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The Cottages At Garden Grove in Cicero, NY

The Cottages At Garden Grove is a nursing home community in Cicero, NY.

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The Cottages At Garden Grove in Cicero, NY

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  • Interior

    A spacious and modern kitchen interior featuring a countertop, appliances, and warm lighting.

  • Outdoors

    A charming red house with a green lawn under a clear blue sky.

  • Decor

    A cozy living room featuring patterned chairs, a television, and indoor plants.

  • Living Room

    A group of therapy dogs relaxing in a cozy living room.

  • Architecture

    A beautiful modern house with a spacious lawn under a clear blue sky.

  • Bedroom

    A bright and serene hospital room featuring a single bed, a window allowing natural light, and a simple chair.

  • Exercise Equipment

    A well-equipped fitness room featuring exercise bikes, yoga mats, and a large exercise ball.

5460 Meltzer Court, Cicero, NY 13039

For more information about senior living options: (866) 208-4318

3.5 from 97 reviews
5 stars
38
4 stars
20
3 stars
10
2 stars
6
1 stars
23

Overall Review of The Cottages At Garden Grove

caveat 24 reviews mention this

Staffing and response times vary

Residents and families describe major staffing gaps and slow responses when help is needed.

Multiple reviewers say understaffing affects day-to-day care, including residents waiting for assistance and slower response when emergency help is used. Some residents describe incomplete or missed care items, medication mistakes, and times when basic needs were not being met. A number of other reviews balance this by praising individual aides and nurses as caring and helpful, but several still characterize staffing levels as the limiting factor overall.

common 12 reviews mention this

Private rooms and cottage feel

Many reviewers like the private-room setup and the smaller-cottage layout.

Several reviews highlight spacious, private rooms with private bathrooms, and the overall environment feeling more home-like than a larger nursing facility. A few reviewers also comment that the smaller household setup supports more individualized contact and consistent caregivers. Not everyone is fully positive on the care experience, but the physical setup and layout come up repeatedly as a strength.

caveat 14 reviews mention this

Dining quality is inconsistent

Food quality receives mixed feedback, with some calling it poor or repetitive.

Some reviewers describe the food as only “okay,” while others are more direct that meals are low quality, repetitive, or not appetizing. A recurring complaint is that food appears limited or that residents end up not eating what’s served. Other reviews do acknowledge improvements at times and note alternatives being available if residents do not like the meal, but overall dining satisfaction remains uneven.

common 10 reviews mention this

Activities and therapy are uneven

Reviews mention therapy and scheduled activities, but both are described inconsistently.

Several reviewers praise rehabilitation and therapy—especially PT/OT—describing it as helpful and tied to noticeable progress. At the same time, other reviewers report no regular therapy schedule or that therapy and recreational plans did not actually happen when expected. Some residents also mention daily activities being posted and offered, while others say there were no activities or limited engagement.

caveat 7 reviews mention this

Cleanliness and maintenance get mixed

Cleanliness is a point of split opinions across reviews.

A few reviewers say the facility is spotless, rooms are clean, and it stays well maintained. Other reviews describe dirtiness in shared or personal spaces, including concerns raised about bathroom cleanliness and general upkeep. Even in reviews that praise the building’s appearance, some commenters still note issues that affect comfort and confidence in day-to-day conditions.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 156 resident community capacity 156 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Syracuse-Hancock International (6 miles away) Syracuse-Hancock International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • St Josephs Hospital Mental Health Services (0.6 miles)
  • St Joseph's Hospital Health Center (7.4 miles)
  • Specialty Surgery Center Of Cny (7.8 miles)

Restaurants

  • Sake Bomb (2.2 miles)
  • Chick-Fil-A (2.7 miles)
  • McDonald's (2.8 miles)
  • Wendy's (3.1 miles)
  • Toss 'n' Fire Wood-Fired Pizza (3.6 miles)
  • Jake Hafner's Restaurant & Tavern (4.9 miles)
  • Burger King (4.9 miles)

Pharmacies

  • Rite Aid (2.3 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.5 miles)
  • Wegmans (2.6 miles)
  • Rite Aid (4.8 miles)
  • Walgreens (4.9 miles)
  • Wegmans (5 miles)

Physicians

  • Family Care Of Cicero (2.5 miles)
  • Dr. David Paul (4.4 miles)
  • Compassionate Family Medicine (4.5 miles)
  • Mondo Optical (4.6 miles)
  • Skyline Optical, PC (4.8 miles)
  • Cardiovascular Group of Syracuse (5 miles)
  • Syracuse Hematology-Oncology PC (5 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (5.7 miles)
  • Freedom of Espresso (7.2 miles)
  • Cafe Kubal (8.6 miles)

Parks

  • Hamlin Marsh (3.4 miles)
  • Clay Park Central (3.6 miles)
  • Heritage Park (3.8 miles)
  • Onondaga Lake Park (7.2 miles)
  • Long Branch Park (8 miles)

Transportation

  • Airport Operations Office (5.4 miles)
  • Baggage Claim (5.6 miles)
  • Syracuse Hancock International Airport (SYR) (5.7 miles)
  • Amtrak (8.1 miles)
  • U-Haul Moving & Storage (8.2 miles)

Places of Worship

  • St Paul's Lutheran Church (6.9 miles)
  • The Vineyard Church (8.5 miles)

Theaters

  • Regal Destiny USA IMAX & RPX (8.6 miles)

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