Concourse Rehabilitation And Nursing Center
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1072 Grand Concourse, Bronx, NY 10456
For more information about senior living options: (844) 490-3973
The visiting process at Concourse Rehabilitation and Nursing Center is described as smooth and user-friendly due to the use of facial recognition devices after initial registration. The facility is noted for its cleanliness, appealing interior, and comfortable atmosphere, contributing to the comfort of residents. Staff members at the front desk are identified as helpful and pleasant in their interactions with family members. During the COVID-19 pandemic, the implementation of FaceTime visits allowed out-of-state family members to connect with their loved ones, enhancing their overall experience and providing peace of mind regarding care. The dining area is maintained neatly, and festive decorations during Christmas create a warm environment for residents. Overall, staff members have been described as professional and patient during interactions with families, particularly in facilitating virtual visits.
The staff appeared annoyed when approached with simple requests, indicating a lack of time and resources to accommodate families. The rooms where the residents live are in terrible need of reconstruction, leading to disappointment for family members. There were instances of poor personal hygiene, such as dirty nails and stained clothes, which raised concerns about the level of care provided. The facility did not take responsibility for lost hearing aids and did not offer solutions to improve communication with hard-of-hearing patients. Patients frequently fell and there was a lack of proper monitoring or immediate response from staff after incidents occurred. It was difficult to get accurate information from staff over the phone, contributing to frustrations among family members. The overall atmosphere of the facility was not very pleasant physically, with many areas lacking aesthetic appeal. Families felt that their loved ones' individual needs were not prioritized during care due to staff shortages, especially on weekends. Some residents were observed sitting idly without entertainment or stimulation, suggesting a lack of engaging activities provided by the facility. There was a general perception that the facility's primary concern was financially driven rather than focused on patient care and comfort.Concourse Rehabilitation and Nursing Center: A Mixed Experience
Concourse Rehabilitation and Nursing Center has garnered a range of responses from families regarding the care and environment provided to their loved ones. On one hand, some families have highlighted innovations in the visiting process, such as the use of facial recognition technology that streamlines entry into the facility after initial registration. This system allows relatives to visit at their convenience, adding a layer of comfort to an often stressful situation. The facility is described as clean and aesthetically appealing, which contributes positively to its overall atmosphere. Family members have noted that their relatives appear comfortable in this space, suggesting that Concourse may prioritize cleanliness and physical ambiance.
However, several reviews have pointed out significant challenges related to staff availability and responsiveness. Many visitors reported feeling as though staff members were overwhelmed or reluctant to meet simple requests for personal items like hair combs. Despite understanding that staff may be overworked—particularly on weekends when staffing levels drop—family members found themselves feeling neglected or dismissed when they sought assistance. While some praised the friendliness of front desk personnel and acknowledged that expectations from family members can sometimes be unrealistic, there is a pervasive sentiment that individual needs are often secondary to operational demands within the facility.
The living conditions for residents at Concourse Rehabilitation have also come under criticism. Reviews mention issues with room sizes being small and lacking basic amenities such as televisions or radios. Residents often spend time sitting idle in their rooms or hallways without engaging activities or entertainment available to them. Although family members regaled stories of seasonal decorations in shared spaces like dining areas, many expressed discomfort about the overall environment feeling uninviting or inadequate for promoting social interaction among residents.
A deeper concern arose regarding patient care quality—a vital aspect families must consider when placing loved ones into rehabilitation facilities. Specific accounts include unkempt appearances, such as stained clothing and inadequate grooming practices like dirty nails—issues that should not arise in a well-managed nursing home environment. Families expressed frustration over how these basic standards were not consistently met during their visits, leading them to question how much attention each resident receives from staff tasked with providing regular care.
Moreover, alarming reports surfaced surrounding patient safety incidents like falls occurring within the facility—a serious matter for any caregiver considering placement here. One account details a resident who fell from an unsecured chair while under observation by staff who failed to attend promptly, raising red flags about whether proper precautions are taken for fall-risk patients. Such instances underscore an urgent need for improved communication between families and caregivers regarding ongoing health concerns of residents.
