Providence Rest

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Providence Rest

3304 Waterbury Avenue, Bronx, NY 10465

For more information about senior living options: (844) 490-3973

3 from 21 reviews
5 stars
7
4 stars
5
3 stars
0
2 stars
0
1 stars
9

Skilled Nursing Facility

Overall Review

Pros

  • pro Many reviewers noted that the physical appearance of Providence Rest was very clean and well-organized, creating a pleasant environment for residents and visitors alike.
  • pro Several families expressed gratitude for the attentive and knowledgeable nursing staff, who promptly addressed concerns and provided compassionate care to residents.
  • pro Reviewers highlighted the exceptional quality of the physical therapy and occupational therapy staff, praising their dedication and expertise in helping residents with rehabilitation.
  • pro Residents enjoyed opportunities for recreation and participation in various activities, contributing to a positive atmosphere within the facility.
  • pro Some families appreciated the personal touches that allowed residents to make their rooms feel more homey, enhancing their comfort during their stay.
  • pro Positive experiences, such as sharing holiday meals with staff and other families, were mentioned as moments that brought joy during challenging times.

Cons

  • pro The staff at Providence Rest is described as rude, lazy, and incompetent, lacking compassion towards residents.
  • pro Communication with the staff and doctors is deemed horrible, with family members experiencing difficulty in getting updates about their loved ones.
  • pro Residents are reported to be left unattended for long periods, posing fall risks and other safety hazards.
  • pro There are complaints of residents being overmedicated and having poor dietary options, such as being served hot dogs despite dental issues.
  • pro Personal hygiene standards are criticized, with instances of residents being left in soiled sheets for extended periods.
  • pro Administrators are labeled as disrespectful and primarily concerned with profits rather than resident care.
  • pro Many reviewers felt the facility misrepresents its quality through misleading appearances that do not reflect the true conditions within.

Review

The reviews of Providence Rest depict a complicated and polarized picture of the facility, highlighting both commendable care and alarming shortcomings. The experiences of families range from gratitude for the rehabilitation services to outrage over the treatment and living conditions provided to residents, creating a strong divide among individuals who have entrusted their loved ones to this institution.

Many reviewers reflect positively on the physical rehabilitation services at Providence Rest, with several noting that their loved ones received comprehensive care following hospital stays. These positive experiences often include anecdotes about staff members being attentive, friendly, and genuinely caring. For instance, one family shared how their mother received excellent rehab care that helped restore her health and even allowed them to celebrate Thanksgiving together within the facility's walls. Individuals reported seeing group activities happening in common areas where residents engaged in exercises catered to their varying needs, which speaks to an organized approach toward rehabilitation.

Conversely, other reviewers describe starkly negative experiences regarding patient care. Complaints about poor communication are rampant; families express frustration over not receiving timely updates on the status or health of their loved ones. One reviewer recounted discovering that their mother had fallen—an incident that was concealed by staff until days later when necessary medical interventions were almost belatedly addressed. Such accounts raise serious concerns about resident supervision and whether adequate protocols are in place for managing fall risks or notifying families promptly about incidents affecting patient safety.

Another troubling theme is related to nutrition and dining conditions at Providence Rest. Multiple reviews indicate dissatisfaction with mealtime management; some describe meals being served cold or inappropriate foods being offered without consideration for individual dietary needs (for example, serving hot dogs to residents without teeth). Instances where residents were left unattended while eating raise red flags about choking hazards and overall attentiveness of the caregiving staff during crucial times such as mealtimes.

A recurring criticism centers on medication management within Providence Rest. Some caregivers voiced concerns about patients being overmedicated without proper oversight or consultation with family members regarding prescriptions. This aspect is particularly alarming because it highlights potential risks associated with improper medication practices that can significantly affect a resident’s quality of life and health outcomes.

While some relatives found aspects of the facility commendable—such as cleanliness, organization, spacious rooms with beautiful views, and generally professional behavior from certain staff members—the overwhelming sentiment indicates a need for improvement in operational efficiency and compassion among caregivers. Reports describe instances of rude behavior from both administrative personnel and nursing aides, suggesting systemic issues related to staffing levels and quality training programs for employees at all levels.

