Rosary Hill Nursing Home

Pros

• The CNAs cared for the patient with love and respect.
• Rosary Hill Home is described as spotless, warm, and well maintained.
• The level of care and communication is phenomenal, with staff keeping families informed.
• Sisters Rita Marie and Michaela were attentive and proactive in keeping the family in the loop.
• Kurtis, a male nurse, is remembered as humane and deeply caring.
• Families feel peace and relief due to compassionate end-of-life care.
• Staff and volunteers are extraordinary, often described as doing God's work.
• The facility is regarded as a Godsend, a place where angels seem to walk among them.

Cons

• They felt the administration was not supportive or empathetic.
• The admissions receptionist Joann allegedly snapped, "Do you know who you're talking to?!"
• Sister Damien allegedly told them brusquely that everything was fine and that the wife was drugged, dreaming, or otherwise creating something out of nothing.
• They perceived a lack of empathy and respect from the sisters, with what seemed like closing ranks and loyalty to the order.
• The nurses reportedly would not allow the wife to leave the bed, urging her to defecate in place and attributing it to the Foley catheter and fall risk, which felt contrary to death with dignity.
• They described the care as lacking proper bedside manners and empathy from the staff.
• The administration's brusque handling and failure to engage with the patient and family were seen as reprehensible.

Review

Rosary Hill Home emerges in these accounts as a sanctuary of end-of-life care, where many families found profound compassion, dignity, and spiritual solace. Across a wide range of personal experiences, the facility is consistently described as a place of warmth and humanity, guided in large measure by the Dominican Sisters who staff and oversee the home. For many families, the atmosphere feels almost like a sacred space where love, respect, and quiet reverence for the dying become the standard operating principle.

A central thread running through the majority of the reviews is the extraordinary care delivered by the direct care staff. CNAs, housekeeping staff, activity directors, volunteers, and nurses are repeatedly thanked for their devotion and for "doing God's work." The sentiment is not merely professional competence; it is expressed as genuine, heartfelt kindness that touches patients and their families. The caregivers are remembered for their patient presence, their willingness to engage with residents' needs, and their thoughtful attention to small, meaningful rituals that honor a patient's dignity. In several passages, the staff's bedside manner is praised as "professional" and deeply humane, with particular praise for those who deliver care with empathy and proactive attentiveness.

A number of residents and families specifically highlight certain individuals who stood out for their exceptional care. Sisters Rita Marie and Michaela are repeatedly singled out as being extremely attentive and proactive in keeping families informed about any changes in a loved one's condition. A male nurse named Kurtis is described as a standout, described as "one of my Dad's and my favorite humans," whose humanity and clarity left a lasting impression on a family during an intensely difficult time. These testimonials paint a picture of Rosary Hill as a place where individual caregivers go beyond routine duties to offer genuine connection, reassurance, and presence when it matters most.

The physical environment and the overall culture of care are frequently lauded as well. Reviewers describe the building as spotless and well maintained, both inside and out, with grounds that are lovely and thoughtfully kept. Families recount how the facility supports a sense of normalcy and life through organized activities, live music, and occasional community events, including barbecues. The staff's communication with families is repeatedly praised, with several accounts noting that nurses and aides kept families in the loop and treated them with patience and respect, even in the most trying moments. For many, these elements contribute to a sense of peace and dignity for the patient and a sense of relief for the family.

Not all the reflections are uniformly glowing, however. A contrasting experience centers on a tense interaction with administration and admissions staff. One reviewer recounts that when they raised concerns about safety, their attempts to pursue the matter through the proper channels were met with resistance and brusqueness. The encounter is described as emblematic of a broader feeling of "closing ranks" and a loyalty to the order that sometimes appeared to overshadow attentive listening. Specific statements attributed to staff, such as "DO YOU KNOW WHO YOU'RE TALKING TO?!" convey a moment of conflict that left the reviewer feeling dismissed and inadequately heard. In another part of the same account, the reviewer notes an impression that his wife was not consulted, and that the care team's response did not meet his expectation for empathy or collaborative decision-making.

There are also stories that raise questions about the integration of comfort with dignity in late-stage care. One account alleges that nurses would not allow the patient to leave the bed and suggested to perform bodily functions in place because of a supposed Foley catheter issue and fall risk, a strategy that the caregiver felt undermined the concept of death with dignity. The caregiver who provided hands-on support at home contends that she could have assisted the patient to the toilet, implying a potential conflict between institutional safety protocols and a family's judgment about what dignified care could look like in the moment. These passages remind readers that even within overwhelmingly positive experiences, perspectives on care practices and patient autonomy can diverge.

