68 Bushville Road, Harris, NY 12742
For more information about senior living options: (844) 490-3973
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Garnet Health Hospital in Harris, New York and its associated Garnet Medical Center draw a wide constellation of experiences from the people who rely on it. Across reviews, the hospital is cast as a life-saving anchor in emergencies and a place where compassion can shine just as clearly as frustration and disappointment can smolder. The stories span everything from urgent, high-stakes care to days-long waits, from life-and-death decisions to moments of genuine kindness, and they unfold in departments that range from the emergency room and stroke units to labor and delivery, radiology, and ambulatory services.
One of the most intense narratives centers on a family's November 2024 crisis. A mother arrived with a dangerously high blood pressure reading (246/106) and a CT scan that allegedly indicated a stroke. What followed was a sequence that the family recalls in stark, painful terms: a decision to fly out for specialized care, followed by the grim assertion that it was "too late" for intervention because the stroke had supposedly happened already. What they say happened next is a long, exhausting 13-hour wait during which basic needs went unmet - an unresponsive call system, a commode promised but delayed, and a moment they describe as their loved one "head lying on the desk" while others were "very busy." They ultimately transferred her by their own car to another facility, feeling abandoned by the system they trusted. The account includes a sharp contrast with the memory of brain surgeons who appeared at 2 a.m., seemingly questioning where the team had been for so long. That family's experience lingered as a warning about delays and gaps in care, even as they acknowledge that Mid Hudson Regional later earned praise from other relatives for its responsiveness.
While some families recount harrowing ordeals, others describe Garnet Health as a steadfast source of care and comfort. A reviewer who recently spent a week at Garnet Health Medical Center in Harris writes that everyone was kind and that the care was excellent. "Very good service," they say, underscoring a sense that, on a general level, the hospital's staff can deliver compassionate, attentive treatment. In another notably positive thread, a patient lauds Dr. Nicki Maxwell for her leadership and skill while caring for a husband facing a life-threatening injury. The reviewer notes that Maxwell and a small team worked for more than two hours to stabilize him and - crucially - provided the assurance that she would escalate if the patient needed a higher level of care at a trauma center. The family's gratitude is palpable: Garnet Health and its staff, including Dr. Maxwell, are explicitly thanked for saving and stabilizing their loved one and for the family's sense of reassurance in the moment.
The hospital's labor and delivery experience also surfaces as a standout positive note. A mother-to-be recounts that the labor and delivery teams provided "incredible care to me and my baby," describing a team that supported informed decision-making and offered real, human presence during difficult moments. The nurses who held her hand and the overall care environment are praised as compassionate and attentive, contributing to a strong impression of competence and kindness in a highly personal, intimate setting. The sentiment is echoed by other families who highlight the importance of sound medical care paired with steady emotional support when welcoming a new family member into the world.
There are, however, equally forceful criticisms about the hospital's operation. Several reviews fault the institution for long wait times, perceived understaffing, and a sense that patients are left waiting or neglected. One person calls Garnet Health a "waste of time" and describes scenes of patients in pain waiting in the emergency room while staff "watch you." Another poster attacks the social worker, calling one individual a "liar," and claims that court orders and coercive discussions about medications were used inappropriately. A recurring refrain is the frustration of calling the hospital and receiving no answer - "Dont bother calling? no one picks up the phone." The frustration here is not just about inconvenience; it's framed as a potential threat to safety and timely care, with strong language urging others to seek care elsewhere for urgent needs.
Despite the negative portrayals, there are also colorful affirmations of positive, patient-centered care. One reviewer insists that not everyone at Garnet Health is having a bad day and emphasizes that, while experiences vary, their own time in the hospital was marked by safety and care. An external radiology and lab visit is highlighted for a nurse in radiology - Natasha - who found creative ways to accommodate mobility issues and kept the patient comfortable and engaged throughout the procedure. The radiologist, Archet, is acknowledged for his professionalism and compassionate guidance, suggesting that even within the same facility, individual practitioners can leave a lasting, positive impression on patients and their families.
Another thread of gratitude centers on ED experiences that turned into longer stays with high marks for specific teams. A patient describes an overall "wonderful experience" from the emergency department through the operating room, emphasizing the attentiveness and calm competence of the staff during what could have been a terrifying sequence. They note a sense of gratitude for the entire team and reflect that, while some encounters may be challenging, the hospital's capacity to mobilize skilled clinicians - ranging from physicians to nurses - is evident and valued. In this vein, a reviewer praises Ryan, a registered nurse in the emergency department, for reaching out with empathy the moment he walked into the room, making the patient feel heard, safe, and supported - an impression echoed by others who singled out clinicians like Andrew the physician assistant, Percilla the ED nurse, Michelle, and discharge nurse Erin for their teamwork and communication.
Across these threads, Garnet Health emerges as a facility that embodies contrasting experiences. For some families, it is a lifeline - a place where quick, decisive care and compassionate teamwork save lives and bring families through frightening moments with a sense of relief and gratitude. For others, it represents a place where delays, communication gaps, and strained resources can dent trust and leave patients feeling underserved. The stories pay homage to the undeniable dedication of many frontline clinicians - nurses, physician assistants, radiology technicians, and doctors - while also calling attention to systemic pressures that can hinder even the best-intentioned teams. Taken together, the reviews paint a nuanced portrait of Garnet Health: a community hospital system capable of extraordinary care and leadership in crisis, as well as a place where experience varies widely and where ongoing improvements in communication, staffing, and patient flow would likely make a meaningful difference for patients and their families.
The Catskill Regional Medical Center in Harris, NY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Upon entering the community, residents will find a beauty salon where they can pamper themselves and maintain their personal appearance. Each room is fully furnished and equipped with cable or satellite TV for entertainment. Residents have access to community-operated transportation for their convenience, as well as transportation arrangements to doctors' appointments.
For leisure and socialization, there are various amenities available within the community. A computer center allows residents to stay connected with loved ones, while a gaming room provides entertainment and friendly competition. The small library offers a peaceful space for reading and relaxation. Outdoor spaces such as gardens provide opportunities for fresh air, nature walks, and relaxation.
Dining at Catskill Regional Medical Center is designed with special dietary restrictions in mind, ensuring that all residents receive nutritious and delicious meals. The dining experience is akin to restaurant-style dining, providing an enjoyable atmosphere for meals.
The community also offers various care services to meet the individual needs of each resident. With 24-hour supervision and a 24-hour call system in place, help is always readily available. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their medications on time.
Mental wellness is prioritized at this assisted living community through the implementation of a mental wellness program. This program aims to promote emotional well-being among residents through various therapeutic activities.
Residents can engage in various activities planned by the community's concierge services team. Fitness programs keep residents active and in good health, while scheduled daily activities provide opportunities for socialization and enjoyment. Planned day trips allow residents to explore nearby attractions and create lasting memories. Additionally, resident-run activities empower residents to take charge of their own enjoyment within the community.
Catskill Regional Medical Center boasts a convenient location with nearby amenities such as parks, physicians, restaurants, transportation options, and places of worship. These nearby facilities provide additional convenience and accessibility for residents.
In summary, the Catskill Regional Medical Center in Harris, NY offers a comprehensive assisted living experience with its extensive array of amenities and care services. Residents will find comfort, convenience, and an active social life within this vibrant community.
Catskill Regional Medical Center is located at 68 Bushville Road, Harris, NY 12742 in Sullivan County, New York
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