Ultimately, prospective families considering Providence Rest must weigh these contrasting descriptions carefully. While there are certainly heartfelt testimonials praising the recovery support provided by dedicated therapy staff, they stand alongside concerning narratives emphasizing neglectful practices, inadequate communication channels between staff and families, as well as questionable standards for patient care overall. Families searching for suitable facilities may wish to conduct thorough evaluations based on these mixed reviews before making decisions regarding long-term placements or short-term rehabs at Providence Rest.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (5 miles away) LaGuardia (5 miles away)
  • John F Kennedy International (14 miles away) John F Kennedy International (14 miles away)
  • Westchester Cty (17 miles away) Westchester Cty (17 miles away)
  • Newark International (21 miles away) Newark International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Providence Rest in Bronx, NY is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available to ensure that residents can easily access local amenities and services.

For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared by the staff, and special dietary restrictions can be accommodated. Housekeeping services ensure that residents have a clean and comfortable living environment.

Providence Rest provides a variety of recreational options for residents. There is a fitness room for those who want to stay active, as well as a gaming room and small library for leisure activities. Outdoor spaces, such as gardens, offer opportunities to enjoy fresh air and nature.

The care services at Providence Rest are designed to promote independence and provide assistance when needed. A 24-hour call system ensures that help is always available, while 24-hour supervision provides peace of mind for both residents and their families. Staff are available to assist with activities of daily living, such as bathing and dressing, as well as transfers. Medication management helps ensure that residents receive their prescribed medications correctly.

Residents also benefit from mental wellness programs that promote emotional well-being. Transportation arrangements are made for non-medical needs, such as shopping trips or social outings. In addition, transportation to doctors' appointments is provided.

Providence Rest is conveniently located near cafes, pharmacies, restaurants, theaters, and hospitals for easy access to additional amenities and healthcare facilities.

With its comprehensive range of amenities and care services, Providence Rest offers a supportive and enriching environment where seniors can thrive in the Bronx community.

Nearby Places of Interest

This part of the Bronx, New York offers a variety of amenities and services that cater to senior living needs. With multiple pharmacies located within a short distance, easy access to transportation options such as subway stations and bus routes, and proximity to several hospitals and medical facilities, residents can feel confident in their healthcare options. There are also a range of dining establishments including fast food chains and sit-down restaurants for convenient meal choices. The area boasts several parks for outdoor recreation opportunities and places of worship for spiritual support. Overall, this neighborhood provides a well-rounded environment for seniors looking for convenience, healthcare accessibility, and community engagement.

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.6 miles)
  • Queens Crossing (5.3 miles)
  • Rite Aid (5.5 miles)

Theaters

  • AMC Bay Plaza Cinema 13 (2.1 miles)
  • AMC Fresh Meadows 7 (6.9 miles)

Transportation

  • MTA Subway - Parkchester (2.3 miles)
  • MTA Fordham Metro-North Station (4.2 miles)
  • MTA Subway - Fordham Rd (4.5 miles)
  • Pelham Station (5.2 miles)
  • LGA Apron (5.2 miles)
  • Terminal C (5.2 miles)
  • Metro North - Mt Vernon East Train Station (5.2 miles)

Restaurants

  • McDonald's (3.4 miles)
  • Last Stop Bar & Grill (4.8 miles)
  • Taco Bell (5.7 miles)
  • McDonald's (5.8 miles)
  • Burger King (6 miles)
  • Harlem Kebab Grill (7.1 miles)
  • Ikraveit Foods (7.9 miles)

Hospitals

  • St Barnabas Hospital (4 miles)
  • Bronx VA Medical Center (5.1 miles)
  • Montefiore New Rochelle Hospital (5.5 miles)
  • NewYork-Presbyterian Allen Hospital (5.6 miles)
  • Russ Berrie Medical Science Pavilion (6.4 miles)
  • Milstein Hospital Building (6.6 miles)
  • Manhattan Psychiatric Center (6.8 miles)

Cafes

  • Cafe Zeppieri (4.9 miles)
  • Starbucks (5.7 miles)

Parks

  • Allenwood Park (5.7 miles)
  • Inwood Hill Park (5.9 miles)
  • Randall's Island Park (6.2 miles)
  • Flushing Meadows Corona Park (6.4 miles)
  • J. Hood Wright Park (6.5 miles)
  • Riverdale Park (6.5 miles)
  • Manor Park (6.8 miles)

Physicians

  • North Shore Gastroenterology Associates PC (6.2 miles)
  • Morgan Stanley Children's Hospital (6.5 miles)

Places of Worship

  • The Riverdale Minyan (6.3 miles)

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