421 West Columbia Street, Cohoes, NY 12047
For more information about senior living options: (844) 490-3973
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Taken together, these notes paint a care community that can feel like two very different places depending on who you talk to, when you visit, and which wing or staff member you encounter. In one vein, families sing praises about individuals who go above and beyond, and about a setting that feels warm, homelike, and well cared-for. In another, there are loud warnings about staffing shortages, administrative priorities, and troubling inconsistencies in meals, upkeep, and resident welfare. The threads weave a complex tapestry: moments of extraordinary compassion and personalized attention sit alongside serious concerns about operations, staffing, and the day-to-day reality for residents and their families.
The most glowing testimonials center on one staff member in particular. A daughter describes how Sonia cared for her mother with exceptional compassion, kindness, and professionalism, noting that Sonia administered medications, monitored vital signs, and attentive care that made the mother comfortable and at ease. The writer jumps from the word "care" to "attention to detail" and finishes with a heartfelt tribute: Sonia's care was so outstanding that 5 stars felt insufficient. Complementing this warmth, another visitor praises the facility itself as a beautiful place where the people are genuinely caring, underscoring a spirit of tenderness that seems deeply woven into the daily experience. In another vignette, a tour guide - Hanna - left a strong impression, answering questions thoroughly and generating strong enthusiasm about the possibility of placing a loved one there. The sentiment is almost magical: the tour ended with a wish that their husband could be admitted, a strong testament to a confident and reassuring presentation.
Yet, the picture is not uniformly rosy. A different review condemns short staffing and describes the dining experience as terrible, paired with a general sense that the building and grounds merely look nice on the outside. This voice warns that the facility is "way under staffed," and expresses frustration with how operations affect resident care. The contrast is stark: on one side, warmth, meticulous care, and professional devotion; on the other, a sense of strain, overwork, and a feeling that money and efficiency pressures undermine the already fragile balance of care.
There are also vivid snapshots of positivity about something closer to a dream of elder care: the cottages feel like a departure from the traditional brick-and-mortar model, evoking a Florida retirement-community vibe. One writer calls the cottages "a perfect example to replace the brick and mortar facilities" and describes the setting as the "best kept secret in elder care," with optimism that a husband might even feel at home in this new kind of living arrangement. The sense of home and belonging permeates several accounts, with mentions of decorating for holidays, special meals, and even a sense of family-like community despite the pandemic-era restrictions that were navigated. In one sister's account, Dolores received "the very best care" with staff who made holidays and birthdays feel meaningful, and who creatively adapted activities during COVID restrictions.
A different, more cautionary portrait focuses on administration. In this view, leadership is criticized as being money-driven, with claims of overcharging self-paying elders and a perception that management uses donor money to line pockets rather than to improve resident life. The reviewer describes a troubling scenario where vulnerable elders with severe dementia wander into hallways and other residents' rooms, and where the building's outward polish masks what is described as a lack of adequate staffing and support on the inside. The critique also targets meals, calling them "the worst and the cheapest," and portrays a workforce that is visibly stressed, overworked, and underpaid. This voice stresses a disconnect between what the facility looks like on the outside and how it feels to live there on the inside, with a general sense of frustration about how resources are allocated.
There are also nuanced depictions of the memory-care experience that add texture to the overall impression. One description of the memory-care building praises cleanliness, modernity, and dedicated, compassionate staff who know the residents well. The writer even notes that "gourmet food is great" and that meals leave residents feeling full, a striking counterpoint to the earlier critique of meals as terrible. Still, another voice acknowledges the reality that staff are so occupied with the heavy workload that they lack time for individual attention - such as helping residents dress in the morning or attend to clothing hooks and buttons - pointing to the everyday challenges of high-demand care settings. In addition, a resident's family suggests practical improvements, like upgrading the common room's television system to better accommodate those with vision or hearing issues and considering a larger screen to improve viewing for everyone.
The surrounding outdoor environment and logistical realities also appear in these reflections. One reviewer notes the garden and outdoor spaces as a bright spot, while also poking at parking conditions, particularly the nuisance of berries dropping onto cars and the potential risk of stepping on them. Another commenter highlights the "homelike environment" and "private rooms and private bathrooms," praising on-site laundry that avoids misplacing resident clothing and calling attention to the community gardens and private-house vibes that help residents feel a sense of home. Taken together, these observations underline a broader theme: the physical setting and amenities can be excellent and comforting, even as staff and administration face real, serious pressures that shape the lived experience of residents and families.
In the end, what emerges is a facility that can feel like a sanctuary in some days and a source of frustration on others. The strongest testimonials celebrate individuals who embody care at its best and celebrate facilities that feel welcoming, aesthetically pleasing, and capable of delivering personalized attention. Other voices push back with concerns about staffing, financial practices, and the consistency of everyday care - especially around meals and the time staff can dedicate to each resident. The shared thread is a sense that this environment holds tremendous potential for truly excellent elder care, yet that potential is unevenly realized, varying by staff, unit, and day. For anyone considering placement for a loved one, the pattern suggests gathering information from multiple perspectives, asking pointed questions about staffing ratios, meal planning, and administrative priorities, and visiting at different times to observe the day-to-day rhythms that shape the experience of both residents and their families.
Eddy Village Green in Cohoes, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents. The community ensures the comfort and convenience of its residents by providing a variety of on-site amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, and a gaming room. Residents can enjoy delicious meals in the spacious dining room with restaurant-style dining or opt for special dietary restrictions.
The well-being and safety of the residents are of utmost importance at Eddy Village Green. With a 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. Medication management is also provided to ensure that residents are taking their medications correctly. Additionally, there is a mental wellness program in place to support residents' emotional health.
For transportation needs both within the community and outside, Eddy Village Green offers various options. Community-operated transportation is available for everyday needs such as grocery shopping or social outings, while transportation arrangements can also be made for non-medical purposes or doctor's appointments.
Residents can engage in an array of activities to stay active and socialize with others. The community provides concierge services along with fitness programs to promote physical well-being. Planned day trips and scheduled daily activities contribute to an enriching lifestyle at Eddy Village Green. In addition to resident-run activities, there are numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals.
Eddy Village Green aims to create an inclusive and comfortable environment for its residents by offering extensive amenities and care services tailored to their individual needs.
Eddy Village Green is located at 421 West Columbia Street, Cohoes, NY 12047 in Albany County, New York
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