Aaron Manor Rehabilitation And Nursing Center
Save100 Street Camillus Way, Fairport, NY 14450
For more information about senior living options: (844) 490-3973
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Aaron Manor in Fairport comes through in the stories of many families and residents as a place of real contrast. On one hand, several people describe moments of excellent care, genuine kindness, and thoughtful communication from some staff and therapists. On the other hand, a substantial number of experiences highlight serious gaps in safety, organization, and daily operations that left families worried about security, responsiveness, and the overall quality of care. Taken together, the surrounding reviews paint a picture of a facility with pockets of strong compassion and professionalism but with systemic issues that affect the daily experience for residents and their loved ones.
Security and the daily environment emerge as a persistent concern. Reviewers repeatedly point to an unstaffed or minimally staffed front desk, with someone often not present to greet visitors or verify identities upon arrival. The reception area feels unsecured at times, especially into the evening hours, and visitors report a lack of clear guidance about navigating the building or about who to contact for help after hours. In addition, the building is described as a maze with no readily available maps, leaving visitors to feel they must be a "mind reader" to find rooms, services, or staff. The physical space also suffers from noise and odor issues: TVs blasting early in the morning and late at night create an environment that is hardly conducive to rest, and thin walls mean neighboring noise can be clearly heard. A number of reviews mention persistent odors and squalor in some public areas, underscoring concerns about overall cleanliness and upkeep.
Staffing and management issues appear across many accounts. Several reviewers describe very heavy workloads, especially at night, with one nurse or aide carrying 26 or more residents and others reporting only a single aide for large groups of patients. This level of strain seems to translate into delayed responses for basic needs, such as help with showers, assistance during the night, or timely attention to medical questions. Some reviews portray a lack of consistency in who is "in charge" and when, with statements that "no one is in charge," a chaotic atmosphere, and frequent roadblocks to getting routine questions answered or changes approved. There are also examples of strained communication around important administrative tasks, such as obtaining letters for work-related licensure, which left at least one staff member feeling dismissed and frustrated by the process. Yet there are contrasting notes: a few reviewers praise supervisors or particular staff members who were described as wonderful, supportive, and proactive in trying to manage the situation despite systemic challenges.
The rehab and clinical care experiences themselves are highly variable. Several accounts describe positive outcomes in rehab, with caregivers and therapists who were compassionate, knowledgeable, and attentive. In some cases, families report frequent updates about a loved one's status and a sense that professionals were working in the patient's best interest. However, other experiences reveal serious gaps: delays in obtaining or increasing medications, difficulty coordinating with on-call doctors, and lengthy waits for essential interventions. One heartbreaking example recounts a family's perception that comfort and palliative decisions were not handled promptly, with their loved one experiencing discomfort on a Sunday and a perception that staff approvals and communications around pain management were too slow. Falls and near-falls are also mentioned, with some reviewers feeling that staff did not respond quickly enough at critical moments, and with some families feeling that hospital-style coordination and accountability were lacking during the last days.
Food and daily living conditions receive mixed reviews as well. Some reviewers speak positively about certain meals or about staff who interact kindly with residents who have specific dietary preferences. Others recount disappointing food quality - unappetizing, canned-appearing dishes, limited meal variety, and confusion around accommodating special diets (such as plant-based preferences). The inconsistency extends to everyday expectations: cleanliness in rooms and common areas was criticized in some posts, while other families praised cleanliness and the performance of certain caregivers. The contrast between experiences can be stark, with a few residents' families describing very positive day-to-day interactions and others feeling that basic comforts like meals and housekeeping fell far short of expectations.
Visiting policies, after-hours access, and the handling of personal items further color the picture. Several comments point to friction around after-hours access for visitors, unclear procedures for deliveries, and occasional misplacement or loss of personal belongings. In some accounts, families describe a sense that staff were courteous but overwhelmed, leaving questions unanswered or redirected to others who could not provide timely answers. The range of experiences - from deeply reassuring updates to frustrating dead-ends - underscores how fragmented care can feel when systemic processes are inconsistent.
In the midst of the criticisms, there are notable affirmations of care. Some families report observing genuine compassion, attentive nursing, and professional support from therapists, with colleagues who take pride in their work and form meaningful connections with residents. A handful of reviews emphasize that loved ones received excellent end-of-life care, or that routine care and rehab were carried out with sensitivity and expertise. A few reviewers who have had long-term relationships with the facility describe overall satisfaction with certain caregivers and the sense that the facility has the potential to deliver strong, high-quality care when staffing, communication, and administrative coordination are aligned.
Taken together, the reviews present a nuanced portrait of Aaron Manor. The facility clearly has staff and therapists who are capable, caring, and deeply invested in the well-being of residents. At the same time, there are frequent, concrete criticisms about security, navigation, staffing levels, timely communication, consistency of care, and the everyday conditions that shape residents' comfort and safety. For anyone evaluating Aaron Manor, the pattern suggests a careful, multi-visit approach: observe how reception and security are managed at different times, speak with several frontline staff as well as supervisors, assess how rehab and medical questions are addressed during your visit, and pay attention to the dining, cleanliness, and noise levels in different wings and at different hours. The stories warn that, while there are positive experiences to be had, the facility's shortcomings can have significant real-world effects on residents' safety, comfort, and dignity - especially for those with complex medical or end-of-life needs.
Aaron Manor Rehabilitation And Nursing Center in Fairport, NY is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing comfort and convenience, this community ensures that seniors can enjoy their golden years in a caring and nurturing environment.
Residents at Aaron Manor have access to various amenities that enhance their quality of life. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV provides entertainment options. The community also operates transportation services, making it easy for residents to run errands or attend appointments. For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet available.
Meals are an important part of daily life at Aaron Manor, and residents can enjoy nutritious and delicious meals in the dining room with restaurant-style service. Special dietary restrictions are accommodated, ensuring that everyone's needs are met. Housekeeping services take care of cleaning tasks, leaving residents with more time to pursue their interests.
To promote physical well-being, there is a fitness room where residents can engage in exercise programs. The wellness center offers additional resources to support overall health. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying nature. The gaming room and small library offer leisure activities for those looking for entertainment or quiet reading time.
Care services at Aaron Manor include 24-hour call systems and supervision for added safety and peace of mind. Trained staff assist with daily living activities such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly according to each resident's needs. Special dietary restrictions are also accommodated for those with specific dietary requirements.
Residents can also enjoy a vibrant social life with concierge services available to help plan day trips and resident-run activities organized within the community. Scheduled daily activities provide opportunities for engagement and interaction.
The surrounding area of Aaron Manor offers convenient access to various amenities and services. There are several cafes, parks, pharmacies, physicians, restaurants, and transportation options nearby, making it easy for residents to explore the local community.
Overall, Aaron Manor Rehabilitation And Nursing Center provides a supportive and engaging environment where seniors can receive personalized care and enjoy a fulfilling lifestyle.
Aaron Manor Rehabilitation And Nursing Center is located at 100 Street Camillus Way, Fairport, NY 14450 in Wayne County, New York
Aaron Manor Rehabilitation And Nursing Center on seniors.fyi includes 11 photos including images showing interior, lighting, decor, hallway, lobby, wheelchair, reception, building, and more.
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