The Eleanor Nursing Care Center
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419 North Quaker Lane, Hyde Park, NY 12538
For more information about senior living options: (844) 490-3973
The staff at The Eleanor are kind, polite, and caring, going out of their way to accommodate residents. Residents appreciate the compassion and dignity with which they are treated at the facility. The rooms are clean, and the outside views are wonderful, contributing to a pleasant living environment. Many residents express gratitude for the helpful and accommodating nature of the staff. Activities at Quaker Hill Manor provide enjoyable opportunities that help residents find joy and keep their minds off problems. Positive interactions with staff lead to a peaceful atmosphere in the facility, making residents feel at home.
The facility often neglects residents, with delays in essential care such as toileting assistance. Basic hygiene needs like weekly showers and dental care are not adequately provided. Food served to residents is frequently cold and unappetizing. Staff communication regarding patient needs and care goals is lacking, contributing to a diminished sense of dignity for residents. Understaffing issues result in poor response times and inadequate attention to resident needs, particularly during the overnight shift. Some staff members prioritize personal phone calls over providing proper care to residents. The overall nursing care is described as horrendous, leading to no improvement in rehabilitation efforts for some residents. The night shift staff's loud behavior disrupts the rest of residents, showing a lack of respect for their need for sleep.The reviews regarding long-term care facilities reveal a stark contrast between experiences, particularly at The Eleanor. On one hand, some residents and family members express deep dissatisfaction with the care provided, emphasizing issues related to neglect, staff shortages, and inadequate communication. On the other hand, there are testimonies praising the staff’s kindness and the facility's cleanliness. This article explores these varied perspectives to paint a comprehensive picture of life in these care environments.
Many families express significant concern over the quality of care at The Eleanor. One reviewer recounted alarming instances of neglect when their loved one was left waiting for toileting assistance for over an hour despite multiple requests. Such delays reflect systemic problems within the facility that undermine patient dignity and well-being. Another individual lamented about cold food being served alongside a lack of essential hygiene needs such as regular showers or proper dental care—services that are crucial for maintaining residents' overall health and self-esteem.
Staffing issues are frequently mentioned as a critical area needing improvement. Reviewers have noted that many nurses work doubles due to chronic understaffing, leading to burnout and reduced attention towards residents. While some aides demonstrate genuine compassion and commitment to their duties, others reportedly become distracted by their personal devices instead of focusing on patient needs. This dichotomy suggests an environment where not all staff members share the same level of dedication or professionalism.
Despite the negative feedback surrounding The Eleanor, there are also positive testimonials highlighting instances where staff members have exceeded expectations in their care for residents. Individuals have reported commendable experiences with specific aids like Iacia and Michelle, who treat them with respect and kindness. Similarly, activities directors such as Pearl received special mention for fostering engagement among residents through personalized invitations to participate in various programs. These accounts serve as a reminder that while systemic issues persist within the facility, dedicated staff can make impactful differences in individual residents’ lives.
Further illustrating this complexity is another review from Quaker Hill Manor (also known as Victory Lake), where a resident expressed gratitude for her 17-month journey at the facility. She praised both staff responsiveness to her needs and the vibrant atmosphere created by interactions with fellow residents. The Serenity found in nature around Quaker Hill appeared to enhance her experience significantly; she echoed sentiments about how activities helped distract from personal struggles while facilitating connections within its community.
In conclusion, it is clear from these reviews that long-term care facilities like The Eleanor face challenges that impact both resident satisfaction and employee morale—especially in light of staffing shortages and inadequate resources which lead to neglectful experiences for some patients. However, it is equally essential to recognize those caring individuals who strive to provide compassionate support despite systemic deficiencies often experienced internally within such establishments. Prospective residents or families seeking placement should weigh these contrasting narratives carefully while striving for open dialogue when interacting with current healthcare providers; addressing concerns directly may foster improvements beneficial for all involved parties moving forward.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Stewart (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Eleanor Nursing Care Center in Hyde Park, NY is a vibrant and well-appointed assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities to cater to every aspect of residents' needs, including a beauty salon for personal grooming, cable or satellite TV for entertainment, and a computer center for internet access and staying connected with loved ones.
For transportation needs, the community offers both community-operated transportation as well as arrangements for non-medical transportation to doctors' appointments. Residents can enjoy delicious meals in the dining room with restaurant-style dining or opt for special dietary restrictions if needed. Housekeeping services are also provided to maintain a clean and comfortable living environment.
To promote physical fitness and wellness, the community features a fitness room and outdoor space for recreation, as well as a wellness center where residents can participate in various programs to support mental wellness. There is also a gaming room, small library, and scheduled daily activities to keep residents engaged and entertained.
The care services at Eleanor Nursing Care Center are comprehensive and include 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff members provide support with activities of daily living such as bathing, dressing, and transfers. Medication management is also available along with diabetes diets and assistance with special dietary restrictions.
Additionally, the community is conveniently located near two pharmacies, three physicians' offices, four restaurants, and one theater. This allows easy access to healthcare services as well as opportunities for outings and social engagements.
Overall,Eleanor Nursing Care Center offers spacious fully furnished accommodations in a friendly environment that prioritizes individualized care. With its comprehensive amenities, care services, nearby resources, and engaging activities,Eleanor Nursing Care Center strives to provide an exceptional assisted living experience for all its residents
The Eleanor Nursing Care Center is located at 419 North Quaker Lane, Hyde Park, NY 12538 in Dutchess County, New York
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