Rebekah Rehab and Extended Care Center

Pros

• The physical therapy department is highly praised and considered the best at Rebekah Rehab, providing excellent rehabilitation services.
• The facility is noted for being spotlessly clean and well-kept, with spacious rooms and immaculate bathrooms.
• Many visitors commented on the friendly demeanor of the staff, noting their cordial interactions with patients.
• Some reviews highlight that the environment is welcoming, with a modern appearance that makes it appealing to families considering care for their loved ones.
• One family member mentioned that overall experiences can vary, but they had heard positive feedback from others who had received care at the facility.

Cons

• The night shift staff is inadequate, often leaving patients waiting hours for assistance after they ring their call bells.
• There are reports of rude and condescending behavior from the nursing staff, lacking proper bedside manners.
• Patients are reportedly left in soiled conditions, with little regard for their hygiene or comfort.
• After being admitted, a patient was sent back to the emergency room due to a technicality, which was deemed inhumane treatment for an elderly individual.
• Many patients receive minimal care and are treated more like objects than individuals needing support.
• Staff members appear disinterested in providing quality care and prioritize efficiency over patient well-being.
• Complaints regarding poor communication from staff and a lack of follow-up on concerns have been reported.
• Instances of neglect leading to medical issues, such as infections from improper care, have been described by family members.
• The facility may look clean and modern, but it suffers from significant understaffing and unprofessional behavior among employees.
• Visitors express regret over placing their loved ones in this facility, highlighting a failure to meet expectations for care quality.

Review

Rebekah Rehab and Extended Care Center has received a wide range of reviews, reflecting a mix of experiences that paint a complex picture of the facility. While some visitors have praised certain aspects, including the cleanliness and welcoming environment, many others express deep dissatisfaction with the quality of care their loved ones received. The recurring theme in these reviews is a lament about the inadequate staffing levels that seem to undermine patient care and well-being.

Numerous reviewers highlight issues related to understaffing as a significant concern. Many reported that when patients rang their call bells for assistance, they were often left waiting for hours before help arrived, if it came at all. This delay not only caused distress for patients but also raised questions regarding the attentiveness and professionalism of the nursing staff. Some nurses were described as condescending or rude when family members called in to inquire about their loved ones' well-being, amplifying feelings of helplessness among families trying to advocate for proper care.

Several reviewers shared alarming anecdotes about neglectful practices within the facility. One reviewer recounted how their elderly mother developed a vaginal infection due to prolonged periods without adequate hygiene support from staff who failed to promptly change soiled garments. Such accounts underscore concerns regarding basic care protocols at Rebekah Rehab, leading families to question whether staff prioritize patient comfort and dignity amidst what seems to be an overburdened system.

Conversely, there are positive mentions about specific departments within Rebekah Rehab; notably, physical therapy received high marks for its effectiveness and professionalism. Family members noted that while therapy services were commendable, they felt pressured to monitor other aspects of care closely because overall nursing attention was lacking. This creates an environment where family members feel compelled to become advocates for their loved ones rather than trusting that they will receive adequate attention from staff.

Another aspect discussed in various reviews is the inconsistency of admissions processes and communication with families. Readers noted instances where technicalities led to frustrating situations; one person described how their mother was sent back to an emergency room just three hours after being admitted due to bureaucratic misunderstandings rather than any medical necessity. Such incidents can magnify anxiety in already vulnerable situations when families are seeking rehabilitation support for aging relatives.

Lastly, despite criticisms regarding patient care and staffing challenges, several reviewers acknowledged that Rebekah Rehab has physical appeal—the facility itself is modern and clean with organized spaces designed for comfort. There appear to be efforts made towards creating a pleasant atmosphere for residents through community events such as festivals or creative activities within recreational areas. However, many emphasized that aesthetic improvements should not overshadow the paramount need for compassionate care tailored specifically toward residents' health needs—something they believe fundamental changes must address moving forward.

In conclusion, while Rebekah Rehab boasts certain strengths such as an inviting atmosphere and effective therapy programs, notable shortcomings exist regarding patient care quality due largely in part to understaffing issues combined with reported indifference from some employees. The uniform voice urging potential clients not only points out flaws but reinforces how critical it is for facilities like these—where elderly individuals require comprehensive support—to simultaneously focus on maintaining high standards across all aspects of caregiving consistency if they aim truly serve those who depend on them most.

This part of Bronx, New York, offers a convenient location with easy access to transportation options such as the MTA Subway and Metro-North Station. Nearby pharmacies like Walgreens and CVS provide easy access to essential medications and healthcare supplies. The area is also home to reputable hospitals like St Barnabas Hospital and NewYork-Presbyterian Allen Hospital for quality medical care. There are various dining options available ranging from fast food chains like McDonald's to more upscale restaurants like The River Palm Terrace. Additionally, there are parks for leisurely strolls and places of worship for spiritual nourishment. With cafes like Starbucks and Kuppi Coffee Company nearby, there are plenty of opportunities for socializing and enjoying a cup of coffee in this vibrant neighborhood.

Transportation

• MTA Subway - Parkchester (0.8 miles)
• MTA Fordham Metro-North Station (3.1 miles)
• MTA Subway - Fordham Rd (3.4 miles)
• LGA Apron (4 miles)
• LaGuardia Airport (LGA) (4.1 miles)
• Terminal B (4.2 miles)
• Rideshare Pick-up (4.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4.2 miles)
• Rite Aid (4.7 miles)
• Queens Crossing (4.9 miles)
• CVS Pharmacy (5 miles)

Theaters

• AMC Bay Plaza Cinema 13 (2.8 miles)
• AMC Fresh Meadows 7 (7 miles)

Hospitals

• St Barnabas Hospital (2.8 miles)
• Bronx VA Medical Center (4 miles)
• NewYork-Presbyterian Allen Hospital (4.6 miles)
• Russ Berrie Medical Science Pavilion (4.9 miles)
• Milstein Hospital Building (5.1 miles)
• Manhattan Psychiatric Center (5.2 miles)
• Metropolitan Hospital Center (6 miles)

Restaurants

• McDonald's (3.9 miles)
• Last Stop Bar & Grill (5 miles)
• Harlem Kebab Grill (5.4 miles)
• Taco Bell (5.8 miles)
• McDonald's (6.1 miles)
• The River Palm Terrace (6.4 miles)
• Ikraveit Foods (6.5 miles)

Parks

• Randall's Island Park (4.6 miles)
• Inwood Hill Park (4.7 miles)
• J. Hood Wright Park (5 miles)
• St Nicholas Park (5.2 miles)
• Marcus Garvey Park (5.4 miles)
• Riverdale Park (5.7 miles)
• Flushing Meadows Corona Park (5.8 miles)

Physicians

• Morgan Stanley Children's Hospital (5 miles)
• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (7 miles)

Places of Worship

• The Riverdale Minyan (5.5 miles)

Cafes

• Cafe Zeppieri (6.2 miles)
• Starbucks (6.8 miles)
• Kuppi Coffee Company (6.9 miles)
• Starbucks (7.3 miles)