White Sands Healthcare

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White Sands Healthcare

5715 North Lovington Highway, Hobbs, NM 88240

For more information about senior living options: (844) 490-3973

4.3 from 87 reviews
5 stars
68
4 stars
5
3 stars
1
2 stars
2
1 stars
11

Skilled Nursing Facility

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    Overall Review of White Sands Healthcare

    Pros

    • pro The facility is described as wonderful and top-notch with staff who provide the best care for residents.
    • pro The staff are attentive, kind, and ensure residents are clean, comfortable, and well cared for.
    • pro White Sands Healthcare is awesome, with nice, helpful staff and a noticeably better atmosphere than other rehabs.
    • pro The staff are helpful, courteous, and timely, delivering the best possible care for residents.
    • pro It's a really amazing place with great care and a dedicated, hardworking team.
    • pro The activities program is highly valued, with Ruby described as an angel who provides engaging activities.
    • pro The administration and leadership are praised for running professional teams that truly care for residents.
    • pro The facility is well-maintained and clean, with quick maintenance responses.
    • pro Families feel the care is compassionate and safe, with some describing the impact as life-saving and noting it feels like home.

    Cons

    • pro The reviewer notes that security is inadequate, with door codes and cameras only in the halls, not in the rooms.
    • pro The reviewer reports the grandmother's money went missing and that the aide involved was harassed and fired without proof.
    • pro The reviewer describes rude staff and bullying by staff and administrative personnel.
    • pro The reviewer calls the facility the worst care facility ever and would not recommend it to anyone.
    • pro The reviewer cites unclear visiting policies and difficulty obtaining updates on patient progress.
    • pro The reviewer mentions there is no TV in the room for the patient to enjoy.
    • pro The reviewer suggests that some night nurses are capable and should run the place instead of the current leadership.
    • pro The reviewer states that after heart surgery, the facility delivered worse care, calling it the worst care facility ever.

    Review

    White Sands comes up repeatedly in these reviews as a place that families trust with their most precious loved ones. The overarching impression is one of warmth, competence, and a caring environment where residents are treated with dignity. Several families describe the facility as a top-notch setting where staff go above and beyond to ensure their relatives are clean, comfortable, and well attended to. One reviewer even notes that the care provided to their uncle, Chrys, was "the best," reflecting a common sentiment that the staff truly makes a positive difference day after day.

    A close focus on the people who make the difference shows an emphasis on compassion and teamwork. Reviewers consistently praise the staff as attentive, kind, courteous, and timely in their responsibilities. The same sentiment hands across a wide swath of the facility - from nurses and CNAs to housekeeping and maintenance - who are described as working as a cohesive team to deliver high-quality care. Several accounts highlight hospice and nursing care as outstanding, with caregivers who take it personally to comfort and support residents and their families. In particular, names like Brooke Jeters and Diana are singled out for their ongoing, meaningful involvement with patients, while Sandra C. is recognized for help with discharge planning. The administrator Dusty and the overall leadership are often mentioned in the same breath with praise for creating a positive, professional environment at Desert Springs, underscoring a sense that strong, attentive leadership translates into better daily care.

    Engagement and activity are also a central theme. Families repeatedly note that White Sands encourages residents to stay engaged through a wide range of activities, with Ruby - the activities coordinator - being described as an absolute angel who organizes meaningful programs and outings. These features matter deeply to families who want their loved ones to stay connected to life beyond the walls of the facility. The sentiment is that such programs help keep residents happy, stimulated, and part of a community, contributing to the sense that the home is a welcoming, lively place rather than a sterile institution.

    People frequently describe the physical environment as clean, well-maintained, and safe, with the understanding that it is an older facility. Reviewers acknowledge minor mechanical issues, like a faucet that was running and a small plumbing problem that was promptly addressed, but they credit maintenance teams for rapid responses and reliable upkeep. Cleanliness and comfort are recurring notes, and although some visits highlight the occasional need for more clarity around visitor policies and updates on patient progress (especially during holiday periods), the general tone remains one of reassurance: loved ones are in a safe, supportive setting where staff values are evident in day-to-day care.

    The reviews also reveal narrower areas where families would like improvement. A few reviewers mention that visiting policies and updates could be clearer, and that communication around patient progress can feel hectic during holidays. There are also comments about room dynamics, with the occasional request to limit guests in small shared rooms, and a desire for more consistent access to in-room entertainment (some residents express that a TV would be appreciated). A more troubling note comes from one reviewer who recounts dissatisfaction with staffing practices at another facility, describing concerns about mismanagement, money missing, and harassment of staff; the incident is presented as a contrast to the experience at White Sands and a reminder of the importance families place on accountability and consistent, respectful care. Taken together, these comments illustrate a pattern of overall satisfaction tempered by practical desires for clearer communication and more predictable routines.