Despite these tensions, the overarching tone across most reviews remains one of gratitude and awe for the compassion present at Rosary Hill. Families speak of a sense of angels walking on earth, with phrases such as "the sisters are the most compassionate and empathetic people I've ever encountered" and "they truly are doing the Lord's work." The reverence for the staff's spiritual dedication is often coupled with practical appreciation: the cleanliness, the responsiveness of the care team, and the willingness to go the extra mile to support both patient and family. In stories of end-of-life care, the staff are described as providing not only medical attention but emotional salve, gently preparing families for what lies ahead and standing with them through the final moments.

Across the board, families recount experiences of being welcomed, listened to, and supported during an immensely difficult time. There are testimonies about meticulous attention to personal care - hair, teeth, dressing, and cleanliness - that underscore a commitment to comfort and dignity even when a patient's condition was fragile. The kindness extends to practical gestures as well - a staff member ensuring a user-friendly transition for family members, or a recreation department staff member arranging coffee and snacks for the family in the hours after a loved one's passing. In these moments, Rosary Hill is portrayed not only as a facility but as a caring community that sustains the bereaved through acts of generosity and human connection.

In closing, the collective voices present a portrait of Rosary Hill Home as a place of profound care and spiritual hospitality. For many, it offers a space where experts and volunteers alike embody a deep, sustaining compassion, where patients are treated with dignity, and families are supported with clear communication and steady presence. While there are critiques and difficult memories, the prevailing message is one of deep gratitude for the care received - care that many feel has made the most painful moments more bearable, and in some cases, transformative. For those who have entrusted Rosary Hill with their loved ones, the institution stands as a testament to devotion, professionalism, and the humane, sacred work of hospice care.

Restaurants

• McDonald's (0.9 miles)
• Captain Lawrence Brewing Company (3.3 miles)
• Horsefeathers (4.4 miles)
• McDonald's (4.7 miles)
• RiverMarket Bar and Kitchen (4.9 miles)
• Barley On The Hudson (5 miles)
• Sing Sing Kill Brewery (5.2 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Regeneron Pharmaceuticals (3.1 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.6 miles)
• CVS Pharmacy (4.7 miles)

Physicians

• WMCHealth Physicians Advanced Imaging Center Nuclear Medicine (2.2 miles)
• Advanced Dermatology, PC (3.8 miles)
• Medical Arts Building (5 miles)
• North Star Medical Group (5.2 miles)
• Dickstein Cancer Treatment Center (6 miles)
• Babra Saeed (6 miles)
• WestMed (6.1 miles)

Parks

• Rockefeller State Park Preserve (2.7 miles)
• Louis Engel Park (5.3 miles)
• Tibbets Park (5.5 miles)
• Hart's Brook Park & Preserve (6.5 miles)
• Nyack Beach State Park (6.6 miles)
• Croton Point Park (7.5 miles)
• Rockland Lake State Park (7.7 miles)

Transportation

• Valhalla Metro North Station (2.8 miles)
• Chappaqua Train Station (3.1 miles)
• Metro North - Tarrytown Train Station (4.9 miles)
• Signature Flight Support (5.1 miles)
• Westchester County Airport (HPN) (5.2 miles)
• Million Air White Plains (5.2 miles)
• Metro North - Ossining Train Station (5.4 miles)

Cafes

• Coffee Labs Roasters (4.6 miles)
• Starbucks (4.7 miles)
• Starbucks (5.7 miles)
• Nespresso Boutique at Bloomingdale's, Westchester (6.3 miles)
• Starbucks (6.7 miles)
• Art Cafe Of Nyack (7.2 miles)
• Boxer Donut & Espresso Bar (7.3 miles)

Hospitals

• White Plains Hospital (6.1 miles)
• Northern Westchester Hospital (6.5 miles)
• Burke Rehabilitation Hospital (6.9 miles)
• Northeast Medical Group Family Medicine - Rye Brook (9.2 miles)
• St Vincent's Hospital-Westchester (9.4 miles)

Places of Worship

• Presbyterian Church Of Mt. Kisco (6.8 miles)
• Stanwich Congregational Church (8.6 miles)

Theaters

• AMC Palisades 21 (9 miles)
• Alamo Drafthouse Yonkers (9.2 miles)