Fulton Commons Care Center

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Fulton Commons Care Center

60 Merrick Avenue, East Meadow, NY 11554

For more information about senior living options: (844) 490-3973

3.3 from 100 reviews
5 stars
50
4 stars
7
3 stars
3
2 stars
1
1 stars
39

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    Overall Review of Fulton Commons Care Center

    Pros

    • pro The staff at Fulton Commons Care Center are kind, patient, and attentive, and the facility is clean and welcoming.
    • pro The nursing staff on the 3rd floor are absolutely amazing, and the providers are consistently available to discuss family concerns.
    • pro The rehabilitation team gets residents back on their feet.
    • pro Every staff member encountered is kind, caring, helpful, friendly, and professional, and they go above and beyond.
    • pro The facility offers engaging activities and a clean, well-maintained environment that provides peace of mind to families.
    • pro The Fulton Commons gym is enjoyable, and the center is recommended.

    Cons

    • pro The nurses were described as needlessly cruel to a lot of the patients.
    • pro Nurses were heard yelling, berating, and even making fun of patients.
    • pro The grandmother wet herself because of the lack of help.
    • pro Her needs were often ignored and showers were rare.
    • pro She was roughed up by nurses, which was detrimental to her arthritis.
    • pro Patients were verbally abused by staff.
    • pro Medications were not given on time and had to be begged for.
    • pro The ice machine had been broken for months and never fixed.
    • pro The facility should be investigated and shut down by the government.

    Review

    Fulton Commons Care Center (often referred to simply as Fulton Commons) is described by many families and residents as a place with real strengths and real struggles. On the positive side, several accounts highlight warmth and competence among the staff, effective rehabilitation, and a generally clean, welcoming environment. One reviewer spoke movingly about their grandmother receiving compassionate, patient, and attentive care, noting that the staff's kindness and the facility's cleanliness and organized activities gave the family peace of mind. In another cohort, the 3rd-floor nursing team and the providers, especially a physician named Dr. Haideri, were praised for their accessibility and responsiveness to concerns raised by family members. There are also reflections from residents who were helped back onto their feet after rehabilitation, with comments that the rehabilitation team and staff were instrumental in those recoveries. A father who used the rehab services also expressed gratitude for the care and attention, and several people commended the overall cleanliness of the facility and the professionalism of a wide range of staff, from doctors and social workers to recreation aides and food service workers.

    Yet the same setting elicits starkly divergent experiences. A recurring thread among multiple reviews is that not all staff meet the same standard, with particular disparagement aimed at the nursing staff. Several people report hearing nurses yell, belittle, or publicly berate patients, and they worry that calls for assistance were often ignored. One grandmother, who required a lot of help due to severe arthritis and rheumatoid disease, described times when she could not get timely help and experienced rough handling that exacerbated her physical pain. In these accounts, the day-to-day reality for some residents was missed calls, insufficient showers, and a sense that their needs were not being prioritized, sometimes leaving them damp or uncomfortable and their calls for help unanswered for extended periods.

    There are even more alarming claims that extend beyond delays or neglect. Reviews recount incidents of bruising and a pervasive fear among loved ones that a family member would be harmed or not treated with dignity. Several accounts describe abuse, with one reviewer insisting their grandmother was abused by workers and bruised, and another family reporting a fear to speak up about mistreatment because of potential retaliation or loss of placement. The most emphatic condemnations suggest a culture where complaints were dismissed or discouraged, and where families worried about the safety and well-being of their elderly relatives. The seriousness of these claims is underscored by descriptions of bedsores and other complications, attributed by caregivers to a lack of proper care and timely intervention, as well as repeated concerns that medication was not administered on time.

    The facility's reputation among reviewers is thus deeply polarized. On one end, some families describe a well-run environment with dedicated staff who go above and beyond, highlighting positive interactions with physicians, social workers, and aides, and praising the overall atmosphere and order of the place. They mention a range of amenities and services - recreational activities, kosher meals, and a sharp, clean facility - painted as the kind of place where a loved one's needs can be met with empathy and professionalism. A number of testimonials emphasize that Fulton Commons feels like a "five-star" setting to those who experience consistent, compassionate care, and several reviewers express confidence in recommending the center.

    On the other end of the spectrum, critics portray Fulton Commons as stressful and even dangerous for elderly residents. They describe a pattern of neglect, slow or non-existent responses to calls for help, and a cultural problem in which concerns are minimized or ignored. The frustrations extend to communication with administration and admissions staff, with at least one account citing a difficult interaction with a Sunday receptionist and others reporting dismissive or curt responses from staff when concerns were raised. Some families recount that their loved ones suffered wounds or worsened conditions under care that did not seem timely or attentive, leading them to question whether the facility's staffing and oversight were sufficient to safeguard vulnerable residents.

    amid these narratives, there are also reminders of the human variability in any large care facility. A few reviewers note standout individuals - caregivers, therapists, and doctors - whose dedication left a lasting, positive impression on both the residents and their families. In some stories, even amid broader concerns, specific teams or people are singled out for delivering exceptional care, making a discernible difference in recovery or daily comfort. There are also mentions of physical therapy and rehabilitation as bright spots, and some families speak highly of the honest, proactive communication they received from medical staff and administrators during tough days.

