Auburn Rehabilitation & Nursing Center

Pros

• The staff was kind and friendly, ensuring that residents were well taken care of during visits.
• The rehabilitation services helped a resident return home quickly and efficiently.
• Residents enjoy participating in various activities offered at the facility.
• Family members appreciate the nice updates to rooms and overall facility improvements.
• Overall, some families are happy with the care provided, especially noting the caring nature of aides and nurses.

Cons

• The mother developed multiple bedsores within two weeks of arriving due to improper treatment.
• She fell out of bed and suffered a fracture shortly after admission.
• The dressing for the bedsore was not changed for over 2 1/2 days despite it being ordered to be changed twice a day.
• The wheelchair provided to her was unsafe, with a broken cable that took three days for staff to address after being reported.
• When family members arrived for dinner, the mother was still in bed and could not be taken to the dining room due to staff's lack of time.
• The mother's food intake was inadequate, as she only consumed minimal amounts while family members had to bring additional nourishment for her.
• There is a concern that without family advocacy, the resident's health will decline further due to lack of attention and care from staff.

Review

The quality of care in senior living facilities often evokes a myriad of responses, as highlighted by a series of reviews from family members of residents at one particular facility. While some families report positive experiences, indicating that their loved ones received attentive care and were treated with kindness, others have expressed serious concerns about the adequacy of the services provided. What emerges is a complex narrative that underscores the variability in patient care within such establishments.

Several reviewers shared favorable impressions and anecdotal accounts of well-received treatment for their family members. One reviewer recounted how their father was met with warmth and understanding by staff members, who not only ensured that all inquiries were addressed promptly but also facilitated visits at any time. This accessibility allowed family members to maintain a close connection with their loved one during what can often be a difficult transition into assisted living. The reviewer further noted that rehabilitation services effectively helped their loved one return home quickly, suggesting a functioning system focused on recovery and wellbeing. This experience was echoed by another individual whose mother resides at the facility; they reported that she enjoys her time there, appreciates her pleasant room, and actively participates in available activities. Their sister confirmed that the aides and nurses exhibit genuine care for residents, painting an overall picture of a supportive community.

However, this positive portrayal is starkly contrasted by distressing accounts from other families who felt compelled to sound the alarm regarding serious issues within the same facility. A particularly harrowing review described a mother suffering from severe bedsores shortly after her admission—a situation exacerbated by improper or delayed treatment protocols. Within just two weeks in residence, her condition deteriorated to such an extent that multiple sores formed due to negligence in wound care management. Furthermore, this same resident experienced a significant fall resulting in a fracture; such incidents raise critical questions about safety protocols and regular monitoring practices.

Communication appears to be another area where expectations fell short for some families. One family member relayed an alarming experience arriving for dinner only to find their loved one still in bed hours later—simply due to staff claiming they didn’t have time to assist her to the dining room. This lack of attention during mealtime suggests systemic shortcomings that could lead vulnerable residents into isolation or neglect when it comes to essential daily experiences like nutrition. Despite staff assurances regarding food intake prior to this visit—which turned out misleading—the resident’s drastic weight loss indicated potentially severe dietary deficiencies likely resulting from insufficient meal management.

Moreover, there are indications that necessary equipment maintenance might have been overlooked; concerns about unsafe wheelchairs went unaddressed despite multiple alerts from family members over several days. Such lapses not only jeopardize resident safety but also contribute to feelings of frustration among families who feel they must continually advocate for their loved ones’ needs in order for them to receive adequate care—perhaps highlighting inadequacies within staffing ratios or training protocols.

In conclusion, while some families express satisfaction with certain aspects of the facility's operations—including social engagement opportunities and caring interactions—there remains substantial discontent amongst others who cite serious health risks due to negligence or inadequate monitoring. The juxtaposition between these conflicting experiences signifies an urgent need for enhanced oversight and consistent standards across all levels of care provided within assisted living environments. The collective feedback serves as both commendation and caution: caregivers should aspire toward fostering more reliable systems while ensuring every resident receives dignified attention tailored towards their unique health needs.

Pharmacies

• Top's Markets (0.6 miles)
• Wegmans (1.5 miles)
• Kinney Drugs (1.6 miles)
• Wegmans Food Pharmacy (1.7 miles)
• Rite Aid (2.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (7.8 miles)

Restaurants

• Gaetano's Pizzeria (0.7 miles)
• Auburn Diner (0.8 miles)
• Hollywood Restaurant (1.4 miles)
• Balloons Restaurant & Catering (1.4 miles)
• Prison City Pub & Brewery (1.4 miles)
• Domino's Pizza (1.5 miles)
• Curley's Restaurant (1.5 miles)

Physicians

• Auburn Internal Medicine & Pediatrics (0.8 miles)
• Auburn Eye Care (0.8 miles)
• Associated Medical Professionals (1.1 miles)
• Cayuga Health Network (1.1 miles)
• Auburn Pediatrics (1.4 miles)
• Paciorek Facial Plastic Surgery & ENT (1.6 miles)
• Diagnostic Imaging Center-Crouse Radiology Associates (1.6 miles)

Hospitals

• Fingerlakes Health Center (1.1 miles)
• Auburn Community Hospital (2.1 miles)

Places of Worship

• United Church of Auburn (1.3 miles)
• First Love Fellowship (1.5 miles)
• Church of the Holy Family (1.7 miles)
• Skaneatles Religious Society (1.9 miles)
• Auburn Church of the Nazarene (3.5 miles)

Cafes

• Cafe 108 (1.4 miles)
• Crow City Roasters (1.6 miles)
• Gretchen’s (1.7 miles)
• Starbucks (2.6 miles)
• Panera Bread (3.5 miles)
• Bailiwick Market & Cafe (9.7 miles)
• Cafe XIX (10.8 miles)

Parks

• The Great Race (2.1 miles)
• Emerson Park (2.2 miles)
• Hoopes Park (2.3 miles)
• Harris Park (7.6 miles)
• Shotwell Memorial Park (7.8 miles)
• Thayer Park (8.1 miles)
• Cayuga Lake State Park (8.7 miles)

Transportation

• Skaneateles Aero Drome (6B9) (7 miles)