Lea Regional Medical Center - Transitional Care Unit

5419 North Lovington Highway, Hobbs, NM 88240

For more information about senior living options: (844) 490-3973

2.3 from 100 reviews
5 stars
31
4 stars
2
3 stars
0
2 stars
2
1 stars
65

Skilled Nursing Facility

Overall Review of Lea Regional Medical Center - Transitional Care Unit

Pros

  • pro The reviewer was impressed that everyone was super friendly, including the nurse and the security guard, describing it as a good experience.
  • pro The surgery department staff provided incredible care and attention, and the reviewer is grateful.
  • pro Dr. Rajesh Kadakia is praised as very professional and kind, consistently amazing on every visit.
  • pro Staci West is described as super attentive and compassionate, the reviewer's new favorite doctor in Hobbs.
  • pro Nurse Alma is singled out for good care and kindness on duty.
  • pro The staff are described as compassionate and nice, making a hospital stay more pleasant.
  • pro The reviewer who brought their granddaughter notes that most of the care team was wonderful and expresses gratitude.
  • pro A patient who had a positive ER experience says all on duty treated them with kindness and good care.

Cons

  • pro The ER experience is described as horrible, with hours-long waits despite breathing difficulties.
  • pro The reviewer suspects dangerous overmedication with Benadryl by ambulance staff.
  • pro A granddaughter was not examined; the doctor simply pressed on her abdomen and prematurely diagnosed a UTI.
  • pro The hospital is perceived as overpriced, with claims of a $2,500 bill for no treatment or referral.
  • pro The nursing staff are described as horrible: lazy, unprofessional, rude, and useless.
  • pro The ER doctor is described as dismissive and not listening to patient concerns or pre-existing conditions.
  • pro The facility is labeled neglectful and dangerous by multiple reviewers, with serious harm or death alleged.
  • pro Front desk staff are criticized for being on their phones and unhelpful, lacking information.
  • pro Reviewers recommend avoiding Hobbs Covenant Hospital in favor of Lovington or Lubbock due to perceived lower quality of care.

Review

This collection paints a hospital experience that is deeply mixed and often polarizing. On one end, there are stories of extraordinary care, compassion, and professionalism from certain nurses, physicians, and support staff who are described as angels, kind, attentive, and truly dedicated to their work. A few specific caregivers stand out in praise, with some patients calling out individual clinicians by name for their competence and bedside manner. Yet intertwined with those affirmations are persistent complaints about how the ER operates overall: long wait times, inconsistent triage, and moments when patients feel their symptoms are minimized or misinterpreted. The effect is a reputation that feels unstable - comforting when people are treated well, alarming when the care delivered seems to miss urgent needs.

Several accounts center on life-threatening or alarming symptoms that were not addressed promptly in the ER. One patient describes being in the ER for five hours with struggling to breathe after an allergic reaction, only to be told by the ER doctor that the issue was anxiety rather than a serious reaction. A PCP later corrected the breathing problem, and there's a strong suggestion that an ambulance or ED staff may have administered a substantial dose of Benadryl, which leaves the patient fearing a dangerous misstep in urgent care. Another patient worries that pneumonitis was overlooked in favor of a more dismissive assessment. These narratives emphasize the risk that critical conditions can be missed during high-volume hours and point to a tension between reported expertise (e.g., X-ray readings) and the impression patients leave with after a rushed or unclear evaluation.

Care for children also appears to be uneven. One reviewer recounts bringing a granddaughter in with abdominal pain and being frustrated by what felt like a cursory exam, a failure to secure a timely urine sample, and a lack of follow-through from the nursing staff. The reviewer had to intervene to obtain a urine cup and to remind the staff about the pending lab work, highlighting a perceived lack of attentiveness during what was already a stressful visit. The frustration extends to the financial side as well, with mentions of high costs and what some describe as a transactional atmosphere where the focus feels more on billing than on thorough, compassionate diagnostic work.

Amid the negatives, there are clearly positive experiences that multiple reviewers acknowledge. Several patients commend individual nurses and doctors for their kindness and competence. Names like Alma (nurse) and Staci West (a physician) are highlighted as especially attentive and compassionate. One patient praises Dr. Rajesh Kadakia for continued professionalism and kindness, noting that he remains a dependable, patient-centered clinician. A few reviews describe overall good treatment, even during difficult visits, and express gratitude for the care they received, underscoring that the hospital can and does provide high-quality care when the right staff are involved and the system cooperates.

Billing concerns and perceptions of neglect or mismanagement recur across threads as well. A recurring theme is the sense that the ER can be slow to diagnose or treat, followed by substantial charges that leave patients feeling they were used for a costly visit without meaningful medical resolution. One account mentions a $2,500 bill for care that didn't lead to a diagnosis or a referral, prompting advice to seek care elsewhere, sometimes several towns away, unless life-or-death emergencies are involved. The financial mismatch with patient experience fuels a broader distrust, with some reviewers comparing the Hobbs hospital unfavorably to facilities in neighboring towns or other Covenant locations in Lubbock.

