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3.4 from 39 reviews
5 stars
20
4 stars
4
3 stars
0
2 stars
2
1 stars
13
Overall Review of Aaron Manor Rehabilitation And Nursing Center
common15 reviews mention this
Staff are caring and attentive
Residents and families frequently describe staff as caring and compassionate.
Many reviews highlight compassionate, knowledgeable staff members and say loved ones were treated with care. Several families also mention the staff staying on top of day-to-day needs and providing professional support. A few reviewers also note specific aides were excellent, even when they were disappointed with other parts of the experience.
common4 reviews mention this
Families describe proactive communication
Families often report regular updates and quick responses to concerns.
One family describes staff frequently calling to apprise them of well-being and current events, including asking approval for a preventive treatment. Other reviews mention strong communication and that staff were responsive when questions came up. A separate reviewer who was unhappy still describes how calls to nursing went unanswered at times, showing communication was inconsistent depending on the situation.
common9 reviews mention this
Food quality is a mixed point
Food receives both praise and sharp complaints in resident and visitor comments.
Some reviews say the food was very good and that a resident liked the meals, with one person describing better-than-home cooking. Other reviews call the food terrible or nasty and describe meals as basic or not appealing. Several critiques focus on how food was handled and served, while positive comments emphasize enjoyment and satisfaction with what was delivered.
caveat4 reviews mention this
Rehab and comfort care coverage varies
Rehab and comfort-care support appears uneven across reviewersâ experiences.
A reviewer describing comfort care says weekend support was difficult, with long waits to get approval for comfort-related medication changes. Another review reports limited help with bathing, slow assistance after a fall, and a sense that needs were not met in a timely way. Staffing and response concerns also come up in critiques that mention a heavy patient load and missed or unanswered requests. One positive rehab story still exists, but overall the coverage complaints are recurring.
caveat5 reviews mention this
Noise, odors, and security concerns
Some visitors report serious environment problems affecting comfort and security.
Several critical reviews mention strong odors in hallways, unpleasant smells, and public bathrooms not being kept up. One reviewer describes noise as disruptive, including TVs blaring for long hours and thin walls that carry sound. Another review raises security worries about an unstaffed reception area during an evening visit. On the other hand, at least one family review emphasizes cleanliness and says the facility was very clean, suggesting conditions may differ by time or area.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
140 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Greater Rochester International (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Wegmans (0.1 miles)
Walgreens (0.4 miles)
CVS Pharmacy (1.9 miles)
Walgreens (2.3 miles)
Tops Pharmacy (2.5 miles)
Wegmans (2.5 miles)
Top's Markets (2.6 miles)
Physicians
Eyesite (0.3 miles)
Penfield OB/GYN (0.3 miles)
Penfield Pediatrics (0.3 miles)
Clinical Renal Group (2.4 miles)
Rochester Ambulatory Surgery Center (RASC) (3.2 miles)
Aaron Manor Rehabilitation And Nursing Center on seniors.fyi includes 11 photos including images showing interior, lighting, decor, hallway, lobby, wheelchair, reception, building, and more.
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Aaron Manor Rehabilitation And Nursing Center photos
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Interior
Decor
Living Room
Building
Architecture
Lighting
Lobby
Chandelier
Bookshelves
Healthcare
Interior
Decor
Living Room, Fireplace, and Seating Area
Landscaping, Architecture, and Brick
Building
Trees, Parking, and Clouds
Lighting
Chandelier
Lobby
Bookshelves, Library, Waiting Area, Reading Area, and Cozy Atmosphere
Healthcare, Rehabilitation, Physical Therapy, Fitness, and Assistance
Hallway
Reception
Wheelchair
Facility
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