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Providence Rest in Bronx, NY

Providence Rest is a nursing home community in Bronx, NY.

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Providence Rest in Bronx, NY

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3304 Waterbury Avenue, Bronx, NY 10465

For more information about senior living options: (866) 208-4318

3.4 from 117 reviews
5 stars
62
4 stars
11
3 stars
1
2 stars
2
1 stars
41

Overall Review of Providence Rest

differentiator 9 reviews mention this

Activities and social life stand out

Residents consistently describe an active schedule with meaningful engagement.

Many reviews highlight resident activities as a daily bright spot, including music, games, shows, and crafts. Several families say their loved ones participate regularly and seem more engaged because of the recreation program. The community also offers planned day trips and scheduled activities, which aligns with the way residents talk about keeping busy throughout the week. A few reviewers also mention spiritual support as part of what makes the days feel better for residents.

common 7 reviews mention this

Therapy progress gets praise

Rehabilitation therapy is repeatedly described as helpful and professional.

Residents and families frequently mention physical therapy as a key part of the experience, with multiple people calling out therapists by name or describing steady progress. Several reviews also reference social services support and coordinated rehab care during stays. A small number of accounts are critical of therapy quality, but the overall pattern is that therapy staff are a strength compared with other day-to-day concerns.

common 18 reviews mention this

Staff compassion shows up

Many residents describe caring, attentive staff who communicate with families.

A large share of reviews say staff treat residents with dignity and work in a kind, professional way. Families mention nurses, aides, and therapy staff responding to questions, updating them when needed, and being receptive to concerns. Some reviews do describe friction or poor communication, but the positive accounts consistently frame staffing interactions as a reason families felt comfortable during stays.

caveat 11 reviews mention this

Understaffing hurts care quality

Residents and families raise concerns about inadequate staffing coverage.

Multiple reviews describe short staffing, including long waits for help and delays after residents ring call bells. Some accounts also describe residents being left unattended or experiencing basic care problems for extended periods. Even reviewers who praise parts of the team often note understaffing as the main barrier to consistent service. This theme is reinforced by residents’ repeated focus on response times and whether staff show up when assistance is requested.

caveat 6 reviews mention this

Food quality is mixed

Dining reviews are split between positive and strongly negative experiences.

Some families say meals are good and that the food service department is a strength. Others report problems like food arriving late, meals served cold, or meals described as unappetizing. The community does offer restaurant-style dining, which lines up with the idea that there is a dining program beyond a basic tray-only setup. Still, residents’ comments suggest the day-to-day dining experience can vary.

caveat 8 reviews mention this

Cleanliness complaints appear repeatedly

Several reviews mention unpleasant cleanliness and odor issues.

A number of reviews describe the building or certain rooms as dirty or having strong odors. Some accounts also connect cleanliness problems with missed attention to personal care, such as soiled linens or delayed hygiene support. A smaller set of reviewers say the facility is clean and well kept, but the negative reviews are direct and recurrent about cleanliness concerns. Overall, cleanliness is a theme where experiences diverge by resident and visit.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • LaGuardia (5 miles away) LaGuardia (5 miles away)
  • John F Kennedy International (14 miles away) John F Kennedy International (14 miles away)
  • Westchester Cty (17 miles away) Westchester Cty (17 miles away)
  • Newark International (21 miles away) Newark International (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of the Bronx, New York offers a variety of amenities and services that cater to senior living needs. With multiple pharmacies located within a short distance, easy access to transportation options such as subway stations and bus routes, and proximity to several hospitals and medical facilities, residents can feel confident in their healthcare options. There are also a range of dining establishments including fast food chains and sit-down restaurants for convenient meal choices. The area boasts several parks for outdoor recreation opportunities and places of worship for spiritual support. Overall, this neighborhood provides a well-rounded environment for seniors looking for convenience, healthcare accessibility, and community engagement.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.6 miles)
  • Queens Crossing (5.3 miles)
  • Rite Aid (5.5 miles)

Theaters

  • AMC Bay Plaza Cinema 13 (2.1 miles)
  • AMC Fresh Meadows 7 (6.9 miles)

Transportation

  • MTA Subway - Parkchester (2.3 miles)
  • MTA Fordham Metro-North Station (4.2 miles)
  • MTA Subway - Fordham Rd (4.5 miles)
  • Pelham Station (5.2 miles)
  • LGA Apron (5.2 miles)
  • Terminal C (5.2 miles)
  • Metro North - Mt Vernon East Train Station (5.2 miles)

Restaurants

  • McDonald's (3.4 miles)
  • Last Stop Bar & Grill (4.8 miles)
  • Taco Bell (5.7 miles)
  • McDonald's (5.8 miles)
  • Burger King (6 miles)
  • Harlem Kebab Grill (7.1 miles)
  • Ikraveit Foods (7.9 miles)

Hospitals

  • St Barnabas Hospital (4 miles)
  • Bronx VA Medical Center (5.1 miles)
  • Montefiore New Rochelle Hospital (5.5 miles)
  • NewYork-Presbyterian Allen Hospital (5.6 miles)
  • Russ Berrie Medical Science Pavilion (6.4 miles)
  • Milstein Hospital Building (6.6 miles)
  • Manhattan Psychiatric Center (6.8 miles)

Cafes

  • Cafe Zeppieri (4.9 miles)
  • Starbucks (5.7 miles)

Parks

  • Allenwood Park (5.7 miles)
  • Inwood Hill Park (5.9 miles)
  • Randall's Island Park (6.2 miles)
  • Flushing Meadows Corona Park (6.4 miles)
  • J. Hood Wright Park (6.5 miles)
  • Riverdale Park (6.5 miles)
  • Manor Park (6.8 miles)

Physicians

  • North Shore Gastroenterology Associates PC (6.2 miles)
  • Morgan Stanley Children's Hospital (6.5 miles)

Places of Worship

  • The Riverdale Minyan (6.3 miles)

Frequently Asked Questions

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