Providence Rest

Pros

• Many reviewers noted that the physical appearance of Providence Rest was very clean and well-organized, creating a pleasant environment for residents and visitors alike.
• Several families expressed gratitude for the attentive and knowledgeable nursing staff, who promptly addressed concerns and provided compassionate care to residents.
• Reviewers highlighted the exceptional quality of the physical therapy and occupational therapy staff, praising their dedication and expertise in helping residents with rehabilitation.
• Residents enjoyed opportunities for recreation and participation in various activities, contributing to a positive atmosphere within the facility.
• Some families appreciated the personal touches that allowed residents to make their rooms feel more homey, enhancing their comfort during their stay.
• Positive experiences, such as sharing holiday meals with staff and other families, were mentioned as moments that brought joy during challenging times.

Cons

• The staff at Providence Rest is described as rude, lazy, and incompetent, lacking compassion towards residents.
• Communication with the staff and doctors is deemed horrible, with family members experiencing difficulty in getting updates about their loved ones.
• Residents are reported to be left unattended for long periods, posing fall risks and other safety hazards.
• There are complaints of residents being overmedicated and having poor dietary options, such as being served hot dogs despite dental issues.
• Personal hygiene standards are criticized, with instances of residents being left in soiled sheets for extended periods.
• Administrators are labeled as disrespectful and primarily concerned with profits rather than resident care.
• Many reviewers felt the facility misrepresents its quality through misleading appearances that do not reflect the true conditions within.

Review

The reviews of Providence Rest depict a complicated and polarized picture of the facility, highlighting both commendable care and alarming shortcomings. The experiences of families range from gratitude for the rehabilitation services to outrage over the treatment and living conditions provided to residents, creating a strong divide among individuals who have entrusted their loved ones to this institution.

Many reviewers reflect positively on the physical rehabilitation services at Providence Rest, with several noting that their loved ones received comprehensive care following hospital stays. These positive experiences often include anecdotes about staff members being attentive, friendly, and genuinely caring. For instance, one family shared how their mother received excellent rehab care that helped restore her health and even allowed them to celebrate Thanksgiving together within the facility's walls. Individuals reported seeing group activities happening in common areas where residents engaged in exercises catered to their varying needs, which speaks to an organized approach toward rehabilitation.

Conversely, other reviewers describe starkly negative experiences regarding patient care. Complaints about poor communication are rampant; families express frustration over not receiving timely updates on the status or health of their loved ones. One reviewer recounted discovering that their mother had fallen—an incident that was concealed by staff until days later when necessary medical interventions were almost belatedly addressed. Such accounts raise serious concerns about resident supervision and whether adequate protocols are in place for managing fall risks or notifying families promptly about incidents affecting patient safety.

Another troubling theme is related to nutrition and dining conditions at Providence Rest. Multiple reviews indicate dissatisfaction with mealtime management; some describe meals being served cold or inappropriate foods being offered without consideration for individual dietary needs (for example, serving hot dogs to residents without teeth). Instances where residents were left unattended while eating raise red flags about choking hazards and overall attentiveness of the caregiving staff during crucial times such as mealtimes.

A recurring criticism centers on medication management within Providence Rest. Some caregivers voiced concerns about patients being overmedicated without proper oversight or consultation with family members regarding prescriptions. This aspect is particularly alarming because it highlights potential risks associated with improper medication practices that can significantly affect a resident’s quality of life and health outcomes.

While some relatives found aspects of the facility commendable—such as cleanliness, organization, spacious rooms with beautiful views, and generally professional behavior from certain staff members—the overwhelming sentiment indicates a need for improvement in operational efficiency and compassion among caregivers. Reports describe instances of rude behavior from both administrative personnel and nursing aides, suggesting systemic issues related to staffing levels and quality training programs for employees at all levels.

Ultimately, prospective families considering Providence Rest must weigh these contrasting descriptions carefully. While there are certainly heartfelt testimonials praising the recovery support provided by dedicated therapy staff, they stand alongside concerning narratives emphasizing neglectful practices, inadequate communication channels between staff and families, as well as questionable standards for patient care overall. Families searching for suitable facilities may wish to conduct thorough evaluations based on these mixed reviews before making decisions regarding long-term placements or short-term rehabs at Providence Rest.

This part of the Bronx, New York offers a variety of amenities and services that cater to senior living needs. With multiple pharmacies located within a short distance, easy access to transportation options such as subway stations and bus routes, and proximity to several hospitals and medical facilities, residents can feel confident in their healthcare options. There are also a range of dining establishments including fast food chains and sit-down restaurants for convenient meal choices. The area boasts several parks for outdoor recreation opportunities and places of worship for spiritual support. Overall, this neighborhood provides a well-rounded environment for seniors looking for convenience, healthcare accessibility, and community engagement.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.6 miles)
• Queens Crossing (5.3 miles)
• Rite Aid (5.5 miles)

Theaters

• AMC Bay Plaza Cinema 13 (2.1 miles)
• AMC Fresh Meadows 7 (6.9 miles)

Transportation

• MTA Subway - Parkchester (2.3 miles)
• MTA Fordham Metro-North Station (4.2 miles)
• MTA Subway - Fordham Rd (4.5 miles)
• Pelham Station (5.2 miles)
• LGA Apron (5.2 miles)
• Terminal C (5.2 miles)
• Metro North - Mt Vernon East Train Station (5.2 miles)

Restaurants

• McDonald's (3.4 miles)
• Last Stop Bar & Grill (4.8 miles)
• Taco Bell (5.7 miles)
• McDonald's (5.8 miles)
• Burger King (6 miles)
• Harlem Kebab Grill (7.1 miles)
• Ikraveit Foods (7.9 miles)

Hospitals

• St Barnabas Hospital (4 miles)
• Bronx VA Medical Center (5.1 miles)
• Montefiore New Rochelle Hospital (5.5 miles)
• NewYork-Presbyterian Allen Hospital (5.6 miles)
• Russ Berrie Medical Science Pavilion (6.4 miles)
• Milstein Hospital Building (6.6 miles)
• Manhattan Psychiatric Center (6.8 miles)

Cafes

• Cafe Zeppieri (4.9 miles)
• Starbucks (5.7 miles)

Parks

• Allenwood Park (5.7 miles)
• Inwood Hill Park (5.9 miles)
• Randall's Island Park (6.2 miles)
• Flushing Meadows Corona Park (6.4 miles)
• J. Hood Wright Park (6.5 miles)
• Riverdale Park (6.5 miles)
• Manor Park (6.8 miles)

Physicians

• North Shore Gastroenterology Associates PC (6.2 miles)
• Morgan Stanley Children's Hospital (6.5 miles)

Places of Worship

• The Riverdale Minyan (6.3 miles)