Information last verified:
68 Bushville Road, Harris, NY 12742
For more information about senior living options: (844) 490-3973
Garnet Health Hospital is described as a top-notch facility that makes patients feel at home. The staff are praised for being kind, attentive, and compassionate. The labor and delivery teams provided incredible care to both mother and baby. The ER staff were immediate, thorough, and highly professional. The maternity floor staff were fantastic and supportive. The physical therapy department delivered excellent results after knee replacement. The radiology and nursing staff were exceptional—professional, cheerful, and caring. The food service at the hospital is great and of high quality.
The primary care services were described as abysmal, with the nursing staff unable to submit a preauthorization, causing a 1.5‑month delay for a critical medication and being labeled dangerous and incompetent. In the ED, the son was dismissed and misdiagnosed; a nurse claimed the symptoms were just an allergic reaction; the patient had to beg for a CT scan; the doctor was rude and had poor bedside manner; the discharge included a medication the patient could not take; the son was later hospitalized for SSSS. The in-house lab was called useless, with specimens sent out to Quest and no tracking or ETA, leading to unclear or delayed results. No one ever answers the hospital’s phones. The facility was described as the absolute worst medical center, run like a business focused on billing rather than patient care, with incompetent staff and doctors lacking common sense. A social worker was labeled a liar for threatening to obtain court-ordered medication. ER staff were accused of being dismissive and rude toward a child with Autism, showing a lack of empathy and understanding. ER wait times were criticized as excessively long, with patients in pain waiting hours and repeated failures to respond to call bells. A security experience was described as feeling like a prison, with a lack of compassion from staff and supervision.Garnet Health Medical Center Catskills in Harris, NY is best suited for families and seniors who need urgent, in-the-moment emergency care and who are willing to accept a highly variable experience across departments. When the ER is at its best, quick triage, decisive intervention, and in-the-room compassion from certain clinicians can feel life-affirming, especially in cases of acute injury, allergic reaction, stroke workups, or urgent surgical needs. The maternity and postnatal experiences reported by several patients likewise show that skilled teams can deliver thoughtful, supportive care. However, the overall picture is not consistently uniform, and the same facility can swing from standout to disheartening depending on the shift, unit, and staff available. For families prioritizing predictable communication, steadfast advocacy, and reliable follow-through, this hospital demands a cautious, conditional decision.
Those who may want to consider alternatives are families prioritizing steady, highly communicative care and minimal friction in discharge planning. Multiple reviews highlight long ER wait times, difficulty reaching phone lines, and inconsistent family updates, all of which can compound during crises or nonacute stays. For chronic disease management, mental health, pediatric care, or situations requiring a single, trusted care team over time, other nearby hospitals with more consistent staffing and clearer follow-up protocols may deliver a more dependable experience. In short, for non-emergency or ongoing care where continuity matters, it pays to compare options outside this campus and its network.
On the upside, several reviews commend the hospital’s rapid, effective responses in acute events. Emergency department clinicians, like those lauded for their bedside manner and swift action in life-threatening situations, can deliver real value when the patient’s life or function is at stake. The maternity unit receives consistent praise for attentive, informed support before, during, and after birth, and the operating room and anesthesia teams are frequently described as professional and capable. Ambulatory and rehabilitation services also surface positive notes from patients who report meaningful progress and professional courtesy from therapists. Clean facilities, modern equipment, and dedicated nurses in certain units contribute additional texture to a generally positive impression when care is delivered in the right context.
Yet the cons run deep in the overall narrative. The most persistent red flags are administrative and operational: patients report being left waiting in hallways for hours, triage delays, and repeated difficulties in getting updates or test results. Several accounts describe dismissive or inconsiderate bedside interactions, disagreements over diagnoses, and troubling gaps in patient advocacy. There are specific, grave concerns about privacy and professional conduct in the ER, as well as frustrations with discharge planning, medication handoffs, and transfers to other facilities. A subset of reviews paints a stark image of a hospital burdened by capacity strains, with patients feeling stranded by slow communications and uneven care quality. Taken together, these patterns constitute meaningful risk for families who cannot tolerate fault lines in patient experience.
The key pros can offset the main drawbacks only when care is delivered by engaged, competent teams operating within stable units. When ED clinicians demonstrate composure, clear communication, and decisive action, emergencies become manageable and outcomes can be favorable. In maternity and select surgical contexts, the staff’s ability to listen, explain options, and coordinate effectively with specialists translates into meaningful, patient-centered care. Rehabilitation and physical therapy programs may yield tangible functional gains, especially for post-operative or musculoskeletal needs, reinforcing the hospital’s value in those high-functioning segments. The presence of modern facilities and a few consistently strong caregivers offers real upside, but it requires careful navigation to avoid the rough edges that color the broader patient experience.
Bottom-line guidance centers on calibrated expectations and strategic engagement. If choosing Garnet Health Catskills, establish a clear communication plan from day one: request a dedicated case manager or patient advocate who can coordinate tests, results, and transfers, and insist on timely updates to family members. Verify discharge timelines in advance and confirm who will be responsible for follow-up appointments and medications, then hold the team to those commitments. For families with non-emergency care needs, or for those who require reliable, ongoing advocacy, compare nearby systems with stronger, more consistent track records in patient experience and post-visit coordination. In crisis moments, this campus can deliver lifesaving, compassionate care in the right hands, but it remains essential to enter with a plan: know which unit to rely on, who to contact for updates, and when to pursue options at alternative facilities to avoid being trapped in a workflow that drags on without clear answers.
64 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Catskill Regional Medical Center in Harris, NY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Upon entering the community, residents will find a beauty salon where they can pamper themselves and maintain their personal appearance. Each room is fully furnished and equipped with cable or satellite TV for entertainment. Residents have access to community-operated transportation for their convenience, as well as transportation arrangements to doctors' appointments.
For leisure and socialization, there are various amenities available within the community. A computer center allows residents to stay connected with loved ones, while a gaming room provides entertainment and friendly competition. The small library offers a peaceful space for reading and relaxation. Outdoor spaces such as gardens provide opportunities for fresh air, nature walks, and relaxation.
Dining at Catskill Regional Medical Center is designed with special dietary restrictions in mind, ensuring that all residents receive nutritious and delicious meals. The dining experience is akin to restaurant-style dining, providing an enjoyable atmosphere for meals.
The community also offers various care services to meet the individual needs of each resident. With 24-hour supervision and a 24-hour call system in place, help is always readily available. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their medications on time.
Mental wellness is prioritized at this assisted living community through the implementation of a mental wellness program. This program aims to promote emotional well-being among residents through various therapeutic activities.
Residents can engage in various activities planned by the community's concierge services team. Fitness programs keep residents active and in good health, while scheduled daily activities provide opportunities for socialization and enjoyment. Planned day trips allow residents to explore nearby attractions and create lasting memories. Additionally, resident-run activities empower residents to take charge of their own enjoyment within the community.
Catskill Regional Medical Center boasts a convenient location with nearby amenities such as parks, physicians, restaurants, transportation options, and places of worship. These nearby facilities provide additional convenience and accessibility for residents.
In summary, the Catskill Regional Medical Center in Harris, NY offers a comprehensive assisted living experience with its extensive array of amenities and care services. Residents will find comfort, convenience, and an active social life within this vibrant community.
Catskill Regional Medical Center is located at 68 Bushville Road, Harris, NY 12742 in Sullivan County, New York
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