Triboro Center Assisted Living Program
Save1160 Teller Avenue, Bronx, NY 10456
For more information about senior living options: (844) 490-3973
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Triboro Center for Rehabilitation and Nursing presents itself in the stories of residents and families as a place of strong personalities, dedicated caregivers, and a therapy-focused program, but with a wide range of experiences that residents and loved ones have lived through. Several reviewers arrived with optimism and found bright spots in the staff's warmth, the rehabilitation program, and the sense that some team members go the extra mile to keep people active and hopeful. One resident credits a staff member, Mrs. Cortez, with keeping them motivated and engaged, while others note that CNAs are generally good and that the activity offerings help occupants stay involved. A first-time visitor who returned for a second stay emphasizes the staff's responsiveness and the overall positivity of the environment.
Positive impressions frequently center on specific staff members who left lasting impressions. A number of reviewers singled out ambassadors and clinicians who helped navigate rehab and daily care. Minelli is repeatedly mentioned as an exceptionally welcoming presence and a trusted point of contact who assists with problems and helps them fade away. In addition, praise is given to the rehab team as friendly and understanding, with mentions of nurses like Ms. Mohammed on the fifth floor and the social work team. Camila, described as a social worker, is praised for being helpful, and Sherene Davis is highlighted by a family member as an outstanding social worker - knowledgeable, empathetic, patient, and consistently available. A few residents also note the amputee program as a meaningful example of Triboro's commitment to specific recovery paths.
Several reviews extend the praise to the broader staff, including doctors, nurses, and therapists, and even to the facility's operations. The care teams are repeatedly credited with professionalism, and the rehabilitation department is described as high-quality, with therapy that makes a real difference in recovery. Family members appreciate the respect and dignity shown to residents, and some emphasize the compassionate treatment as a distinguishing factor in their positive experiences. A reviewer even lauds the center's leadership and administration for cultivating an environment that feels welcoming and supportive for residents and families alike, with the added convenience of ample parking for visitors.
Yet, alongside these favorable accounts, there are stern, troubling criticisms that describe a very different reality for some residents and their families. A number of reviews express deep concern about medical oversight, noting the absence or delayed involvement of doctors, poor communication about medications, and serious worries about the health and safety of loved ones. One family describes a two-week period without a doctor, ongoing questions about medications that were being administered without proper justification, and a sense that their dialysis-requiring loved one was not receiving the needed attention. Allegations include filthy conditions, outdated facilities, and a perception of inattentiveness by staff when asked to address urgent medical concerns. In a particularly alarming account, a care recipient felt imprisoned, unable to leave or receive air breaks, and ultimately described the environment as unsafe enough to involve emergency services.
Other reviewers recount distressing episodes around care, cleanliness, and nutrition. There are reports of inconsistent meal service and delays in obtaining help when a resident needed food or assistance, as well as concerns about the staff's responsiveness to basic requests. A family member of a patient who needed knee surgery after a fall described repeated lapses in communication and care that contributed to a deteriorating experience, including concerns about how quickly problems were escalated to physicians and the overall pace of service. Some accounts mention patient deaths, with fears that the level of oversight and quality control did not meet expectations or standards.
There are also stories that mix positivity and risk, underscoring that Triboro is a place where individual experiences can diverge dramatically. One review highlights a positive experience with an escort team and the overall care environment, while another describes a separate incident in which a relative's valuables allegedly disappeared, medications or room issues were not fully explained, and living conditions such as inadequate air conditioning in a hot room raised serious concerns. The range of experiences - some residents feeling well cared for and others feeling neglected or unsafe - creates a complex portrait of the center as a facility with notable strengths in rehabilitation and compassionate staff, but with significant, reportable gaps in medical oversight, cleanliness, and overall patient safety that demand attention.
In sum, Triboro Center for Rehabilitation and Nursing emerges as a site of both promise and peril. The facility's strongest stories center on dedicated staff, effective rehab programming, compassionate social work, and a culture of dignity and respect for residents. These elements are repeatedly celebrated by families who feel their loved ones are in capable hands and who point to specific individuals who go above and beyond. At the same time, a number of accounts raise serious alarms about doctor access, timely medical interventions, cleanliness, meal delivery, and general safety. Taken together, the narratives suggest a facility with clear strengths in therapy and supportive staff, but one that also requires ongoing oversight, accountability, and systemic improvements to ensure consistent, high-quality care for every resident.
Triboro Center Assisted Living Program in Bronx, NY is a vibrant and well-equipped assisted living community that offers a range of care services to meet the unique needs of its residents. With a focus on providing both respite care and skilled nursing facility services, Triboro Center ensures that residents receive the appropriate level of care and support.
The community boasts various amenities that promote comfort and convenience. Residents have access to a beauty salon where they can indulge in grooming and pampering sessions. Additionally, cable or satellite TV is available for entertainment purposes. Community-operated transportation helps residents travel within and outside the community effortlessly. For those who wish to stay connected digitally, there is a computer center with high-speed internet access for their use.
Triboro Center takes pride in providing excellent dining options to its residents. With restaurant-style dining, residents can enjoy delicious meals prepared by the skilled culinary team. Special dietary restrictions are accommodated to ensure each resident's individual needs are met.
Engaging activities are an integral part of life at Triboro Center. A wellness center offers fitness programs to help residents maintain their physical health. Planned day trips and resident-run activities provide opportunities for socialization and exploration. Scheduled daily activities offer a variety of options for recreation and enrichment.
The location of Triboro Center presents numerous conveniences for its residents. Cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals are all within close proximity to enhance accessibility and cater to different needs.
With 24-hour call systems and supervision, assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed. Medication management ensures residents receive their prescribed medications accurately and on time. The mental wellness program at Triboro Center focuses on promoting emotional well-being.
Overall, Triboro Center Assisted Living Program provides an inviting environment with top-notch care services designed to enhance the quality of life for its residents.
Triboro Center Assisted Living Program is located at 1160 Teller Avenue, Bronx, NY 10456 in Bronx County, New York
Triboro Center Assisted Living Program on seniors.fyi includes 12 photos including images showing interior, decor, dining, urban, architecture, artwork, building, exterior, and more.
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