Catskill Regional Medical Center is a nursing home community in Harris, NY.
Information last verified:
68 Bushville Road, Harris, NY 12742
For more information about senior living options: (866) 208-4318
3 from 114 reviews
5 stars
51
4 stars
5
3 stars
0
2 stars
4
1 stars
54
Overall Review of Catskill Regional Medical Center
common20 reviews mention this
Staff care stands out
Many residents describe staff who are kind, professional, and attentive during care.
A recurring theme across reviews is how often patients felt heard and supportedâespecially in the ER, during overnight stays, and on units like ICU and surgery recovery. Several reviewers call out specific nurses or team members for compassion and professionalism, and others mention fast attention and thorough evaluation.
That aligns with the communityâs focus on hands-on care services, including help with daily activities, medication management, and meal preparation and service.
common2 reviews mention this
Dining and meal routines
The community provides structured meal support, including diet-specific options.
Reviews reference food quality in at least one positive way, while other mentions focus on comfort and basic needs during hospital stays. On the care side, the community lists meal preparation and service and diet-related support such as diabetes diet and special dietary restrictions.
Together, that suggests dining is supported with attention to dietary needs, even when patient experiences vary by department and timing.
caveat11 reviews mention this
Long ER waits frustrate families
Several reviews describe long waits and delays in getting seen or updated.
A substantial number of negative reviews focus on ER pacingâpatients waiting for hours to be triaged, treated, or discharged, and families struggling to get timely answers. Some reviewers also describe not being offered basic comfort items like drinks or food during prolonged waits.
A smaller set of comments also points to scheduling or process gaps, including missed calls or unclear timelines for procedures.
caveat3 reviews mention this
Mental health support draws criticism
Some reviews raise concerns about mental health care and supervision.
A few reviews criticize the mental health department or the way psychiatric-related cases are handled, including complaints about medication approach and discharge decisions. There are also accounts describing situations where families felt their loved one did not receive the help or oversight they expected.
While the community lists a mental wellness program, the reviews suggest experiences can fall short for people needing psychiatric support.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
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