On a more positive note amid these concerns was feedback related to technological adaptations made during the COVID-19 pandemic—the introduction of FaceTime sessions allowed family members who live far away an essential connection with their loved ones despite visitation restrictions. Such measures provided reassurance during challenging times while highlighting moments of joy during crucial familial events like birthdays.
In conclusion, experiences at Concourse Rehabilitation and Nursing Center present a complex picture marked by both commendable efforts toward cleanliness and innovative visitor engagement alongside grave concerns regarding patient safety and care quality. Families contemplating this center for loved ones might find it beneficial to weigh both sides thoughtfully: while there are certainly aspects worthy of praise—such as streamlined electronic systems for visitation—and supportive interactions with some staff members; there remain critical issues concerning overall staffing challenges, room conditions, personal care standards, safety protocols concerning falls evidence necessitating immediate attention by management before relying solely on its reputation or thoughtful exterior presentation in making placement choices.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (4 miles away) John F Kennedy International (15 miles away) Newark International (16 miles away) Westchester Cty (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Concourse Rehabilitation And Nursing Center is an assisted living community located in the Bronx, New York. This facility offers a wide range of amenities to ensure that residents have a comfortable and enjoyable living experience.
The community features a beauty salon where residents can get pampered and look their best. Cable or satellite TV is available in each resident's room for entertainment purposes. Community operated transportation is provided to assist residents with their mobility needs, whether it be for running errands or attending social outings.
For those who enjoy technology, there is a computer center equipped with internet access. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by professional chefs. The fitness room allows residents to engage in physical activities and maintain their health and well-being.
Each room within this assisted living community comes fully furnished, allowing residents to move in without the hassle of bringing their own furniture. A gaming room provides entertainment options for those who enjoy playing games with friends or other residents. A beautiful garden and outdoor space are available for residents to relax and enjoy nature.
Housekeeping services are provided to ensure that the living environment remains clean and tidy at all times. Each resident has a private bathroom for convenience and privacy. In addition, there is a small library on-site for those who love reading.
Concourse Rehabilitation And Nursing Center also offers various care services to meet the individual needs of its residents. This includes 24-hour call system, supervision, assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their required medications on time.
The community places importance on mental wellness and offers a mental wellness program to support the emotional well-being of its residents. Special dietary restrictions can be accommodated, including diabetes diets and other dietary restrictions as needed.
Transportation arrangements can be made for non-medical purposes as well as scheduled doctor's appointments. A wellness center is available on-site for any healthcare needs residents may have.
Wi-Fi and high-speed internet access are provided throughout the community for residents to stay connected with their loved ones.
In terms of dining, this assisted living community caters to special dietary restrictions to ensure that each resident's nutritional needs are met.
Various activities are offered at Concourse Rehabilitation And Nursing Center to keep residents engaged and active. Concierge services are available for assistance with any requests or reservations. Fitness programs and scheduled daily activities are designed to promote physical fitness and socialization. Planned day trips and resident-run activities allow residents to explore the surrounding areas and enjoy new experiences.
Concourse Rehabilitation And Nursing Center is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, making it easy for residents to access essential amenities within the neighborhood.
Overall, this assisted living community provides a comfortable and well-rounded living experience with its range of amenities, care services, dining options, and opportunities for engagement and exploration within the local community.
This part of the Bronx, New York, offers a diverse range of amenities that may cater to seniors looking for a vibrant and convenient living environment. There are several hospitals and medical facilities in close proximity, providing easy access to healthcare services. Additionally, there are numerous transportation options nearby, including subway stations, making it easy to travel around the city. For leisure and recreation, there are parks within a short distance where one can enjoy outdoor activities. A variety of restaurants and cafes offer dining options for different tastes, while pharmacies ensure easy access to medications. Places of worship provide spiritual support, and theaters offer entertainment options for cultural enrichment. Overall, this area provides a well-rounded community with plenty of resources and conveniences for seniors looking to settle in the Bronx.
Concourse Rehabilitation And Nursing Center is located at 1072 Grand Concourse, Bronx, NY 10456 in Bronx County, New York
Concourse Rehabilitation And Nursing Center on seniors.fyi includes 11 photos including images showing wheelchair, assistance, healthcare, outdoors, caregiver, dining, bingo, cooking, and more.
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Interior
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