The Cottages At Garden Grove in Cicero, NY
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5460 Meltzer Court, Cicero, NY 13039
For more information about senior living options: (844) 490-3973
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Jim is an excellent nurse. The nurses, aides, and therapists cared for residents with flexibility, willingness to help, and genuine care. They noticed important medical changes and took good care of wounds. They stayed with residents during their last hours, showing deep compassion. The cottages are clean, and the kitchen staff are very nice. OT and PT therapy is very good. The rooms are large and private, with private bathrooms, offering a comfortable home-like setting. The cottages provide a small, community-like environment with consistent caregivers for more individualized attention.
There are no recreational activities because Heather would rather gossip with staff than engage residents. They are often very short staffed. Residents needing assistance sometimes have to wait over 30 minutes. Deep cleaning in rooms is left to family members. Extreme understaffing of nursing and aides leads to verbal abuse, hostility toward residents, neglect, and medication errors. Staff sometimes initiate end-of-life protocols without permission or providing vital signs or oxygen. Discharge efforts are sabotaged and updated referrals refused; bedsores cannot be properly graded and basic needs like food and drink are neglected. Staff are frequently unresponsive, with phone calls not returned. Food is repeatedly described as horrible or low quality. The facility is not recommended and is described as not suitable for loved ones, sometimes with mentions of investigations or severe staffing issues.The Cottages at Garden Grove is best suited for families prioritizing a small, home-like rehabilitation and short- to mid-term living environment where privacy and personalized attention matter more than institutional??. The cottage layout - roughly a dozen residents per house with private rooms and en-suite baths - supports intimate care relationships and easier family involvement. For families seeking a facility that emphasizes in-house therapy, visible nursing presence in a contained setting, and a comfortable, domestic atmosphere, this community can deliver meaningful progress and a sense of normalcy during recovery or transitional care.
Those who may want to consider alternatives are likely navigating high-acuity needs, complex medical regimens, or safety concerns that demand unwavering staffing consistency and rapid response. Repeated reports of severe understaffing, variable care quality across shifts, and long response times raise legitimate alarm for families whose loved ones require constant monitoring or have frequent falls, incontinence, or aggressive medical needs. Facilities with a track record of reliable medication management, steadfast communication, and proven emergency responsiveness may be preferable for residents with dementia, advanced mobility problems, or chronic conditions that demand disciplined, continuous oversight.
On the positive side, the cottage concept itself is a clear strength: private suites with own bathrooms, a kitchen-and-dining setup in each cottage, and a homey common area that invites residents to socialize on their terms. Several reviews highlight motivated nurses, aides, and therapists who deliver attentive, person-centered care, along with strong rehabilitation services where OT and PT are explicitly praised. The presence of a dedicated social worker, a sense of continuity within a single cottage team, and the option for on-site meals prepared in the cottage contribute to a dignified, less clinical experience that many families value during recovery or palliative phases.
Yet these strengths do not fully offset the most persistent drawbacks. Understaffing and high turnover recur in multiple accounts, translating into delays in assistance, missed routines, and inconsistent care plans. Reports of medication errors, lapses in basic needs like timely meals or hydration, and troubling gaps in communication undermine the sense of safety crucial for seniors with complex needs. The environment can also feel fragmented when staff are spread thin across several cottages, leading to experiences where residents sit waiting for help or where families struggle to get timely updates or problem-resolution from administration.
The practical calculus, therefore, centers on aligning priorities with risk tolerance. If a loved one benefits from a small, personable setting, enjoys rehabilitation-focused programming, and thrives with direct, familiar caregiving teams, The Cottages at Garden Grove offers compelling value. Its private-room model, in-house meals, and engaging outdoor spaces are meaningful advantages that can support comfort, dignity, and functional gains. However, for families where safety netting - reliable bedside care, consistent therapy, and promptly addressed concerns - cannot be delegated to chance, it is essential to press for concrete assurances: staffing ratios by shift, how continuity of care is maintained when staff turnover occurs, the process for reporting and resolving medication or care plan discrepancies, and definite targets for meal service reliability and communication.
In short, the Cottages at Garden Grove deserves consideration for families prioritizing a home-like rehab pathway with private accommodations and a engaged, cottage-based caregiving team. Yet this choice hinges on securing assurances that staffing stability, prompt responses, and dependable daily care are nonnegotiable. If those assurances cannot be demonstrated, or if a loved one requires constant, highly coordinated nursing oversight, exploring larger, more centralized facilities with established staffing protocols may better protect safety and peace of mind.
156 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Syracuse-Hancock International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Cottages at Garden Grove, located in Cicero, NY, offers a comfortable and vibrant assisted living community for seniors. Our amenities are designed to provide a high-quality lifestyle and enhance the overall well-being of our residents.
Our spacious cottages are fully furnished and feature private bathrooms, ensuring privacy and independence. Residents can enjoy delicious meals prepared by our experienced culinary team in our restaurant-style dining room, accommodating special dietary restrictions. Our community also provides housekeeping services to maintain a clean and organized living environment.
We understand the importance of staying connected in today's digital age, which is why we offer Wi-Fi/high-speed internet throughout the community. Our computer center allows residents to surf the web or stay in touch with loved ones through email or video calls.
Staying active and socially engaged is crucial to overall health and happiness. At The Cottages at Garden Grove, residents have access to various amenities such as a fitness room, gaming room, small library, and outdoor space for relaxation or gardening. Our wellness center offers activities that promote mental well-being and provide opportunities for personal growth.
Transportation services are available for non-medical needs, including community-operated transportation for daily errands or planned day trips. We also assist residents with transportation arrangements for doctors' appointments.
Alongside these amenities, our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
Surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby, our assisted living community offers convenience while maintaining a peaceful setting. Our dedicated team prioritizes the comfort and satisfaction of each resident by providing personalized care services while fostering an engaging environment filled with enriching activities.
Choose The Cottages at Garden Grove for exceptional assisted living care that promotes independence, social interaction, and overall well-being.
The Cottages At Garden Grove is located at 5460 Meltzer Court, Cicero, NY 13039 in Onondaga County, New York
The Cottages At Garden Grove on seniors.fyi includes 7 photos including images showing interior, living room, exercise equipment, bedroom, architecture, grass, lighting, television, and more.
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Interior
Outdoors
Decor
Living Room
Architecture
Bedroom
Exercise Equipment
