South Shore Rehabilitation And Nursing Center in Freeport, NY

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  • Interior

    A person working at the reception desk in a modern office interior.

  • Decor

    A modern reception area with stylish decor and a welcoming desk.

  • Building

    A building entrance with a landscaped flower bed and awning.

  • Windows

    A cozy lounge area with a patterned chair, surrounded by large windows showcasing a sunny outdoor patio.

  • Dining

    A modern dining area with blue and white decor, featuring multiple tables and chairs.

  • Landscaping

    Entrance sign for South Shore Rehabilitation and Nursing Center surrounded by flowers and shrubs.

  • Exercise Equipment

    A spacious rehabilitation center with various exercise and therapy equipment.

  • Office

    Medical office staff working at their desks.

South Shore Rehabilitation And Nursing Center in Freeport, NY

South Shore Rehabilitation And Nursing Center is a nursing home community in Freeport, NY.

Information last verified:

275 West Merrick Road, Freeport, NY 11520

For more information about senior living options: (866) 208-4318

4.3 from 114 reviews
5 stars
84
4 stars
8
3 stars
5
2 stars
1
1 stars
16

Overall Review of South Shore Rehabilitation And Nursing Center

caveat 9 reviews mention this

Care responsiveness and supervision

Residents and families describe delayed help and inconsistent overnight supervision.

Several reviews report long waits for basic assistance, including help with pain, meals, water or ice, and call-bell responses. Others describe staffing problems during overnight hours, including alarm or supervision issues, bed-safety concerns, and situations where family members felt they had to step in to keep residents safe. While some reviewers praise attentive care and timely medication help, the negative accounts repeatedly point to reliability gaps in day-to-day and overnight coverage.

caveat 3 reviews mention this

Food quality and meal temperature

Food complaints center on poor quality and meals served cold.

Multiple reviews criticize the food, with one describing it as horrible and another describing food as horrendous. At least one review also mentions meals frequently being served cold. In contrast, the community does offer restaurant-style dining and provides meal preparation and service, but the reviews indicate the lived experience for some residents and families has not matched expectations.

common 4 reviews mention this

Cleanliness and facility condition

Many reviews describe the facility as clean, though odor shows up in some feedback.

Several reviewers say the building and rooms look clean, and some specifically mention residents being kept clean. A review also flags a strong urine odor on-site, suggesting cleanliness concerns can vary by area or time. Even with generally positive comments, that odor note stands out as a recurring type of concern in the feedback.

common 2 reviews mention this

Therapy support during rehab

Rehab therapy is frequently described as a key support for recovery.

Some families highlight the physical therapy team and describe meaningful progress over the course of rehab. Other reviews praise the rehab staff and mention comfort from nursing during the stay. Taken together, residents and families often connect rehab-focused care with improvements they could see, even though other reviews focus more on gaps in day-to-day support.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John F Kennedy International (10 miles away) John F Kennedy International (10 miles away)
  • LaGuardia (17 miles away) LaGuardia (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (3.6 miles)

Restaurants

  • Sonny's Canal House (1.1 miles)
  • Arby's (3.8 miles)
  • McDonald's (4 miles)
  • Marriott Concierge Lounge (5 miles)
  • Sonic Drive-In (5 miles)
  • Jordans Lobster Farm (5 miles)
  • Iavarone Brothers (5.3 miles)

Physicians

  • Long Island Pediatrics (1.3 miles)
  • Prohealth Baldwin Harbour Pediatrics (1.3 miles)
  • South Nassau Communities Hospital (2 miles)
  • Orlin & Cohen Orthopedic Group (4.5 miles)
  • Winthrop Professional Building (6.7 miles)
  • Caring Pediatric Associates (7 miles)
  • Di Giovanna Family Care Center (8 miles)

Hospitals

  • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (2 miles)
  • Nassau University Medical Center (5.5 miles)
  • Winthrop University Hospital (6.7 miles)
  • Winthrop University Hospital New Life Center (6.7 miles)

Parks

  • Coes Neck Park (2.1 miles)
  • Oceanside Park (2.8 miles)
  • Newbridge Road Park (3 miles)
  • Newbridge Dog Park (3 miles)
  • Hempstead Lake State Park (3.4 miles)
  • Eisenhower Park (5.2 miles)
  • Jones Beach State Park (5.8 miles)

Cafes

  • Starbucks (2.2 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5.8 miles)
  • Starbucks (7.7 miles)

Transportation

  • LIRR - Merrick Station (2.3 miles)
  • LIRR - Rockville Centre Station (2.9 miles)
  • LIRR - Bellmore Station (3.6 miles)
  • LIRR- Centre Ave (3.8 miles)
  • Lynbrook LIRR Station (4.3 miles)
  • LIRR - Wantagh Station (4.6 miles)
  • LIRR - Long Beach Station (5.8 miles)

Places of Worship

  • Merrick Jewish Center (2.7 miles)
  • Congregation Sons of Israel (6.3 miles)
  • Community Church of East Williston (7.7 miles)

Theaters

  • AMC Roosevelt Field 8 (6.4 miles)
  • AMC DINE-IN Levittown 1 (7 miles)

Frequently Asked Questions

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