospital Benedictine (3 miles)
    • Benedictine Hospital (4.1 miles)
    • Healthalliance Hospital - Mary's Avenue Campsu (4.2 miles)
    • Northern Dutchess Hospital (5.3 miles)
    • Bone & Joint Center at Northern Dutchess Hospital (5.3 miles)

    Restaurants

    • Jolly Cow (0.4 miles)
    • Wendy's (0.8 miles)
    • Taco Bell (0.8 miles)
    • Enzo's Ristorante & Pizza (1 miles)
    • Chipotle Mexican Grill (1.1 miles)
    • McDonald's (2.6 miles)
    • Moonburger (3.2 miles)

    Pharmacies

    • Walmart Pharmacy (0.8 miles)
    • Rite Aid (2.8 miles)
    • Walgreens (3.3 miles)
    • CVS Pharmacy (3.5 miles)
    • Walgreens (3.8 miles)
    • Top's Markets (5.4 miles)
    • CVS Pharmacy (6.3 miles)

    Cafes

    • All That Java (0.9 miles)
    • Panera Bread (1.2 miles)
    • Starbucks (1.3 miles)
    • Outdated (3.5 miles)
    • Rough Draft Bar & Books (3.6 miles)
    • Village Coffee and Goods (3.6 miles)
    • Monkey Joe Roasting Co. (3.7 miles)

    Physicians

    • Michael H. Cho, MD (1 miles)
    • Dr. Seth Schulman (1.2 miles)
    • Miracle-Ear Hearing Aid Center (1.4 miles)
    • Orthopedic Associates of Dutchess County (1.7 miles)
    • Ulster Family Medicine (3 miles)
    • Medical Aesthetics of the Hudson Valley (3.4 miles)
    • Health Quest Ob/Gyn (3.4 miles)

    Theaters

    • NCG Cinema (1.2 miles)

    Transportation

    • Kingston Trailways Bus Terminal (3.5 miles)
    • Amtrak Station (4.7 miles)

    Parks

    • Forsyth Park (3.8 miles)
    • Cas Landi Recreation Park (7 miles)

    Frequently Asked Questions

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