The Grove At Valhalla Rehab And Nursing Center

Pros

• The staff at The Grove at Valhalla Rehabilitation and Nursing Center were compassionate and attentive to specific needs.
• The physical therapy at The Grove was described as tenacious and effective in helping the reviewer recover.
• The communication between departments and medical professionals at The Grove was praised for being good.
• The facility itself was described as clean, peaceful, and comfortable, providing a therapeutic environment.
• The food at The Grove received positive feedback for being good with a variety of menu options.
• The therapists and nurses at The Grove were described as excellent, with specific individuals mentioned by name.
• The administration at The Grove was responsive and supportive when concerns or needs arose.
• Staff members showed a warm smile and provided loving care to both patients and their families.
• Each visit to The Grove for sub-acute rehab left the reviewer feeling strong, confident, and satisfied with their experience.
• Staff members at The Grove were recognized for their happiness, caring nature, and love for what they do.

Cons

• The staff at The Grove lacked communication and had a high turnover rate, leading to poor service.
• The food at The Grove was often cold or stale and did not match the menu choices.
• There were no activities available for residents at The Grove.
• The facility appeared clean but was chaotic and lacked organization.
• Patients at The Grove experienced falls and received poor attention from staff members.
• Staff members at The Grove were disorganized and unable to address problems effectively.
• The level of care at The Grove was lacking in attention to detail and posed a danger to patients.
• Despite being clean and renovated, there were concerns about the quality of care at The Grove.
• Patients had to constantly remind staff members to follow through on tasks, indicating a lack of thoroughness and responsibility.
• Some employees at all levels showed a lack of knowledge or confidence in their ability to answer questions or address issues.

Review

The Grove at Valhalla Rehabilitation and Nursing Center has received mixed reviews from visitors and patients alike. One visitor described their experience of checking in at the front desk, being tested for Covid, and providing vaccination proof. They were given protective gear but later found out that both patients in the room they visited had Covid. The supposed administrator did not take any action, and the visitor ended up testing positive for Covid five days later. This review serves as a warning to keep a close eye on loved ones if they are placed at this facility.

Another reviewer mentioned that while the facility appeared clean, the staff turnover was high and communication was poor. Messages would often go unanswered or get lost when staff members left without notice. Additionally, the food was often cold or stale, and there were limited activities available for residents.

However, not all reviews were negative. One patient praised the compassionate and attentive staff at The Grove. They found the facility to be clean and appreciated the effective physical therapy provided. The communication between departments and with medical professionals was also praised. While the food was not loved, overall, this reviewer highly recommended The Grove for post-hospital medical and rehab services.

Another patient who stayed at The Grove for two weeks also had a positive experience. They found everyone to be pleasant and helpful, especially their therapists who helped them quickly recover. They enjoyed the variety of menus offered and even participated in therapeutic painting sessions during their stay. This reviewer strongly recommended The Grove for post-acute rehab.

A different reviewer expressed their satisfaction with choosing The Grove for their husband's rehabilitation. They highlighted the upbeat and pleasant staff who provided tender loving care in every area of his treatment. The rehab itself was considered the best they had experienced compared to three other facilities they had been to before. Special holiday events provided stimulation and fun for their husband, while concerns were promptly addressed by supportive administrators.

Unfortunately, there was also a negative review from someone who recently placed a loved one at The Grove. They described a lack of attention, poor organization, and limited supplies for patients. The staff appeared to lack knowledge and confidence in answering questions, while alarm bells would go unanswered for long periods of time. This reviewer had concerns about their loved one's safety and felt that being actively involved in their care was necessary due to the lack of attention to detail.

On the other hand, a patient who received sub-acute rehab after knee replacements had excellent experiences each time at The Grove. They recovered quickly and found both the rehab department and nursing staff to be supportive. The food was rated highly, and the facility was beautifully renovated with enjoyable recreational activities available.

Finally, a grateful daughter shared her positive experience after transferring her mother from a different rehab/nursing home. She praised the happiness and caring atmosphere at The Grove, where everyone seemed passionate about their work. The social worker, Aryeh, stood out as an amazing person who kept families informed and even provided his cell phone number. The nurses and aides were also commended for their genuine care towards residents. Having an on-site doctor who gets to know patients personally added to the peace of mind experienced by this reviewer.

In conclusion, reviews for The Grove at Valhalla Rehabilitation and Nursing Center are mixed but lean slightly more towards positive experiences. While some visitors have raised concerns about Covid precautions, staff turnover, communication issues, food quality, and limited activities; others have praised the compassionate care provided by dedicated staff members, effective rehabilitation services, cleanliness of the facility, good communication between departments and with medical professionals, as well as enjoyable recreational activities offered. As with any healthcare facility choice, it is important for individuals or family members to carefully consider personal needs and preferences when deciding on rehabilitation or nursing home options.

Transportation

• Valhalla Metro North Station (0.8 miles)
• Signature Flight Support (3.7 miles)
• Million Air White Plains (3.8 miles)
• Metro North - Hartsdale Train Station (3.8 miles)
• Westchester County Airport (HPN) (4.1 miles)
• Metro North - Tarrytown Train Station (4.3 miles)
• Metro North - Dobbs Ferry Train Station (6.2 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2 miles)
• Regeneron Pharmaceuticals (2.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3 miles)
• Saxon Pharmacy (3.2 miles)
• Rite Aid (3.7 miles)

Restaurants

• Captain Lawrence Brewing Company (1.6 miles)
• City Limits Diner (2 miles)
• Roosters Market (3.8 miles)
• Goosefeather (4 miles)
• Horsefeathers (4 miles)
• McDonald's (4.2 miles)
• McDonald's (4.3 miles)

Physicians

• WMCHealth Physicians Advanced Imaging Center Nuclear Medicine (1.8 miles)
• Dickstein Cancer Treatment Center (2.8 miles)
• Weill Cornell Psychiatry at NewYork-Presbyterian Westchester Division (3 miles)
• WestMed (3.2 miles)
• Medical Arts Building (4.1 miles)
• Babra Saeed (4.2 miles)
• Digestive Disease & Nutrition Center of Westchester (4.2 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.5 miles)
• Nespresso Boutique at Bloomingdale's, Westchester (3.2 miles)
• Starbucks (3.5 miles)
• Coffee Labs Roasters (4 miles)
• Starbucks (5.4 miles)
• Starbucks (6.2 miles)

Parks

• Tibbets Park (2.4 miles)
• Hart's Brook Park & Preserve (3.3 miles)
• Rockefeller State Park Preserve (4.2 miles)
• The Arbors (6 miles)
• Piermont Pier (6.9 miles)
• Uniontown Playground (7.4 miles)
• Louis Engel Park (7.7 miles)

Hospitals

• White Plains Hospital (2.8 miles)
• Burke Rehabilitation Hospital (3.8 miles)
• St Vincent's Hospital-Westchester (6.6 miles)
• Northeast Medical Group Family Medicine - Rye Brook (6.7 miles)
• Greenwich Hospital (8.3 miles)
• Bendheim Cancer Center (8.4 miles)

Theaters

• Alamo Drafthouse Yonkers (6.1 miles)
• AMC Port Chester 14 (7.8 miles)