Hilaire Rehab & Nursing
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9 Hilaire Drive, Huntington, NY 11743
For more information about senior living options: (844) 490-3973
The collection of reviews paints a picture of how wildly experiences can vary across care facilities in a region, with some families praising hard-working staff and clean environments, while others allege neglect, mismanagement, or even safety hazards. The mix centers around three facilities in particular: Pine Forest, Hilaire Rehab, and Huntington Rehab. Across the board, caregivers frequently emphasize the importance of attentiveness, cleanliness, and reliable medical support, but many reviews also warn prospective families to tread carefully and to advocate strongly for their loved ones.
At Pine Forest, there is a strong wave of praise for leadership and day-to-day care. Reviewers consistently highlight Administrator David Lider as being highly attentive to concerns, with Jamie and Michelle in accounts receivable cited for reliable support, and Julia leading a capable nurses' aide team. The atmosphere is described as clean, well-maintained, and responsive, with real appreciation for the kitchen and recreation staff who seem to bring warmth to the facility. One reviewer even notes tangible improvements - new paint, new floors, new beds, and a therapy bird - suggesting a facility that is evolving in a positive direction. The overall sentiment for Pine Forest is one of confidence in the staff and a sense that, despite the usual challenges of long-term care, this facility can offer solid, compassionate care when managed well.
Not everything at Pine Forest is glowing, however. A reviewer faults a staff member named Lisa, characterizing her as having "the absolute worst personality" and arguing she is not fit for her role. The tone is clearly frustrated and protective of residents, with a call to "find better help" and to reconsider the person in that position. This single critique sits at odds with the broader Pine Forest praise, illustrating how experiences can diverge within the same facility depending on individual interactions and day-to-day circumstances.
Beyond Pine Forest, the reviews drift into more troubling territory for other facilities. One reviewer describes a place as "despicable" and "the most despicable frightening place" they or their family has encountered, though the exact facility name isn't always stated in that strand. The same reviewer recounts a frightening experience with a Foley catheter, where the evening staff allegedly refused to remove it and failed to provide caregivers with usable guidance, ultimately necessitating an emergency room visit for their loved one. Across these passages, there's a pervasive sense of fear, urgency, and dissatisfaction with basic responsiveness and safety - an impression that care gaps were present and distressing.
In Huntington - the most consistently negative voice in the set - several reviewers paint a bleak portrait. One reviewer bluntly calls it "the worst rehabilitation in town" and complains that administration is dishonest and uncaring, calling for shutdown and repeating the sentiment that "jail is better." Others echo the horror with descriptions of lying administration, subpar physical therapy, and food that is "horrible." A particularly painful thread involves a grandmother who contracted COVID while in care; the reviewer criticizes the facility for not informing the family, and later alleges that personal belongings were mishandled after her passing. The overall tone here is accusatory and urgent, with multiple mentions of friends and family feeling neglected, disrespected, or misled by administrators.
Amid the harsh critiques, there are also notes of praise for Huntington Rehab from some reviewers. A few reviews describe a "great stay" with excellent rehab outcomes, especially for knee replacement patients, and others praise the staff's kindness and the high level of attention from nurses and therapy teams. The contrast within Huntington Rehab itself is stark: some families feel they were cared for with diligence and compassion, while others insist the facility is unsafe, untransparent about medications or care plans, and responsive only half-heartedly or too slowly in moments of acute need.
The Hilaire Rehab reviews swing even more broadly between glowing gratitude and alarming warnings. Several families describe Hilaire as not the newest or shiniest facility, but one that is clean, friendly, and among the most caring they've encountered. They emphasize a sense of being treated like family, with staff who are attentive to the patient's status and who communicate with the family in meaningful ways. Some families sing the praises of a "best team" of nurses, recreation staff, food services, and rehab, and speak of time spent there as a comfort in difficult circumstances. At the same time, other reviews recount harrowing failures: a relative with terminal illness or significant medical risk nearly being harmed by neglected care, a lack of adequate bed rails and falls, a perception that rehab was almost nonexistent, and serious complaints about infection control and medication administration. One reviewer vividly describes the facility as smelling of urine and feces, with medications delayed or ignored, and a patient left in a bed without essential safety rails - an account that ends with the decision to move the loved one to another facility and a call for shutdown.
Taken together, these reviews highlight a common thread: the quality of care in long-term and post-acute facilities hinges on consistent, attentive leadership, open and timely communication with families, robust safety protocols, and reliable medical management. Positive experiences often center on engaged administrators, well-coordinated care teams, clean environments, and staff who go the extra mile to connect with both patients and families. Negative experiences, by contrast, frequently revolve around perceived neglect, medication delays or errors, ineffective communication, unsafe conditions, and administration that appears indifferent or evasive. The emotional resonance in these stories - gratitude for good care, but anger and fear when care seems to fail - speaks to how deeply families invest in these transitions and how crucial it is for facilities to maintain a high and consistent standard of care.
For families evaluating options, these reviews collectively suggest several actionable considerations. Visit facilities multiple times, observe staff interactions with residents, and ask specific questions about medication processes, fall prevention, and how concerns are escalated and resolved. In Pine Forest, the presence of proactive leadership and staff dedication is repeatedly cited as a strength; in Hilaire and Huntington, the narratives call for particular attention to administrative transparency and patient safety protocols. Above all, these accounts underscore the importance of advocacy - whether through family members, patient representatives, or resident councils - in ensuring that care teams adhere to the highest standards and that concerns are acknowledged and addressed promptly.
Hilaire Rehab & Nursing in Huntington, NY is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community features a beauty salon, where residents can indulge in pampering treatments and maintain their grooming standards.
For entertainment, residents have access to cable or satellite TV, gaming rooms, and a small library. They can enjoy socializing with fellow residents in the dining room during delicious restaurant-style meals or engage in various activities planned daily.
The community prioritizes the well-being of its residents by providing a fitness room and wellness center for physical fitness and mental wellness programs. Outdoor spaces, including gardens, offer opportunities for relaxation and enjoying nature.
Residents at Hilaire Rehab & Nursing live comfortably as the apartments are fully furnished and equipped with private bathrooms for convenience. Housekeeping services ensure that their living spaces are clean and well-maintained. Wi-Fi/high-speed internet allows residents to stay connected with loved ones digitally.
This assisted living community also takes care of transportation needs by offering community-operated transportation for both non-medical purposes and transportation arrangements to doctors' appointments. Move-in coordination services ease the transition process for new residents.
In terms of care services, Hilaire Rehab & Nursing provides 24-hour call systems and supervision to ensure the safety of all residents. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure the proper administration of medications.
The dining experience at Hilaire Rehab & Nursing caters to special dietary restrictions, offering customized meal preparation and service. Additionally, concierge services are available for personalized assistance.
To enhance the quality of life within the community, various activities are organized such as fitness programs, resident-run activities, planned day trips, and scheduled daily activities. Residents can easily access nearby cafes, parks, pharmacies, restaurants, transportation options, and hospitals for their convenience and enjoyment.
At Hilaire Rehab & Nursing, residents can expect a comfortable and supportive environment with exceptional amenities and care services to meet their needs and promote overall well-being.
Hilaire Rehab & Nursing is located at 9 Hilaire Drive, Huntington, NY 11743 in Suffolk County, New York
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