Cayuga Nursing And Rehabilitation Center

Pros

• The receptionists at the facility are consistently praised for being helpful and accommodating.
• Some caregivers genuinely care about the residents and do their best despite being overworked.
• The rooms are spacious enough to accommodate residents comfortably.
• The activities provided at the facility are considered more than adequate by some families.
• Family members have reported kindness, professionalism, and knowledge from staff during phone communications.
• A few individuals have expressed gratitude for the availability of the facility as a low-income option for care.

Cons

• The facility is severely understaffed, resulting in inadequate care for residents.
• Communication from the staff is poor, with difficulty reaching them by phone and lack of returned calls.
• Care and cleanliness at the facility are consistently subpar, leading to resident dissatisfaction.
• Medications are frequently delayed, impacting residents’ health and comfort.
• There are instances of negligence, such as a resident falling due to improper supervision and equipment.
• Residents often wait excessively long for assistance with basic needs like using the restroom.
• Personal belongings are frequently lost or mishandled by staff during transfers or admissions.
• Staff members display a lack of urgency or care in attending to residents' needs.
• Management changes occur too frequently, indicating instability within the leadership of the facility.
• The facility does not provide adequate nutrition tailored to specific medical needs, leading to frustration for patients and families.

Review

The reviews of Cayuga Ridge Nursing Home reveal a deeply troubling pattern of inadequate care, insufficient staff, and alarming incidents that underscore the profound challenges faced by residents and their families. Over multiple testimonials, common themes of negligence, lack of proper communication, and general dissatisfaction with both the quality of care provided and the facility's management emerge vividly.

One reviewer candidly expressed discontent regarding the overall cleanliness and service within the facility. While acknowledging that the receptionists were helpful, they pointed out significant issues with nursing staff who seemed indifferent to patient needs. This dissatisfaction extended to the inability to communicate effectively with caregivers when family members sought updates on loved ones' conditions—a crucial aspect that families expect when entrusting their relatives’ care to a facility. The reviewer disclosed that despite visiting daily for five months, responses from staff were scarce; any attempts at seeking assistance or information were met with excuses rather than solutions.

Another heart-wrenching account involved an incident where a resident experienced a severe fall due to employee negligence. The reviewer recounted how their mother, who was paralyzed on her right side, fell off her bed after an employee improperly secured a table meant for support. After suffering injuries that contributed to her subsequent decline in health over days following her discharge—events culminating in her death—families are left grappling not just with loss but also with anger over preventable accidents attributed directly to caregiver oversight.

Staff shortages emerged as another recurring issue mentioned by several reviewers. One individual highlighted their sister’s chaotic transfer from Cayuga Medical Center into Cayuga Ridge without adequate preparation or communication, emphasizing feelings of urgency yet disorganization surrounding admissions processes. Within this context, treatment delays became apparent; residents waited excessively for medications—including those necessary for stable conditions such as diabetes—and often received improper diets reflective of poor coordination among dietary staff.

As one review indicated, long wait times for basic care needs like bathroom assistance compounded frustrations significantly: patients found themselves waiting well over half an hour without help while others described deplorable conditions involving unclean wheelchairs and inadequate handling of bodily functions due to uninformed staff decisions about patient dignity. This kind of disregard not only dehumanizes individuals but feeds into systemic failures observed across departments within Cayuga Ridge.

Moreover, accounts depicting continual turnover among upper management personnel elicit skepticism regarding leadership effectiveness within the organization itself. With multiple social workers departing and frequent changes in executive directors cited as ongoing issues during residents’ stays top further questions about operational stability and commitment to improvement—a reality underscored by families’ desperate pleas for better staffing ratios before considering potential expansions within operations.

In light of these disturbing accounts detailing neglectful practices at Cayuga Ridge Nursing Home—from medication mismanagement and food service inadequacies to concerning safety incidents—it is abundantly clear that families must remain vigilant while advocating fiercely for their loved ones placed in what is ostensibly supposed to be a caring environment tailored towards rehabilitation or assistance during vulnerable periods in life. As more stories emerge alongside existing sentiments against facilities like Cayuga Ridge , it becomes imperative for authorities overseeing eldercare standards not only acknowledge these grievances but take actionable steps towards comprehensive reform addressing deficiencies highlighted throughout numerous reviews shared by affected individuals desperate for change.

Physicians

• Cayuga Medical Center Radiation Medicine (0.5 miles)
• Cayuga Medical Center Sleep Disorders Center (0.5 miles)
• Center For Pain Management (0.5 miles)
• Radiology Associates of Ithaca (0.5 miles)
• Cayuga Heart Institute of CMA (0.5 miles)
• Northeast Pediatrics and Adolescent Medicine (0.5 miles)
• Ithaca Dialysis Clinic (0.5 miles)

Hospitals

• Cayuga Medical Center Maternal Child Health Unit (0.5 miles)
• Cayuga Medical Center (0.5 miles)
• Cayuga Hospital (0.6 miles)

Parks

• Taughannock Falls Overlook (0.6 miles)
• Ithaca Dog Park (0.7 miles)
• Cass Park (1.1 miles)
• Stewart Park (1.4 miles)
• Conway Park (1.9 miles)
• Sunset Park (2 miles)
• F R Newman Arboretum Park (2.2 miles)

Restaurants

• The BoatYard Grill (1.6 miles)
• Purity Ice Cream Co. (1.7 miles)
• Ithaca Bakery (1.9 miles)
• Lincoln Street Diner (2 miles)
• Maxie's Supper Club & Oyster Bar (2 miles)
• Maru Ramen (2.1 miles)
• Liquid State Brewing Company (2.1 miles)

Transportation

• Enterprise Rent-A-Car (1.7 miles)

Places of Worship

• Tabernacle Baptist Church (1.8 miles)
• Temple Beth-El (2.3 miles)
• St Paul's Methodist Church (2.3 miles)
• First Congregational Church (2.4 miles)

Pharmacies

• Kinney Drugs (2.1 miles)
• Wegmans (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Apothekara (2.4 miles)
• Walgreens (2.4 miles)
• Green Street Pharmacy (2.5 miles)
• Kinney Drugs (2.8 miles)

Cafes

• Gimme Coffee (2.1 miles)
• Gimme Coffee (2.1 miles)
• Starbucks (2.4 miles)
• Waffle Frolic (2.4 miles)
• Panera Bread (2.6 miles)
• Allechant (2.7 miles)
• Gimme! Coffee (2.7 miles)

Theaters

• Cinemapolis (2.4 miles)