Beyond individual episodes, some reviewers describe the hospital environment as inconsistent or even dangerous when viewed as an organism rather than as a collection of people. There are expressions of disappointment with several staff members, including remarks about dismissive behavior, poor listening, and unprofessionalism. Others contrast this with stories of careful, compassionate care, including patients who felt they were well-attended during hospital stays and in follow-up care. The mixed tone extends to comparisons with Lovington or Seminole - places some patients prefer when possible due to perceived efficiency or better outcomes, even though they're not always accessible in emergencies. A few reviewers also reference broader systemic issues, such as the impression that newer facilities or "grand projects" have not translated into consistently higher quality or reliability.

Taken together, the reviews portray a hospital experience that varies dramatically from one visit to the next. The common threads are: a genuine appreciation for the kindness and competence of some staff, a strong concern about wait times and misdiagnoses in the ER, and repeated warnings about high costs and the potential for care to feel rushed or mismanaged. For families and patients navigating this hospital, the message is nuanced: you may encounter truly caring, well-trained clinicians who make a tangible difference, but you may also encounter frustration, miscommunication, or delays that leave you anxious about your safety and finances. The overall impression is that improvement depends heavily on which staff members are on duty, how well the system prioritizes urgent symptoms, and how effectively the hospital translates compassionate care into timely, precise diagnoses and appropriate interventions.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lea County Regional (6 miles away) Lea County Regional (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Lea Regional Medical Center - Transitional Care Unit in Hobbs, NM is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. Each unit is fully furnished and provides a cozy living space for residents to relax and unwind.

Outside, residents can take advantage of the beautiful garden and outdoor spaces, perfect for enjoying fresh air and sunshine. Housekeeping services are provided to ensure that each unit remains clean and tidy at all times. Move-in coordination is also offered to make the transition into the community as smooth as possible.

Modern conveniences such as telephone access and Wi-Fi/high-speed internet are available to keep residents connected with their loved ones and the outside world.

Care services at Lea Regional Medical Center - Transitional Care Unit include assistance with activities of daily living, such as bathing, dressing, and transfers. Residents with diabetes can receive specialized support through diabetes diet management. Medication management is also provided to ensure that residents take their medications correctly.

The dining options at this community accommodate special dietary restrictions, ensuring that all residents' nutritional needs are met. Scheduled daily activities offer opportunities for socialization, engagement, and entertainment.

Lea Regional Medical Center - Transitional Care Unit boasts a convenient location with various amenities nearby. There are two cafes within close proximity for residents who enjoy dining out or meeting friends for a cup of coffee. Parks provide opportunities for outdoor recreation while four pharmacies ensure easy access to necessary medications. Eleven physicians are located nearby, providing convenient healthcare options for residents. For those who enjoy dining out or trying new cuisines, there are 19 restaurants in the vicinity. Transportation options are available for ease of mobility, while seven places of worship cater to spiritual needs within the community. Additionally, there is one theater nearby where residents can enjoy movies or live performances.

With its excellent amenities, comprehensive care services, and convenient location, Lea Regional Medical Center - Transitional Care Unit offers a welcoming and supportive environment for seniors seeking assisted living in Hobbs, NM.

Nearby Places of Interest

Hospitals

  • Lea Regional Medical Center (0 miles)
  • Lea Regional Hospital (0.1 miles)
  • Va Outpatient Clinic (4.2 miles)
  • Nor-Lea Hospital District (5.8 miles)

Physicians

  • Covenant Medical Group Women’s Health (0.1 miles)
  • Mukeshbhai Patel MD (0.2 miles)
  • Lea County Children's Clinic (0.3 miles)
  • Hobbstetrics & Gynecology (0.3 miles)
  • Sherif Pediatrics Clinic (0.3 miles)
  • Premier OB-Gyn (0.3 miles)
  • Quality Pediatrics (2.9 miles)

Restaurants

  • Denny's (0.5 miles)
  • Babe's Sports Page Bar & Grill (0.6 miles)
  • Chili's Grill & Bar (2.1 miles)
  • McAlister's Deli (2.1 miles)
  • Rosa's Café & Tortilla Factory (2.1 miles)
  • IHOP (2.2 miles)
  • Tia Juana's (2.3 miles)

Parks

  • Harry McAdams State Park (1.4 miles)
  • City of Hobbs Parks Department (5 miles)

Places of Worship

  • Faith Assembly of God Church (1.5 miles)
  • Southern Baptist Convention (3 miles)
  • Southern Baptist Convention (3.4 miles)
  • Belvue Baptist Church (3.7 miles)
  • Southern Baptist Convention (3.8 miles)
  • Iglesia Bautista Betesda (4.5 miles)
  • Eternal Life Assembly of God (5 miles)

Cafes

  • Starbucks (2 miles)
  • Crave the Cup (4.9 miles)

Theaters

  • Eagle 9 - Allen Theatres (2.2 miles)

Pharmacies

  • Walgreens (2.8 miles)
  • Sav-On Pharmacy (3.4 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (4.4 miles)
  • Michael's Prescription Corner (16 miles)
  • Nowell Prescription (16.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (4.7 miles)
  • U-Haul Moving & Storage (5.6 miles)
  • Enterprise Rent-A-Car (15.9 miles)

Frequently Asked Questions

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