    Overall, Fulton Commons Care Center appears to be a place of significant contrast. For some families, it provides a warm, clean environment with attentive staff, effective rehab, and reassuring clinical oversight that gives peace of mind. For others, the experience is marred by allegations of neglect, harsh treatment, and fear for residents' safety - claims that some fear may require more formal investigation or external review. The spectrum of experiences suggests that prospective families should approach with careful due diligence: visit multiple times, talk to different departments, ask detailed questions about staffing levels, response times, and how complaints are handled, and seek candid insights from current residents and families to form a balanced view of what Fulton Commons Care Center can offer.

    Features

    Housing

    • 280 resident community capacity 280 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John F Kennedy International (12 miles away) John F Kennedy International (12 miles away)
    • LaGuardia (16 miles away) LaGuardia (16 miles away)
    • Westchester Cty (25 miles away) Westchester Cty (25 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Fulton Commons Care Center is an assisted living community located in East Meadow, NY. Our community offers a wide range of amenities to ensure that our residents feel comfortable and at home. These amenities include a beauty salon for all their grooming needs, access to cable or satellite TV for entertainment, community operated transportation for convenient travel, a computer center for staying connected with loved ones, and a dining room where residents can enjoy delicious meals.

    For our residents' physical well-being, we provide a fitness room equipped with exercise equipment and organized fitness programs. Our community is also fully furnished to ensure that our residents have everything they need to settle in comfortably. Additionally, we have a gaming room where residents can socialize and engage in friendly competition.

    Our outdoor spaces include a garden where residents can relax and enjoy nature. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Each resident has their own private bathroom for added privacy and convenience.

    At Fulton Commons Care Center, we prioritize the dietary needs of our residents. We offer restaurant-style dining with special dietary restrictions taken into consideration. Our kitchenettes are available for those who prefer to prepare their own meals.

    Residents can benefit from our move-in coordination services which assist them during the transition process. Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments.

    We understand the importance of mental well-being, which is why we offer a wellness center and mental wellness program to support the emotional health of our residents. Wi-Fi/high-speed internet is accessible throughout the community so that residents can stay connected digitally.

    In terms of care services, we provide 24-hour call system and supervision to ensure the safety of our residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. We also offer assistance with diabetes diet management, medication management, meal preparation and service, as well as special dietary restrictions.

    Our community organizes a variety of activities to keep residents engaged and entertained. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

    Fulton Commons Care Center is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

    At Fulton Commons Care Center, we strive to provide a comfortable and supportive environment where our residents can enjoy their retirement years while receiving the care they need.

    Nearby Places of Interest

    Restaurants

    • Sonic Drive-In (0.4 miles)
    • Marriott Concierge Lounge (0.6 miles)
    • McDonald's (1 miles)
    • Dave & Buster's (1.8 miles)
    • Chick-Fil-A (1.9 miles)
    • The Cheesecake Factory (1.9 miles)
    • Shake Shack (2.2 miles)

    Parks

    • Eisenhower Park (0.7 miles)
    • Coes Neck Park (3.1 miles)
    • Hempstead Lake State Park (4.5 miles)
    • Newbridge Road Park (5.1 miles)
    • Newbridge Dog Park (5.4 miles)
    • Bethpage State Park (6.5 miles)

    Hospitals

    • Nassau University Medical Center (1.3 miles)
    • Winthrop University Hospital (3.7 miles)
    • Winthrop University Hospital New Life Center (3.7 miles)
    • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (5.5 miles)

    Pharmacies

    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (2 miles)
    • Walgreens (2 miles)
    • Walgreens (2.1 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.4 miles)
    • Rite Aid (2.5 miles)

    Cafes

    • Starbucks (2.2 miles)
    • Starbucks (4.7 miles)
    • Starbucks (5 miles)
    • Starbucks (5.3 miles)
    • Starbucks (5.9 miles)
    • Starbucks (6.2 miles)
    • Mongo's Coffee (6.7 miles)

    Transportation

    • LIRR - Westbury Station (2.3 miles)
    • LIRR - Hicksville Station (4.2 miles)
    • LIRR - Merrick Station (4.2 miles)
    • LIRR - Bellmore Station (4.5 miles)
    • LIRR - Wantagh Station (4.9 miles)
    • LIRR - Bethpage Station (5.3 miles)
    • LIRR New Hyde Park Station (5.5 miles)

    Theaters

    • AMC Roosevelt Field 8 (2.5 miles)
    • AMC DINE-IN Levittown 1 (4 miles)
    • Regal Westbury Imax & RPX (4.2 miles)

    Physicians

    • Winthrop Professional Building (3.6 miles)
    • Caring Pediatric Associates (3.6 miles)
    • Central Nassau Guidance (4.8 miles)
    • Long Island Pediatrics (5.1 miles)
    • South Nassau Communities Hospital (5.5 miles)
    • Prohealth Baldwin Harbour Pediatrics (5.9 miles)
    • Di Giovanna Family Care Center (6.2 miles)

    Places of Worship

    • Community Church of East Williston (4 miles)
    • Merrick Jewish Center (4.7 miles)

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