Nottingham - RHCF
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1305 Nottingham Road, Jamesville, NY 13078
For more information about senior living options: (844) 490-3973
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Assisted Living
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The staff are caring and the facility provides continuum care for older adults. The staff are amazing, kind, and thoughtful, adapting their approach to every resident. The apartments are beautiful. The Nottingham facility is clean, offers many activities, and partners with Touching Hearts at Home. Niki Heaton and her staff are wonderful, as is Mary Wassel in the memory care facility. The Nottingham's assisted living staff provide an outstanding level of compassion and communication. The food is prepared daily to meet each resident's dietary needs. Certain floors offer daily cocktail hours. It is truly a gem among nursing care facilities in the DeWitt area. Beautiful apartments, restaurant-quality meals, privacy, and assistance as needed. A car show at the facility offered music, stories, and plenty of smiles. The weather held up, bringing many smiles to attendees.
The reviewer claims the facility is plotting and scheming and would not recommend it. They allege residents are left lonely and isolated, crying and waiting hours for help, with neglect and cruelty. They state staff have no time to attend to residents who haven't signed contracts or checks. They accuse marketing of promoting to independent living only to demote residents to assisted living or memory care for cost reasons, keeping nicer spaces for tours. They describe the place as corrupt, heartless, and dishonest, full of neglect and abusive secrets. They report the emergency response system is sub-par, noting a resident waited 40 minutes after pressing the alert button. They say a staff member was rude and hostile on the phone, indicating poor customer service.The Nottingham presents itself as a continuum care community for older adults, and several voices celebrate what it offers. Compliments focus on the warmth and dedication of the staff, the care philosophy that adapts to each resident, and the overall quality of the living environment. Families and partners describe a facility that feels welcoming, with clean spaces, beautiful apartments, and restaurant-style meals that make daily life feel comfortable and civil. The community is praised for its broad reach across independent living, assisted living, memory care, and nursing care, with residents able to stay in one place as their needs evolve.
Positive mentions extend beyond the physical space to the people who work there. Touching Hearts at Home notes a seamless collaboration with The Nottingham's staff, highlighting how welcoming the care partners are when visiting clients in the independent living building. The kindness and responsiveness of certain staff members are emphasized, including Niki Heaton and Mary Wassel in memory care, who are singled out for their wonderful care and support. The overall sentiment is that the staff are attentive and adaptable, able to modulate their approach to fit the needs and personalities of individual residents, which many families find reassuring.
Yet, other reviews offer a more cautionary perspective, warning that appearances can be deceiving. One reviewer acknowledges the facility's beauty and the attractive restaurant, but argues that the true test lies in how residents are treated when they need help. They describe residents who are lonely, isolated, and left waiting for assistance - claims of long delays and a lack of timely attention to those who are not in a position to sign contracts or contribute financially. The critique extends to the marketing tactics used to promote independent living, suggesting that some families are pressured or manipulated into promotions and later demoted to other levels of care to boost costs, with accusations of bidding among families and favoritism toward those who can donate.
In the same vein, another account recounts a day at a car show hosted by the community, underscoring a lively social atmosphere with music and storytelling. This anecdote adds nuance to the overall picture, illustrating that the community can offer vibrant events that bring residents and families together and create shared memories, while leaving room for improvement in the day-to-day care experiences of residents who need more immediate help.
There are concrete, troubling incidents cited by reviewers as well. One person describes a disturbing lag in emergency response: after their mother fell, it took 40 minutes for someone to reach her after she pressed the alert button. While apologetic staff offered condolences, the reviewer frames the incident as evidence of a systemic failure in the emergency response protocol, expressing a strong preference to reconsider placement based on this encounter. This stark report contrasts with other testimonials praising the quality of care, highlighting the variability that can exist within a single facility.
Communication experiences also color perceptions of the Nottingham. In one instance, a caller named Sherry allegedly answered a question with rudeness and hostility, leaving the caller disheartened and inclined to look elsewhere for care. This negative interaction stands apart from the more glowing notes about compassionate care, and it serves as a reminder that frontline interactions can significantly influence a family's decision-making process.
Despite the mixed experiences, there are very positive voices that speak to the depth and kindness of the caregiving teams. Holly K. shares a strikingly favorable view from her time with the Assisted Living staff, noting that the kindness, compassion, and communication she observed were outstanding, and that the level of care surpassed what she had seen at other facilities. This personal account reinforces the idea that outstanding staff can transform the perception of the entire community, even when other reviews reveal serious concerns.
Finally, a broader description of the Nottingham paints a picture of a three-step living center that accommodates senior apartments, assisted living, and nursing care within a single campus. The facility emphasizes individualized meal planning, with daily preparation of food to meet specific dietary needs, and notes that some floors offer daily cocktail hours, suggesting opportunities for social engagement and relaxation. The overall impression is one of a sophisticated, multi-level community that can provide both privacy and assistance as needed, along with a strong sense of community through events and ongoing activity programming.
40 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Syracuse-Hancock International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Nottingham - RHCF in Jamesville, NY is a well-appointed assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features comfortable and fully furnished accommodations, including cable or satellite TV and Wi-Fi/high-speed internet, ensuring residents have access to entertainment and connectivity.
Meals at the Nottingham - RHCF are served in a restaurant-style dining room, where residents can enjoy delicious and nutritious meals prepared by the community's skilled culinary team. Special dietary restrictions are accommodated to ensure that each resident's unique needs are met.
Residents have access to various amenities designed to promote relaxation and engagement. Outdoor spaces and gardens provide opportunities for fresh air, while a small library offers a quiet space for reading and learning. Resident-run activities and scheduled daily activities keep residents socially active and provide opportunities for personal growth.
Care services at the Nottingham - RHCF include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers, as well as medication management. The community also offers a mental wellness program to support the emotional well-being of its residents.
Located in Jamesville, NY, the Nottingham - RHCF benefits from its proximity to numerous amenities in the area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, transportation options, and places of worship nearby.
Overall, the Nottingham - RHCF in Jamesville provides a vibrant assisted living community where residents can enjoy comfort, care, and engaging activities while being supported by a dedicated team of professionals.
Nottingham - RHCF is located at 1305 Nottingham Road, Jamesville, NY 13078 in Onondaga County, New York
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