Throgs Neck Rehabilitation & Nursing Center

Pros

• The facility is always clean, and the rooms are kept tidy, contributing to a pleasant environment for residents.
• The staff is described as kind, compassionate, and accommodating, with many caregivers going the extra mile to ensure residents receive proper care.
• Residents benefit from targeted rehabilitation programs that help them regain their independence and improve their quality of life.
• Many reviewers appreciate the effort of the physical therapy staff, highlighting their effectiveness and support during recovery processes.
• The facility has undergone recent improvements in furnishings and overall aesthetics, enhancing the resident experience.
• Some families feel that the medical care provided by nurses and doctors was satisfactory and that they were grateful for certain attentive staff members who made a positive impact on their loved ones' well-being.

Cons

• The nursing staff and doctor at Throgs Neck Rehabilitation are described as horrible, treating patients without regard for their well-being or dignity.
• Several reviewers reported instances of neglect, including missed medical appointments and inadequate attention to critical health concerns.
• There are complaints about long wait times for assistance, with patients claiming that staff would not respond to calls for help in a timely manner.
• Personal belongings went missing, raising concerns about the facility's organization and accountability.
• Many reviews noted a lack of sufficient staff, leading to poor care and insufficient activities for residents.
• Complaints were made about unprofessional behavior from staff, including lack of bedside manners and rough treatment of patients.
• Some reviewers emphasized a strong sense of negligence regarding the management’s focus on profits rather than patient care.

Review

Throgs Neck Extended Care Facility has garnered a wide array of reviews, showcasing contrasting experiences from families and patients who have interacted with the institution. While some reviews commend the facility for its cleanliness, compassionate staff, and effective rehabilitation services, others depict a dreadful situation characterized by neglect, mismanagement, and inadequate care.

A recurring theme in positive remarks highlights the exceptional professionalism exhibited by the nursing staff and rehabilitation teams. Many clients appreciated the hard work put forth by nurses and nursing assistants who are described as kind, dedicated, and compassionate. Their efforts contributed to a clean environment that residents could appreciate during their stays. The occupational therapy staff received accolades for their commitment to helping patients achieve recovery goals through dedicated programs such as physical therapy sessions filled with encouragement. Patients often felt well cared for due to this supportive atmosphere cultivated by diligent staff members.

However, alongside these positive anecdotes lies a troubling narrative of negligence reported by other families regarding patient care at Throgs Neck. Some reviews sharply criticized the facility's management, particularly during periods when staffing shortages were exacerbated by events like the COVID-19 pandemic. Critics noted that reduced staff levels led to long waiting times for assistance—patients often reported being ignored or not receiving timely medication or wound care. One heartbreaking account recounts a family’s experience with their loved one suffering in pain due to prolonged delays in receiving help after pressing call buttons.

Notably disturbing is an incident involving a family whose mother was left alone in critical condition without proper medical attention after expressing dissatisfaction with her treatment days prior to her passing from septic shock. Such instances underline significant gaps in communication between family members and facility personnel—many expressed frustration over difficulties in reaching caregivers or obtaining accurate updates on their relatives' health status. This lack of transparency evidently added stress during already challenging moments for these families.

The dissatisfaction extended beyond caregiving issues; concerns about lost personal belongings further fueled criticism against the facility’s management practices. Families frequently reported that items such as cell phones and clothing went missing or were inadequately returned following hospital stays—a situation compounded by perceived disorganization within the facility regarding patient property management. The absence of effective channels for addressing grievances heightened frustrations among families striving to ensure their loved ones received appropriate support.

Additionally, some reviewers indicated that while they recognized certain limitations within Throgs Neck Extended Care Facility pertaining to activity offerings or food quality, they felt compelled to acknowledge specific areas of strength too—such as medical care provided by doctors who showed genuine care for residents’ wellbeing despite systemic challenges faced throughout operations during unprecedented times.

In conclusion, while Throgs Neck Rehabilitation has made strides in creating an environment where compassion is emphasized through hardworking staff committed to patient rehabilitation goals, it continues facing scrutiny from those who experienced neglectful scenarios firsthand amidst ongoing operational challenges exacerbated further by external factors like staffing shortages due to pandemics. Families considering this facility must weigh both sides thoroughly before making decisions impacting their loved ones’ health journeys while advocating consistently toward improved standards reflected across all aspects involved therein—from management accountability down through daily direct patient interactions encountered within its walls.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.5 miles)
• Queens Crossing (4.7 miles)
• CVS Pharmacy (5.2 miles)
• CVS Pharmacy (5.4 miles)

Transportation

• MTA Subway - Parkchester (2.2 miles)
• MTA Fordham Metro-North Station (4.4 miles)
• LGA Apron (4.6 miles)
• Terminal C (4.6 miles)
• Terminal D (4.7 miles)
• LaGuardia Airport (LGA) (4.7 miles)
• Terminal B (4.7 miles)

Theaters

• AMC Bay Plaza Cinema 13 (2.7 miles)
• AMC Fresh Meadows 7 (6.3 miles)

Restaurants

• McDonald's (4 miles)
• Taco Bell (5.1 miles)
• McDonald's (5.3 miles)
• Last Stop Bar & Grill (5.4 miles)
• Burger King (5.6 miles)
• Harlem Kebab Grill (6.8 miles)
• Ikraveit Foods (7.4 miles)

Hospitals

• St Barnabas Hospital (4.2 miles)
• Bronx VA Medical Center (5.3 miles)
• NewYork-Presbyterian Allen Hospital (5.8 miles)
• Montefiore New Rochelle Hospital (6.1 miles)
• Russ Berrie Medical Science Pavilion (6.3 miles)
• Manhattan Psychiatric Center (6.4 miles)
• Milstein Hospital Building (6.6 miles)

Cafes

• Starbucks (5.4 miles)
• Cafe Zeppieri (5.5 miles)

Parks

• Allenwood Park (5.5 miles)
• Flushing Meadows Corona Park (5.8 miles)
• Randall's Island Park (5.9 miles)
• Inwood Hill Park (6 miles)
• J. Hood Wright Park (6.5 miles)
• St Nicholas Park (6.7 miles)
• Marcus Garvey Park (6.7 miles)

Physicians

• North Shore Gastroenterology Associates PC (6 miles)
• Morgan Stanley Children's Hospital (6.5 miles)

Places of Worship

• The Riverdale Minyan (6.6 miles)