Golden Hill Nursing And Rehabilitation Center

Pros

• The facility was very clean and well-kept, with modern and inviting interiors.
• The staff at Golden Hill Nursing and Rehabilitation Center were professional, caring, accommodating, and polite.
• The rehab staff, including speech therapy and physical therapy, were amazing and highly regarded by the residents and their families.
• The facilities were kept very clean and tidy, creating a pleasant living environment for the residents.
• The staff at Golden Hill worked very hard to ensure the comfort and happiness of the residents.
• The community at Golden Hill tries to maximize the experience for everyone by grouping together similar and compatible patients.
• The staff at Golden Hill is friendly, outgoing, and creates a family-like atmosphere in the facility.

Cons

• The nurses and nurse's aides in the rehab unit are terribly understaffed.
• The coffee cups are always dirty and need to be cleaned properly.
• The food at Golden Hill Nursing and Rehabilitation Center is described as horrible.
• Personal toiletries and hairbrushes are used by the nurse's aides, which is not acceptable.
• There are not many activities available for rehab patients at the facility.
• Some staff members have no business working in this line of work and lack competence.
• The facility seems severely lacking in sufficient staff or competent medical care to handle the volume of clients.
• The case workers and nurse manager at the facility are disrespectful and unprofessional.
• There seems to be a focus on private insurance expiring and going after family assets instead of providing proper care.
• The management at Golden Hill Nursing and Rehabilitation Center is described as a nightmare to deal with.
• While the staff works hard, the facility itself feels impersonal, like a county-run hospital ward.
• Some residents suffer from a lack of emotional care due to understaffing and limited personal attention.
• Despite being clean, tidy, and having friendly staff, there are negative comments about the facilities such as bland rooms and unappetizing food at Golden Hill Nursing and Rehabilitation Center.

Review

Golden Hill Nursing and Rehabilitation Center is a facility that garners mixed reviews from its residents and their families. One aspect that consistently receives praise is the cleanliness of the center. Many reviewers noted that the facility is well-kept and tidy. However, there were some complaints about the institutional appearance of the building, with its dark brick exterior lacking an outdoor area for residents to enjoy.

On a positive note, the staff at Golden Hill impressed many visitors. They described the woman who greeted them as professional, caring, accommodating, informed, and polite. Some even went so far as to say that several staff members were outstanding in their care.

Unfortunately, not all aspects of the center received glowing reviews. The nursing and nursing aide staff working in the rehab unit were criticized for being severely understaffed. There were complaints about dirty coffee cups and subpar food quality, with reports of silverware still having remnants of previous meals on them.

Additionally, some reviewers expressed concern over specific incidents involving inadequate care. One individual found their friend with wet feet in soaking wet socks during winter, while another reported a loved one being treated for a full-body rash with calamine lotion instead of more appropriate medical care. These incidents raised questions regarding sufficient staff numbers and competent medical care at Golden Hill.

Despite these shortcomings, some positive experiences stood out among reviewers. Under new ownership, the rehab side underwent major renovations and was kept very clean. Nurses were highly regarded for their abilities, while speech therapy and physical therapy staff were praised as amazing by both residents and family members.

However, reviews also shed light on challenging interactions with certain personnel within the facility's management team. Family members described encountering a nurse case manager who displayed disrespect and unprofessionalism when challenged or not complied with. An impression was formed that private insurance policies might be exploited for financial gain.

Overall, Golden Hill Nursing and Rehabilitation Center provided a mixed experience for its residents and their families. While efforts were made to ensure comfort and happiness, the impersonal nature of the facility itself left some feeling disheartened. The county-run establishment took on a hospital ward visual appearance, and although basic needs were met, emotional care appeared lacking at times due to understaffing.

On a more positive note, one reviewer described volunteering at the facility and commended the friendly and outgoing staff. They compared the atmosphere to that of a family home rather than an assisted living facility. The facilities were praised for their cleanliness, and efforts were made to group together compatible patients for an optimal living experience.

In conclusion, Golden Hill Nursing and Rehabilitation Center offers both positive and negative aspects. While cleanliness is consistently praised, there are concerns about institutional appearances and limited outdoor areas. Staff members received mixed reviews with some being outstanding in their care while others raised doubts about sufficient staffing levels or competence. Emotional care could be lacking due to understaffing issues. On the other hand, renovations have improved the rehabilitation side of the center, which is highly regarded by residents and their families. Personal experiences varied depending on interactions with specific personnel within management teams. Overall, it's evident that efforts are made to provide quality care at Golden Hill but improvements are needed in various areas to create a well-rounded experience for residents and their families.

Physicians

• Mid-Hudson Family Health Institute (0.3 miles)
• Northern Dutchess Ent (1 miles)
• Pine Street Pediatricians (1 miles)
• Hudson Valley Gastroenterology (1.1 miles)
• Mohsin Maqbool Cheema (1.2 miles)
• Rhinebeck Women's Health (1.2 miles)
• Pine Grove Health Center (1.2 miles)

Restaurants

• The Chateau (0.4 miles)
• Keegan Ales (1.2 miles)
• Santa Fe Restaurant (1.2 miles)
• Le Canard-Enchaine (1.2 miles)
• Lunch Nightly (1.3 miles)
• Front Street Tavern (1.3 miles)
• Kingston Bread + Bar (1.3 miles)

Cafes

• Rough Draft Bar & Books (1.2 miles)
• Outdated (1.2 miles)
• Village Coffee and Goods (1.4 miles)
• Monkey Joe Roasting Co. (1.4 miles)
• Stone Soup Food Company (1.4 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.6 miles)

Parks

• Forsyth Park (1.2 miles)
• Cas Landi Recreation Park (2.4 miles)
• Rosendale Community Center/Ball Park (5.8 miles)
• Marbletown Recreation Park (6.8 miles)

Hospitals

• Healthalliance Hospital - Mary's Avenue Campsu (1.2 miles)
• Benedictine Hospital (1.2 miles)
• Hospital Benedictine (1.8 miles)
• Kingston Hospital (1.9 miles)
• Northeast Center For Special Care (4.7 miles)
• Bone & Joint Center at Northern Dutchess Hospital (5.8 miles)
• Northern Dutchess Hospital (5.8 miles)

Transportation

• Kingston Trailways Bus Terminal (1.3 miles)
• Amtrak Station (3.7 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.7 miles)
• Rite Aid (2.5 miles)
• Walmart Pharmacy (4.3 miles)
• Top's Markets (6.6 miles)
• Bluecashew Kitchen Pharmacy (8.2 miles)

Theaters

• NCG Cinema (4 miles)