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3.4 from 120 reviews
5 stars
68
4 stars
3
3 stars
3
2 stars
3
1 stars
43
Overall Review of Triboro Center Assisted Living Program
common2 reviews mention this
Amputee program gets praise
Residents mention a dedicated program for amputee rehabilitation.
Some residents describe a special amputee-focused program as part of rehab, including help tailored to their amputation. Those same reviews also connect the program to staff support during physical recovery.
caveat7 reviews mention this
Phone access is a common complaint
Several residents and families say calls go unanswered for long stretches.
Multiple reviews complain that it is very hard to reach the facility by phone and that messages donât get returned. A few reviewers describe waiting days without a live response, even when they were trying to get updates or follow up on care needs. These reports also extend to concerns about not hearing back from social work or other departments.
caveat6 reviews mention this
Care response feels inconsistent
Some families report delays in care and getting help when needed.
Several negative reviews describe situations where residents werenât receiving assistance on schedule, including delays related to therapy, meals, or requested help. A few reviewers also mention difficulty getting clinicians to address urgent concerns, like pain medication requests or follow-ups on medical issues. These experiences stand in contrast to the better outcomes described in other reviews.
common7 reviews mention this
Rehab and therapy are repeatedly praised
Rehab and physical therapy are frequently described as supportive and effective.
A number of reviews highlight rehab as a standout part of the experience, with residents and families describing improvement and positive therapy support. Several reviews specifically call out physical therapy and rehabilitation as helping loved ones regain function. In these accounts, staff in rehab are described as attentive and understanding throughout the recovery process.
caveat9 reviews mention this
Facility cleanliness is mixed
Cleanliness reviews are split between praise and serious complaints.
Some reviews say the facility is clean and well-maintained, including remarks about housekeeping and an overall professional feel. Other reviews, however, describe the environment as dirty or poorly maintained, with complaints that include odors and pests. A few negative accounts also tie cleanliness concerns to worries about daily care quality.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
70 resident community capacity
Types of Care
Assisted Living
Respite Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
LaGuardia (4 miles away)
John F Kennedy International (15 miles away)
Newark International (17 miles away)
Westchester Cty (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Russ Berrie Medical Science Pavilion (1.6 miles)
Milstein Hospital Building (1.8 miles)
St Barnabas Hospital (1.8 miles)
Bronx VA Medical Center (2.5 miles)
NewYork-Presbyterian Allen Hospital (2.9 miles)
Manhattan Psychiatric Center (3.1 miles)
Metropolitan Hospital Center (3.7 miles)
Transportation
MTA Subway - 168th St (1.6 miles)
MTA Subway - 181st St (2 miles)
MTA Subway - Dyckman St (2.2 miles)
MTA Subway - 190th St (2.2 miles)
MTA Subway - Fordham Rd (2.2 miles)
MTA Subway - 125th St (2.3 miles)
Harlemâ125th Street (2.3 miles)
Physicians
Morgan Stanley Children's Hospital (1.7 miles)
Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (4.8 miles)
David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (4.9 miles)
Memorial Sloan Kettering Cancer Center (5.2 miles)
Triboro Center Assisted Living Program on seniors.fyi includes 12 photos including images showing interior, decor, dining, architecture, artwork, urban, exterior, bedroom, and more.
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The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
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