Elm Manor Nursing And Rehabilitation Center in Canandaigua, NY
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Information last verified:
210 North Main Street, Canandaigua, NY 14424
For more information about senior living options: (844) 490-3973
The facility is amazing and the staff are doing a great job. The staff are caring and amazing, and the facility is a nice place to be, where residents enjoy their time. The facility is loved, and Elders are well cared for; the staff are far beyond polite and maintain a very safe and clean environment. The facility is clean and comfortable; the staff are dedicated, compassionate, and focused, and residents feel respected and valued. Residents receive attentive care and are treated with kindness and dignity. The PT/OT therapists are incredible, professional and knowledgeable; the nursing staff and aides are professional; the rehab is highly recommended. The outside of the facility looks nice. There are improvements being made, including a resident council that meets with staff to discuss problems and solutions.
The facility is filthy and in disrepair, with bedbugs reported and a deteriorating environment. The staff are deplorable and unhelpful, often leaving residents to fend for themselves. They do not answer the phone, keep families waiting on hold for long periods, and never return calls. The food is disgusting and inedible, and the rehab program is not up to standard. They appear to prioritize profit over quality of care. The environment is unsafe, with safety issues and poor maintenance impacting residents. Management and administration are unresponsive or dishonest, eroding trust. The rooms are uncomfortably hot, loud, and poorly maintained, hindering recovery.Elm Manor Nursing and Rehabilitation Center in Canandaigua is best suited for families seeking short- to mid-term rehabilitation where the emphasis is on skilled therapy delivered by a motivated team, and where there is willingness to stay actively involved in care planning. The strongest case comes from residents and families who consistently note caring, attentive aides and nurses, and a therapy staff that can drive meaningful progress when present. When the facility is operating at full staffing, the rehab-focused side can offer real value, with therapists who listen, adjust plans, and push for steady improvement.
Nevertheless, a clear line should be drawn for those who cannot tolerate uncertain communication and uneven environmental reliability. Several reviews highlight chronic difficulties in reaching staff, unanswered calls, and administrators who are hard to connect with. Families repeatedly describe lengthy holds, missed follow-ups, and a sense that information about loved ones’ status travels slowly if at all. In addition, concerns about cleanliness, room conditions, and basic safety, ranging from heat issues to maintenance delays, appear with enough frequency to warrant strong caution. For families prioritizing transparent updates and a consistently clean, well-run setting, alternatives deserve serious consideration.
The key positives at Elm Manor, dedicated caregiving, approachable aides, and a therapy department capable of delivering real rehabilitation outcomes, do offset some risks, but only if those positives are reliably delivered. The presence of a resident council and ongoing staff recognition by current residents signal a culture that attempts to listen and improve. Therapy teams and nursing staff are frequently singled out as compassionate and professional, with specific caregivers named for their attentiveness and careful medication handling. When these elements align, the facility can feel like a supportive, person-centered environment rather than a cold, transactional one.
Where the balance shifts is in the consistency of operations. Short-staffing, uneven day-to-night coverage, and documented lapses in housekeeping and maintenance undermine the potential gains from strong therapy and kind staff. Food quality is mentioned variably, with some reviewers describing hospital-like meals and others noting improvements or that meals are adequate given constraints. Safety and responsiveness become particular flashpoints: delayed or missed call-bell responses, rooms that feel neglected, and occasional reports of mistrust about the level of care. These ongoing reliability gaps tend to weigh heavily against the inherently strong points in rehab and care.
For families weighing a placement, a practical due-diligence plan is essential. Request current staffing ratios and a recent staffing stability report, and insist on speaking with the administrator and social worker to understand typical response times. Tour the rehab wing with questions about therapy schedules, equipment, and patient-to-therapist ratios. Test the call system and observe hallway noise and room temperatures. Probe maintenance and housekeeping practices, and ask for recent examples of how resident concerns were resolved through the resident council. If possible, request a short-term trial to observe day-to-day operations before committing long-term.
In the end, Elm Manor offers meaningful rehab potential and a culture of caring that can feel genuinely supportive when operations run smoothly. Yet the persistence of communication gaps, staffing instability, and cleanliness and safety concerns cannot be ignored. For families willing to engage actively and demand accountability, the facility can deliver real value for rehabilitation goals and daily quality of life. For those requiring reliable updates, consistent staffing, and a consistently pristine environment, alternatives should be explored, Leroy Village Greens and other Canandaigua options cited by families as more consistently dependable provide worthy benchmarks. The decision hinges on whether the hoped-for rehab gains justify navigating the unanswered questions and variability that frequently accompany Elm Manor.
46 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (25 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elm Manor Nursing and Rehabilitation Center in Canandaigua, NY is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
The community boasts comfortable and fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each resident has access to a well-appointed dining room where they can enjoy delicious restaurant-style meals prepared by the skilled culinary team. Special dietary restrictions are diligently accommodated.
Residents can also take advantage of various amenities designed to promote relaxation and socialization. The outdoor space provides a tranquil environment for walking or enjoying nature, while the small library is perfect for book lovers seeking some quiet time. Additionally, residents have access to move-in coordination services, housekeeping assistance, and 24-hour supervision to ensure their safety and well-being.
The care services offered at Elm Manor are comprehensive and tailored to meet each resident's unique needs. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure proper dosage and timing. Moreover, a mental wellness program is in place to address emotional well-being.
Residents can actively participate in resident-run activities or engage in scheduled daily activities organized by the community. Socializing opportunities exist within the community itself as well as through nearby amenities such as cafes, parks, restaurants, theaters, pharmacies, physicians' offices, hospitals, and transportation options.
At Elm Manor Nursing and Rehabilitation Center, seniors can enjoy a supportive environment that promotes independence while receiving personalized care when needed.
Elm Manor Nursing And Rehabilitation Center is located at 210 North Main Street, Canandaigua, NY 14424 in Ontario County, New York
Elm Manor Nursing And Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, healthcare, fireplace, decor, seating, lighting, bedroom, windows, and more.
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