Heritage Pointe Apartments

Pros

• The management realized the issues and took steps to improve the maintenance and cleanliness of the building.
• The community is friendly and welcoming.
• The super and his wife are praised for being friendly and helpful.
• The apartments are affordable.
• The staff member who provided the tour was pleasant and knowledgeable.
• The community has a strong sense of camaraderie.
• There is potential for considering this facility for one's family.
• The room sizes are adequate for one person's needs.
• There are multiple kitchens available, some of which are spacious enough to accommodate a table.
• The location may be convenient for those in immediate proximity.

Cons

• The apartments were poorly maintained and filthy after years of neglect.
• The building had a high turnover rate due to its lack of updates and poor maintenance.
• People smoke in front of the main entrance, blocking the door, despite it being a non-smoking building.
• New tenants continue to smoke even after signing special addendums to the lease and seeing signage around the building indicating it is a non-smoking building.
• The presence of smokers makes it an unsuitable place for individuals with breathing/respiratory/asthma issues.
• There is a lack of staff at the apartment complex, and residents are responsible for taking care of themselves with minimal care services available.
• The kitchen inside some apartments is small, and overall upkeep and maintenance work are lacking at Heritage Pointe.
• The smell of cigarette smoke permeates throughout the building, despite it being designated as a non-smoking site.

Review

After years of neglect, management finally recognized the reason behind the mass exodus and high turnover rate at Heritage Pointe Apartments. The once charming community had fallen into disrepair, with poor maintenance and filth plaguing the premises. It had been fifteen long years since any updates or renovations were made to the apartments. However, with the arrival of a new senior manager, changes began to take place.

Acknowledging the pressing issues at hand, management wasted no time in hiring a cleaning crew for the corridors and repainting the hallways. Additionally, several apartments underwent much-needed upgrades. This effort was aimed at revitalizing the living environment and restoring a sense of pride within the community. Despite these positive changes, there remained one persistent problem - smokers congregating in front of the main entrance.

Despite rigorous reminders that Heritage Pointe was a non-smoking building, individuals continued to disregard this rule. The entrance became perpetually blocked by those smoking under the building overhang day and night. Even new tenants who had signed special addendums to their lease did not seem to comprehend or respect this non-smoking policy. Unfortunately, little could be done to enforce it as many offenders were recipients of Section 8 housing benefits, which meant they held a higher priority than other tenants.

The consequence of this blatant disregard for the non-smoking policy was particularly dire for individuals with respiratory issues such as asthma or other breathing problems. The constant presence of secondhand smoke posed serious health risks and made living in Heritage Pointe nearly unbearable for those affected.

Despite these challenges, there were some redeeming qualities that kept residents satisfied with their choice of living at Heritage Pointe Apartments. The community itself was described as very friendly, fostering an atmosphere of goodwill among its inhabitants. In terms of staffing, while there may not have been an extensive team available to cater to every need, residents praised the superintendant and his wife for their exceptional friendliness and helpfulness.

Heritage Pointe Apartments operated more as a self-sufficient apartment complex rather than a facility providing comprehensive care services. Residents were responsible for their own day-to-day needs, including cooking their meals. Although the individual apartments were deemed suitable for single occupants, some residents mentioned that there were larger communal kitchens available that could accommodate table space for dining.

One reviewer, while appreciative of the affordability offered by Heritage Pointe Apartments, expressed disappointment with the upkeep and maintenance of the property. The pervasive smell of cigarette smoke throughout the building was particularly disheartening considering the supposed non-smoking policy. This critique highlighted the need for improved cleanliness and stricter enforcement of rules within the community.

In conclusion, Heritage Pointe Apartments underwent significant improvements in recent times after enduring years of neglect. With a new senior manager at the helm, efforts were made to address issues such as poor maintenance, filth, and outdated apartments. However, lingering challenges persist regarding smokers disregarding the non-smoking policy and impacting residents' health negatively. While there are limitations in terms of care services provided and ongoing upkeep concerns, many tenants find solace in the friendly community atmosphere and affordable living options at Heritage Pointe.

Located in Staatsburg, New York, this area offers a variety of amenities for senior living. There are several restaurants nearby such as River and Post, Nana's Ice Cream & Grill, and Armadillo Bar & Grill for dining options. Medical care is easily accessible with physicians like The Children's Medical Group and Hudson Valley Urology PC within a few miles. Pharmacies such as CVS and Walgreens are also conveniently located for medication needs. For leisure activities, there are theaters like Roosevelt Cinemas and parks like Cas Landi Recreation Park nearby. Public transportation options include the Amtrak Station and Kingston Trailways Bus Terminal for easy travel. Additionally, cafes like Bread Alone Bakery and Stone Soup Food Company provide cozy spots to relax and enjoy coffee. Hospitals like Healthalliance Hospital and Saint Francis Hospital are also nearby for any medical emergencies. Overall, this area of Staatsburg offers a range of services to support a comfortable and convenient senior living experience.

Restaurants

• River and Post (1.1 miles)
• Eveready Diner (3.9 miles)
• Nana's Ice Cream & Grill (4.5 miles)
• Armadillo Bar & Grill (6.3 miles)
• Ship To Shore (6.4 miles)
• Savona Trattoria (6.4 miles)
• Ole Savannah Southern Table & Bar (6.4 miles)

Physicians

• Institute for Family Health, Family Practice Center of Hyde Park (3.3 miles)
• The Children's Medical Group - Hyde Park (3.5 miles)
• Laser Nail Therapy - Largest Toenail Fungus Treatment Center (6.8 miles)
• Children's Medical Group (6.9 miles)
• Hudson Valley Urology PC (7 miles)
• Rhinebeck Foot Care (7 miles)
• Mid-Hudson Family Health Institute (7.1 miles)

Pharmacies

• CVS Pharmacy (3.6 miles)
• Walgreens (7 miles)
• Abend Acupuncture (7.4 miles)
• Rite Aid (7.9 miles)
• Top's Markets (8 miles)
• Rite Aid (8 miles)
• CVS Pharmacy (8.3 miles)

Theaters

• Roosevelt Cinemas (4.5 miles)

Parks

• Cas Landi Recreation Park (5.5 miles)
• Rosendale Community Center/Ball Park (7.3 miles)
• Forsyth Park (8.4 miles)
• Walkway Over the Hudson State Historic Park (8.4 miles)

Transportation

• Amtrak Station (6.1 miles)
• Kingston Trailways Bus Terminal (8.4 miles)

Cafes

• Bread Alone Bakery (6.6 miles)
• Stone Soup Food Company (7.3 miles)
• Monkey Joe Roasting Co. (7.3 miles)
• Golden Russet Cafe & Grocery (7.4 miles)
• Village Coffee and Goods (7.5 miles)
• Rough Draft Bar & Books (8.2 miles)
• Outdated (8.2 miles)

Hospitals

• Healthalliance Hospital - Mary's Avenue Campsu (6.9 miles)
• Benedictine Hospital (6.9 miles)
• Bone & Joint Center at Northern Dutchess Hospital (7.1 miles)
• Northern Dutchess Hospital (7.1 miles)
• Saint Francis Hospital (7.9 miles)
• St Francis Hospital (8 miles)
• Hospital Benedictine (8 miles)