Elderwood Assistd Living at Penfield

Pros

• The staff at Heathwood Assisted Living is described as very nice, helpful, and accommodating, creating a welcoming environment for residents.
• The facilities are consistently noted as clean, well-kept, and modern, contributing to a pleasant living experience.
• Residents appreciate the variety of activities offered, such as exercise classes, movie nights, and outings to nearby attractions, which promote engagement and socialization.
• Many visitors feel comfortable with the tour guides and staff members who are knowledgeable and take the time to answer questions thoroughly.
• The dining area is recognized for being clean and offering acceptable food choices that meet residents' needs.
• Residents in Heathwood enjoy spacious rooms with thoughtful amenities like walk-in showers and furniture provision for those who need it.
• Overall satisfaction with the level of care provided has been expressed by families who have moved their loved ones into Heathwood Assisted Living.

Cons

• The new management at Heathwood Assisted Living is clueless and does not handle issues effectively, leading to dissatisfaction among residents.
• Two staff members were described as unkind and rough, contrasting with the generally positive experience reported by others.
• There were concerns that the facility sometimes fails to fully address the needs of its residents, making them feel like they are not getting everything they are paying for.
• Some activities and dining services were temporarily closed due to COVID-19, which may have affected residents' experiences during tours.
• Elderwood appeared upscale but was viewed as potentially too pricey for some individuals, and it may not suit every resident's preferences or social inclinations.

Review

Heathwood Assisted Living and Memory Care has garnered a range of experiences from families and residents, reflecting both positive attributes and areas for improvement. At its Penfield location, many reviewers have acknowledged the facility's cleanliness, appealing ambiance, and friendly staff. Descriptions of the environment emphasize the well-kept nature of the grounds and interiors, with a particular focus on how inviting and pleasant everything is—everything from its good smells to the overall hygiene standards was noted positively. The dining area has been described as clean, with food deemed adequate or satisfactory by several commenters; however, some feel that more attention could be given to residents' individual needs to ensure they are receiving all they are paying for.

The amenities at Heathwood provide various recreational options aimed at enhancing residents' quality of life. The facility boasts a home theater, game rooms, dining areas, exercise spaces, and even opportunities for outings via a dedicated van service. Activities such as trips to local attractions or grocery shopping were highlighted in reviews as enriching experiences unavailable at other facilities. Several reviewers expressed appreciation for these communal activities as vital to maintaining an active lifestyle while fostering connections among residents. In addition to physical engagement through exercise classes or crafts, there’s also mention of entertainment nights featuring live music.

Despite these positives, some feedback illustrates concerns regarding management and personalized care. A few individuals voiced dissatisfaction with certain staff members who appeared harsh or unkind toward residents. Additionally, issues with management have surfaced; specific accounts suggest that recent leadership changes have resulted in confusion related to care standards and operational procedures within the facility. Such inconsistencies can detract from the overall experience that families hope their loved ones will receive in such settings.

When comparing Heathwood to peer establishments like Elderwood, potential residents may find themselves weighing factors such as cost against quality of care provided. While Heathwood appears slightly more expensive than other assisted living options reviewed by families during their search process—like Elderwood—the modern amenities offered may justify this expense for many families looking for enhanced care solutions suitable for their loved ones’ needs. Families appreciate having access to comprehensive living arrangements that include everything from studio apartments to two-bedroom units.

Staff interactions were frequently pointed out as a strong point for Heathwood; visitors noted feelings of comfort stemming from knowledgeable personnel who took considerable time during tours to answer questions comprehensively—something crucial when deciding on long-term accommodations for family members requiring assistance in daily living activities. Personal anecdotes shared by current residents reflected positive sentiments regarding staff service levels along with descriptions of engaging activities hosted within the community space offered by Heathwood.

In summary, while Heathwood Assisted Living presents itself as an appealing option characterized by exemplary cleanliness and caring staff environment—with ample activity programming designed specifically for resident enjoyment—there remain critical elements worth considering before choosing this facility over others in similar price ranges like Elderwood or alternate locations discussed throughout visitor accounts shared here today. Families navigating elderly care decisions can greatly benefit from understanding both pros and cons associated with any potential placement thoroughly before making final choices about where they would prefer their loved ones to thrive during advanced life stages marked by increasing need for support services tailored accordingly.

This part of Penfield, New York offers a convenient and lively community with easy access to essential amenities such as pharmacies, restaurants, physicians, parks, cafes, transportation services, theaters, hospitals, and places of worship. Seniors living in this area would have multiple options for their healthcare needs with nearby medical facilities like Penfield OB/GYN and the Lipson Cancer Center. The variety of dining options ranging from fast food to sit-down restaurants provides a nice selection for meals out or takeout. Additionally, the proximity to parks allows seniors to enjoy outdoor activities and nature walks. Transportation services like Enterprise Rent-A-Car are available for those who may not drive. Overall, this area combines accessibility and comfort, making it a great choice for senior living in Penfield.

Pharmacies

• Walgreens (0.4 miles)
• Wegmans (0.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Tops Pharmacy (2.8 miles)
• Top's Markets (2.8 miles)
• Wegmans (3.2 miles)

Restaurants

• McDonald's (0.4 miles)
• Jeremiah's Tavern (0.7 miles)
• Original Steve's Diner (2.1 miles)
• Donnelly's Public House (2.4 miles)
• Perlo's Restaurant (2.6 miles)
• Wendy's (4.5 miles)
• Applebee's (4.5 miles)

Physicians

• Eyesite (0.4 miles)
• Penfield OB/GYN (0.7 miles)
• Penfield Pediatrics (0.7 miles)
• Clinical Renal Group (3 miles)
• Rochester Ambulatory Surgery Center (RASC) (3.6 miles)
• Elmwood Medical Associates PC (3.8 miles)
• Lipson Cancer Center (3.9 miles)

Parks

• Fellows Road Park (2 miles)
• Perinton Park (2.6 miles)
• Edmund Lyon Park (2.9 miles)
• Great Embankment Park (5 miles)
• Webster Arboretum Association (5.3 miles)
• Tryon Park (5.3 miles)
• Cobbs Hill Park (6.8 miles)

Transportation

• Enterprise Rent-A-Car (3.4 miles)

Cafes

• Tree Town Cafe (3.9 miles)
• Starbucks (4.6 miles)
• Neutral Ground Coffeehouse (4.8 miles)
• Starbucks (4.8 miles)
• New City Cafe (6.6 miles)
• Starbucks (7.5 miles)

Theaters

• AMC Webster 12 (5.3 miles)

Hospitals

• Strong Memorial Hospital (7.6 miles)

Places of Worship

• Artisan Church (7.6 miles)