    Among the most telling testimonials are those from families whose loved ones have lived at White Sands for years. One reviewer, whose mother has dementia, describes the staff as making an immense, positive difference in daily life, with the care team taking her mom's needs seriously and creating a secure environment for long-term residents. In another vivid note, a reviewer speaking about Desert Springs specifically praises Dusty as a top-tier administrator and Ruby as a beloved activities coordinator, conveying a strong sense of trust in the leadership and floor-level staff who deliver consistent, compassionate care. Conversely, there is a poignant reflection from a family member who ultimately chose to move a loved one out after a troubling experience they attributed to staffing decisions and a lack of clear accountability. Even in that context, the review ends with a sense of resolve and a belief that White Sands stands out as a preferred option in the local landscape, with families noting that their relatives respond better to the attentive care and warmer atmosphere found there.

    Overall, the collection of reviews paints White Sands as a facility where compassion, competence, and community come together to create a genuinely supportive home for residents. The staff are repeatedly described as going the extra mile - whether through daily caregiving, detailed discharge planning, or engaging activities designed to keep residents engaged and connected. While no place is perfect, these accounts converge on a clear message: White Sands is valued by families for the quality of care, the kindness of its people, and the sense that their loved ones are treated with respect and humanity every day. For many, it represents not just a place to stay but a home where caregivers, administrators, and activity staff work as a united team to honor the lives and dignity of those in their care.

    Features

    Housing

    • 118 resident community capacity 118 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Lea County Regional (5 miles away) Lea County Regional (5 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    White Sands Healthcare is an assisted living community located in Hobbs, NM. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.

    For our residents' convenience, we provide a beauty salon where they can get pampered and feel their best. We offer cable or satellite TV in each room for entertainment purposes. Our community operated transportation makes it easy for residents to get around and run errands.

    We have a computer center where residents can access technology and stay connected with their loved ones. Our dining room offers restaurant-style dining with delicious meals prepared by our experienced chefs. Residents can also enjoy the option of having their own kitchenette in their living space.

    Ensuring the physical well-being of our residents is important to us, which is why we offer a fitness room and outdoor space for them to stay active and enjoy the fresh air. The gaming room provides opportunities for fun activities and socialization, while the small library offers opportunities for relaxation and quiet reading.

    Our dedicated staff provide housekeeping services to keep each resident's living space clean and comfortable. Move-in coordination is available to assist new residents in settling into their new home seamlessly. Private bathrooms are provided for added convenience and privacy.

    At White Sands Healthcare, we prioritize the overall wellness of our residents by offering a mental wellness program, as well as diabetes diet options and assistance with special dietary restrictions. Medication management ensures that all medications are taken on time and correctly.

    For transportation needs, we offer non-medical transportation arrangements as well as transportation to doctors' appointments when necessary. Our wellness center provides 24-hour call system and supervision for any emergencies or assistance needed.

    In terms of nearby amenities, there are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, hospitals all conveniently located near our community.

    With concierge services available along with fitness programs, planned day trips, resident-run activities, and scheduled daily activities, there is never a dull moment at White Sands Healthcare. Our goal is to provide a warm and engaging environment where residents can thrive and enjoy their retirement years.

    Nearby Places of Interest

    Physicians

    • Covenant Medical Group Women’s Health (0.2 miles)
    • Mukeshbhai Patel MD (0.4 miles)
    • Lea County Children's Clinic (0.4 miles)
    • Hobbstetrics & Gynecology (0.4 miles)
    • Sherif Pediatrics Clinic (0.4 miles)
    • Premier OB-Gyn (0.4 miles)
    • Quality Pediatrics (3.1 miles)

    Hospitals

    • Lea Regional Medical Center (0.2 miles)
    • Lea Regional Hospital (0.2 miles)
    • Va Outpatient Clinic (4.3 miles)
    • Nor-Lea Hospital District (5.9 miles)

    Restaurants

    • Denny's (0.7 miles)
    • Babe's Sports Page Bar & Grill (0.8 miles)
    • McAlister's Deli (2.2 miles)
    • Chili's Grill & Bar (2.2 miles)
    • Rosa's Café & Tortilla Factory (2.2 miles)
    • IHOP (2.4 miles)
    • Tia Juana's (2.4 miles)

    Parks

    • Harry McAdams State Park (1.2 miles)
    • City of Hobbs Parks Department (5.1 miles)

    Places of Worship

    • Faith Assembly of God Church (1.6 miles)
    • Southern Baptist Convention (3.2 miles)
    • Southern Baptist Convention (3.5 miles)
    • Belvue Baptist Church (3.8 miles)
    • Southern Baptist Convention (4 miles)
    • Iglesia Bautista Betesda (4.6 miles)
    • Eternal Life Assembly of God (5.1 miles)

    Cafes

    • Starbucks (2.2 miles)
    • Crave the Cup (5.1 miles)

    Theaters

    • Eagle 9 - Allen Theatres (2.4 miles)

    Pharmacies

    • Walgreens (2.9 miles)
    • Sav-On Pharmacy (3.6 miles)
    • CVS Pharmacy (3.7 miles)
    • Walgreens (4.6 miles)
    • Michael's Prescription Corner (15.8 miles)
    • Nowell Prescription (16 miles)

    Transportation

    • U-Haul Neighborhood Dealer (4.8 miles)
    • U-Haul Moving & Storage (5.7 miles)
    • Enterprise Rent-A-Car (15.7 miles)

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