Carillon Nursing & Rehab Center is a nursing home community in Huntington, NY.
Information last verified:
830 Park Ave, Huntington, NY 11743
To contact a resident: (631) 271-5800
For more information about senior living options: (866) 208-4318
Residents describe especially attentive care in the dementia care setting.
Several reviews mention a dementia-focused experience and describe caregivers as patient and supportive. One family member says their loved one was kept safe and received dignified support as needs increased. Another reviewer highlights confidence in the staff’s engagement and follow-through in memory care.
Staff are repeatedly described as caring, kind, and responsive to families and residents.
A large share of reviews emphasize respectful treatment, communication, and staff members who pay attention when residents need help. Families also describe therapists, nurses, and aides as supportive—often specifically calling out reassurance and follow-up. Even when reviews include complaints, many still point to particular team members as professional and compassionate.
Multiple reviewers call out a clean, well-kept facility.
Visitors and families frequently describe clean hallways and public areas, and some mention rooms being clean and inviting. A number of reviews contrast the setting favorably with other places they have experienced. When negative reviews appear, they tend to include cleanliness complaints alongside staffing and response-time issues.
Physical and occupational therapy are described as central to progress.
Residents and families repeatedly credit PT and OT for helping with mobility, strength, and day-to-day functioning. Several reviews mention specific therapy interactions—like getting someone walking again or receiving guidance on upper-body support. Some reviewers also note that therapy and care plans are being explained and updated as the stay progresses.
Dining reviews are mixed, with complaints about quality alongside reports of good meals.
Some reviewers say the food is terrible, less appetizing, or not enjoyable. Others describe the food as surprisingly good or even great, including comments tied to being served meals that residents were willing to eat. A few reviews also mention dietary or menu preferences as part of the overall experience.
Several reviews raise concerns about understaffing and slow response to families.
A recurring complaint is not having enough staff, with mentions of delays responding to calls, difficulty getting help with basic needs, and times when residents are kept in bed longer than families expected. Communication issues also come up, including not returning calls, feeling left in the dark during medical situations, or problems coordinating approvals and updates. Some reviews connect these gaps to quality-of-care outcomes, while others still report good medical care but acknowledge staffing as a pressure point.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Private
Long Island - MacArthur (16 miles away) Westchester Cty (22 miles away)Carillon Nursing & Rehab Center is located at 830 Park Ave, Huntington, NY 11743 in Suffolk County, New York
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