Bronxcare Special Care Center
Save1265 Fulton Avenue, Bronx, NY 10456
For more information about senior living options: (844) 490-3973
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Bronx Care medical Offices are the best. The staff is very kind, friendly, empathetic, and always willing to assist. The care at Bronx Care is excellent. The doctors are thorough and explain everything so patients understand. The staff did a great job rejuvenating the patient's mother. First floor renovations are beautiful. This is a wonderful place.
They describe Bronx Care as a horrible place to be, with patients locked down for months. They report verbal mistreatment and intimidation by staff, including a threatening comment by security guards. They say undercover police involvement was terrifying and unexpected. They claim a diagnosis of psychosis was a misjudgment not reflective of their actual mental health. They complain about poor communication, with messages left and calls not returned. They allege extreme understaffing, with too few nurses for many patients. They criticize care conditions, including non-functional air conditioning, minimal therapy time, and atrocious food. They accuse staff of lying to patients and families and treating patients like trash.Bronx Care medical offices evoke a wide spectrum of experiences in the voices of those who have sought help there. On one hand, multiple reviewers praise the facility for warmth, professionalism, and thorough care. They describe staff who are kind, friendly, and empathetic, and they appreciate doctors who explain treatments clearly and take patients' concerns seriously. Some readers note that the first-floor renovations are attractive and that there are moments of excellent care that leave a lasting positive impression. In these accounts, the hospital is seen as a place where patients feel respected and well-treated, with doctors who are attentive and patient-centered.
But alongside these affirmations sits a chorus of sharp, troubling experiences that cast a long shadow over the facility. One reviewer recounts a frightening and distressing sequence after visiting for sleep-related concerns: a nurse suggested psychiatric help, which led to a two-day hold in psychiatric care under conditions described as extremely distressing. Verbal mistreatment and intimidation by staff are cited, including a deeply inappropriate and threatening remark about the reviewer's mother by three security guards. The situation escalated with five undercover police officers involved, leaving the patient feeling traumatized and misjudged, particularly after being diagnosed with psychosis despite no prior history. The emotional, mental, and social toll of what is described as a mislabeling is a central thread in this narrative.
Another large portion of the feedback is overtly critical of communication, staffing, and day-to-day operations. Reviewers complain about a persistent lack of responsiveness: messages left with clerks go unanswered, and there is a general sense that families are not kept in the loop. The frustrations extend to managing chronic conditions, with a diabetic patient describing a sugar reading of 500 and feeling there was little proactive communication about care or prognosis. Across multiple accounts, there is a pervasive sense that the hospital is overwhelmed and under-communicating, with residents and their families left in the dark as to appointments, test results, and discharge plans.
A subset of reviews zeroes in on troubling policies and practices around discharge and family involvement. There are allegations that staff and social workers behave in ways that suggest a financial motive - specifically, that SSI checks could influence decisions about discharges and long-term placement. One reviewer writes bluntly that "they want to take the SSI checks and don't care about anything else," and another calls for investigation into such practices. The fusion of potential financial incentives with patient welfare is described as a deeply troubling dynamic that undermines trust in the care process.
Family experiences contain both sorrow and snippets of praise. There are stories about loved ones receiving care in the Bronx Special Care Unit that end on a more hopeful note, with improvements in the patient's condition and a sense that staff are doing their best under challenging circumstances. Yet these positive moments are often tempered by the sense that communication gaps, inconsistent attention, and administrative hurdles can complicate even the most well-intentioned efforts. One account mentions a mother who was "rejuvenated" by treatment there, while another recounts a prolonged, frustrating absence of updates and documentation when a father was admitted or transferred, including a failure to send essential paperwork to the hospital and concerns about the safety of a transplant patient.
In reviewing environments and day-to-day care, several recurring themes emerge. Under-staffing is highlighted repeatedly, with rough ratios described - two to four nurses for dozens of patients on a floor, a single social worker for multiple floors, and overall staffing that reviewers say falls short of providing consistent, attentive care. The patient experience is further affected by practical frustrations: disagreements about shower days, unsatisfactory meals, and a general sense that therapeutic time is brief - 15 to 20 minutes per patient in some cases - raising questions about the sufficiency of therapy when patients are hospitalized for extended periods. The physical environment is noted in contrast as well: while some parts of the facility and renovations are praised, there are mentions of nonfunctional air conditioning and other conditions that detract from comfort and dignity.
Taken together, these voices depict a facility with notable strengths and undeniable flaws. There are credible testimonials of compassionate clinicians who take time to explain diagnoses and treatments, and there are clear cases where patients and families felt supported and cared for. At the same time, there are serious, specific allegations about mistreatment, misdiagnosis, coercive or traumatic experiences in psychiatric care, severe communication gaps, and systemic pressures that seem to compromise patient welfare. The array of experiences suggests a facility with potential for genuine, patient-centered care but with critical areas - particularly around psychiatric care practices, transparency, staffing, and patient advocacy - that demand urgent attention and reform.
For anyone considering Bronx Care, these experiences underscore the importance of gathering information, asking detailed questions about care plans and involuntary holds, and ensuring there is a clear line of communication with medical and administrative staff. The reviews collectively call for greater consistency in how patients are treated, stronger safeguards against miscommunication and mistreatment, and a renewed commitment to dignity and transparency in every step of the care journey.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (4 miles away) John F Kennedy International (15 miles away) Newark International (17 miles away) Westchester Cty (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bronxcare Special Care Center in Bronx, NY is a premier assisted living community that provides top-notch care services and a wide range of amenities to ensure the comfort and well-being of its residents.
The community offers fully furnished apartments with private bathrooms, allowing residents to have their own space while still receiving the assistance they need. The apartments are equipped with cable or satellite TV and Wi-Fi/high-speed internet, keeping residents connected and entertained.
Bronxcare Special Care Center goes above and beyond to provide a comfortable and enjoyable living environment for its residents. There is a beauty salon on-site where residents can pamper themselves, as well as a fitness room for those who want to stay active. The community also boasts a gaming room, small library, and computer center for recreational activities and educational opportunities.
Residents can enjoy delicious meals in the dining room with restaurant-style dining, accommodating special dietary restrictions if needed. The community also offers assistance with meal preparation and service for those who require it.
The care services provided at Bronxcare Special Care Center are exceptional. With 24-hour supervision and a 24-hour call system, residents can rest assured that help is always available when needed. The dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents take their medications correctly.
In addition to physical well-being, the community focuses on mental wellness through its mental wellness program. Residents can participate in planned daily activities, resident-run activities, fitness programs, and scheduled day trips to keep them engaged and stimulated.
Bronxcare Special Care Center prides itself on its convenient location. There are cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals all located nearby for easy access to various services.
With its array of amenities and outstanding care services, Bronxcare Special Care Center is an ideal assisted living community for individuals seeking a comfortable and supportive environment in Bronx, NY.
Bronxcare Special Care Center is located at 1265 Fulton Avenue, Bronx, NY 10456 in Bronx County, New York
Bronxcare Special Care Center on seniors.fyi includes 7 photos including images showing urban, architecture, healthcare, building, office, exterior, and more.
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