Avon Nursing Home
Save215 Clinton Street, Avon, NY 14414
For more information about senior living options: (844) 490-3973
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The staff are friendly. The reviewer encourages patience and fair treatment of the business.
The staff are unprofessional. A staff member hung up on the caller without saying a word. The transfer to a social worker resulted in voicemail rather than assistance. The Brightonian is described as a dump. The Avon nursing home is described as a dump. Hulbert-owned facilities are claimed to be incapable of taking care of patients and have worse customer service. There are persistent issues with a $40 Cashapp payment, with calls received since 5am.There is a troubling thread running through a recent experience at the facilities tied to Hulbert ownership, painting a picture of unprofessionalism that left a bad impression from the start. The caller's attempt to speak with a social worker turned into a frustrating exchange where the situation was mishandled right in plain sight. Instead of placing the call on hold to verify how to connect, the conversation with the staff devolved to being conducted on the floor, visible and audible to anyone nearby. The end result was abrupt and unsatisfactory: the line was hung up without any closure or explanation, leaving the caller feeling dismissed and unsettled.
A key point of contention centers on the absence of a specific social worker, Tessa, who apparently isn't present on Fridays. The reviewer describes this as unbelievable and notes that the lack of availability only compounds the frustration. The impression given is that scheduling gaps and inconsistent staffing contribute significantly to poor customer service, making it hard for families and patients to get the help they need when they need it.
Taken together, the experiences form a broader negative narrative about both the Brightonian and Avon nursing homes. The reviewer explicitly labels the Brightonian as a dump and extends the judgment to Avon as well, suggesting a systemic issue with how Hulbert's properties are managed. The claim goes beyond isolated incidents, conveying a sense that patient care standards are lacking and that customer service is not up to par. The language used reflects a deep disappointment in the overall level of care and responsiveness associated with these facilities.
In another thread of concern, the reviewer mentions a $40 Cashapp payment attempt connected to the nursing home. The front desk reportedly told them they've been receiving calls about this issue since around 5 a.m., adding another layer of confusion and worry. It hints at potential payment vulnerabilities or scams, and the reviewer urges patience and restraint, emphasizing that bad ratings might not reflect the underlying issue and could unfairly tarnish a business that may be dealing with external circumstances.
Despite the broader criticisms, the reviewer acknowledges a redeeming note: staff members are friendly. This contrast between courteous individuals on the ground and the overarching problems with management, communication, and consistency creates a mixed portrait. It suggests that while frontline workers can be kind and professional in their demeanor, systemic issues - availability, follow-through, and the handling of inquiries - drag the overall experience down.
The overall impression is that significant improvements are needed in internal communication and accountability. The episodes described - an on-the-floor discussion during a supposed call, a missing social worker on Fridays, and the abrupt cut-off of contact - point to gaps in how the facilities manage inquiries, coordinate with families, and ensure reliable staffing. The mention of ownership under Hulbert implies a perception that these problems are tied to broader organizational practices rather than isolated missteps by individual staff members.
In the end, the reviewer tempers their criticism with a note of patience, acknowledging that a single bad rating might not fully reflect the situation and that the business could be dealing with factors beyond its control. The sentiment is cautionary rather than celebratory: there is clear dissatisfaction with the current state of care and customer service, but a willingness to see improvements if communication becomes more consistent, staff are reliably available, and the handling of inquiries is more respectful and professional. The friendly demeanor of some staff remains a bright spot, a reminder of what could be achieved if systemic issues are addressed.
40 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avon Nursing Home in Avon, NY is a welcoming assisted living community that provides a comfortable and supportive environment for its residents. The community offers a range of amenities to ensure the well-being and convenience of its residents. Each resident can enjoy cable or satellite TV in their fully furnished living space, and there is also a small library for those who enjoy reading. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with family and friends.
The dining options at Avon Nursing Home are exceptional, with restaurant-style dining provided to give residents an enjoyable mealtime experience. Special dietary restrictions are taken into consideration, ensuring that all residents receive meals tailored to their needs. Additionally, meal preparation and service are provided, taking away the hassle of cooking for residents who may need assistance.
The care services offered at Avon Nursing Home are comprehensive and personalized. With 24-hour supervision, residents can feel safe and secure knowing that trained staff members are always available. Assistance with daily activities such as bathing, dressing, and transfers is provided to ensure that residents can maintain their independence while receiving the support they need. Medication management is also available to help residents stay on top of their medication regimens.
Avon Nursing Home understands the importance of mental wellness and provides a mental wellness program for its residents. This program aims to promote emotional well-being through various activities and therapies.
Residents at Avon Nursing Home can also take advantage of the numerous nearby amenities. With several pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity to the community, accessing healthcare services or enjoying recreational activities is easy.
Overall, Avon Nursing Home offers a warm and inviting atmosphere where seniors can thrive while receiving excellent care and enjoying a range of amenities.
Avon Nursing Home is located at 215 Clinton Street, Avon, NY 14414 in Monroe County, New York
Avon Nursing Home on seniors.fyi includes 5 photos including images showing interior, salon, bedroom, decor, painting, windows, natural light, healthcare, and more.
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