Oak Hill Rehabilitation And Nursing Care Center in Ithaca, NY
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602 Hudson Street, Ithaca, NY 14850
For more information about senior living options: (844) 490-3973
The team and staff here are very devoted to their residents. The staff are welcoming and accommodating. The nurses, aides, activities staff, and therapists are lovely people. Wonderful and caring staff who go above and beyond every day to ensure residents get the best care possible. The facility handled COVID extremely well and had excellent outcomes. The facility is nice, clean, and freshly renovated, with good food and attentive staff. The staff care about the residents and are very professional and courteous. Oak Hill Manor’s staff are healthcare heroes delivering high-quality care. The reviewer says it’s the best rehabilitation center they’ve ever been at, with quick recovery and strong support.
The facility has a reputation for garbage and neglect, with neglect that nearly harmed a resident during rehabilitation. A client’s furniture and personal items were robbed while hospitalized; belongings were placed in cheap trash bags and the room was given away. Residents are mentally abused and their quality of life and rights are treated as unimportant. Staff do not answer phones or return calls, and they treat visitors as spies, with family visits discouraged to witness poor care. Meals are of poor quality and nutrition is not a priority. Call bells go unanswered for nearly an hour. The facility is severely understaffed; one assistant for 30 residents is illegal, and staff are described as lazy and rude. The director is cold and uncaring, and administration neglects residents’ needs.Oak Hill Rehabilitation and Nursing Care Center in Ithaca is best suited for families that can actively supervise care and push for clear, accountable service, especially when short-term rehabilitation is the primary goal. The facility can deliver meaningful rehab experiences when the clinical and therapy teams are engaged, and some residents report clean rooms, fresh meals, and a staff that can be warm and responsive on certain shifts. The upside is real for those who can stay closely involved and demand consistent communication. Yet the reality across reviews shows that this potential is fragile, and the care environment can deteriorate when staffing is uneven or management does not align daily operations with resident needs. For families prioritizing steady, predictable daily care with minimal oversight, Oak Hill often falls short.
Those considering alternatives should prioritize facilities with stronger staffing consistency, transparent communication, and demonstrable, ongoing safety records. The strongest warning signs here are reports of long call-bell delays, missed meals or inadequate nutrition, and inconsistent responses to residents’ basic needs. Several accounts describe theft of personal items, disorganized admissions, and family members feeling sidelined or dismissed. If a loved one requires reliable, frequent assistance and a stable routine, the risk profile at Oak Hill becomes too high for comfort. In short, facilities with verifiable staffing levels, better nurse-to-resident ratios, and a track record of proactive family involvement are preferable for long-term care.
The main pros at Oak Hill, engaged therapy staff, occasional warmth from caregivers, and some days of clean, renovated space, do not consistently counterbalance the dominant cons. Positive notes about physical therapy and activity programming exist, and a few reviewers praise the director or nurses who take time to listen. Yet these strengths are not guaranteed across wings or shifts, and they are repeatedly undermined by reports of understaffing, lengthy call bell delays, and perceived indifference from administration. When therapy is available and well-coordinated, it can drive meaningful improvement; when basic needs are unmet, hydration, nutrition, hygiene, or room cleanliness, the rehab benefits quickly lose their value. The disparity between good days and bad days undermines trust and decision-making for families.
A few concrete risk areas demand scrutiny before any placement decision. Staffing levels are a recurring concern, with voices from former CNAs and family members describing one nurse or aide responsible for too many residents. This reality translates into delayed assistance, missed hygiene tasks, and a sense that residents are not always treated with respect or dignity. Personal belongings theft or misplacement, confusing communications about admissions or discharges, and inconsistent meal quality are also reported problems. Visitors frequently note that call bells go unanswered and that administrative responses can feel defensive or dismissive. For families, these are not minor quirks but indicators of a care culture that may fail when complications arise.
In terms of long-term care versus short-term rehabilitation, Oak Hill presents a bifurcated picture. For families seeking intensive, goal-oriented rehab with a responsive therapy team, the center can be a viable option if oversight is constant and care plans are actively managed. For residents needing stable, day-to-day support with reliable staffing and a predictable routine, the facility’s recurring staffing and administrative concerns tip the balance away from the favorable side. The decision hinges on the ability of family members to participate in care planning, insist on timely communication, and be prepared to advocate vigorously for high standards of hygiene, safety, and dignity. Without that ongoing involvement, the overall quality can feel unstable.
Bottom line: Oak Hill can offer meaningful rehabilitation and moments of commendable care, but its value is highly contingent on consistent staffing, transparent administration, and vigilant family engagement. The most critical question for families is whether there is a reliable plan to address staffing gaps, ensure timely assistance, and protect residents’ belongings and basic needs. If these assurances cannot be guaranteed through explicit commitments and ongoing oversight, alternatives with stronger safety records and steadier daily operations should be pursued. For those who can marshal consistent oversight and push for accountability, Oak Hill remains a possible option; for all others, it is prudent to look elsewhere first.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tompkins Cty (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Oak Hill Rehabilitation And Nursing Care Center is an assisted living community located in Ithaca, NY. Our community is designed to provide a comfortable and supportive environment for seniors who require assistance with daily activities.
At Oak Hill, we offer a wide range of amenities to enhance our residents' quality of life. Our on-site beauty salon ensures that our residents can always look and feel their best. We provide cable or satellite TV for entertainment, as well as community-operated transportation for outings and appointments. Our computer center allows residents to stay connected with loved ones, while our small library offers a quiet space for reading and relaxation.
Dining is an important part of life at Oak Hill. Our spacious dining room provides a restaurant-style experience where residents can enjoy delicious meals prepared by our experienced culinary team. We accommodate special dietary restrictions to ensure that every resident's nutritional needs are met.
To promote physical wellbeing, our community features a fitness room where residents can engage in exercise programs tailored to their abilities. In addition, we have a wellness center that offers various services to support our residents' overall health.
Oak Hill provides 24-hour call system and supervision for the safety and security of our residents. Our dedicated staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive the proper medications at the correct times.
We believe in cultivating an active and engaging lifestyle for our residents. Our concierge services help coordinate various activities, including fitness programs, planned day trips, and resident-run activities. Scheduled daily activities are available to keep our residents entertained and socially connected.
In addition to the amenities within our community, Oak Hill is conveniently located near various establishments. We have cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options nearby.
At Oak Hill Rehabilitation And Nursing Care Center in Ithaca, NY, we strive to provide a comfortable and enriching environment where seniors can enjoy their golden years with dignity and peace of mind.
Oak Hill Rehabilitation And Nursing Care Center is located at 602 Hudson Street, Ithaca, NY 14850 in Tompkins County, New York
Oak Hill Rehabilitation And Nursing Care Center on seniors.fyi includes 5 photos including images showing tree, interior, decor, outdoor, windows, landscaping, courtyard, building, and more.
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