San Juan Center

Pros

• The nurses at the facility are compassionate and attentive, ensuring residents feel comfortable and cared for.
• CNAs work diligently to assist residents with daily activities, demonstrating their commitment to providing support.
• Family involvement is encouraged, as it plays a vital role in enhancing the well-being of the residents.
• The physical therapy and occupational therapy staff received positive recognition for their efforts and professionalism.
• Overall, one reviewer expressed an excellent perspective on the care provided at the facility.

Cons

• The administration is disorganized and lacks the capability to provide good care.
• The facility hires unqualified staff, which raises concerns about resident safety.
• The food served is disgusting and unhealthy, with sugary snacks being offered to diabetic patients.
• The atmosphere of the facility is old and depressing, contributing to a negative experience for residents.
• A $3000 hearing aid was lost shortly after admission, and the facility has been unresponsive regarding its replacement despite multiple inquiries.
• The nursing staff appears clueless about resident care needs, necessitating family intervention for proper medical attention.

Review

The reviews of the facility paint a complex picture, revealing both positive and negative aspects that potential residents and their families should be aware of before making a decision. Overall, there seems to be a divide in experiences; some families express satisfaction with the care their loved ones receive, while others report issues that raise serious concerns about the facility's standards and practices.

On one hand, several reviewers commend the nursing staff for their compassion and dedication to ensuring resident comfort. Many have observed nurses actively engaging with residents—holding their hands, making phone calls on their behalf, and providing assistance with everyday tasks like handing over a cup of coffee. Such gestures reflect an intention to not only meet basic needs but also nurture a more humane environment for those residing at the facility. Additionally, Certified Nursing Assistants (CNAs) are recognized for working tirelessly from dawn until dusk, lifting and transferring residents while helping them dress, groom themselves, and even eat meals. This hard work is visible to family members who appreciate the diligence shown by direct care staff.

However, despite these positive observations regarding direct care staff interactions with residents, critical concerns arise about management's ability to oversee operations effectively. Reviewers note that the management style tends to be reactive rather than proactive when dealing with challenges within the facility. While acknowledging efforts made by staff members who clearly have the well-being of residents at heart, it becomes evident that organizational improvements are necessary. One reviewer emphasizes that family members should advocate actively for enhancements in care quality since there is always room for improvement in such environments.

In stark contrast to these favorable impressions comes a barrage of complaints highlighting significant deficiencies within the facility's operation. One reviewer urges families never to send their loved ones there due to its disorganized nature and overall uncleanliness. They describe administration as chaotic and lacking sufficient capabilities to provide good care for residents. Specific instances such as unhealthy food options—like sugary snacks provided daily—add insult to injury in case where most patients require dietary restrictions due to conditions like diabetes.

The situation grows dire when recounting individual experiences related to lost personal belongings. A particular incident involving a resident's $3,000 hearing aid underscores potential negligence on behalf of the staff; it allegedly went missing shortly after her arrival at the facility without adequate responses from management or an acknowledgment promising compensation or accountability—leaving family members frustrated over unresolved issues three weeks later.

Despite some positive feedback regarding physical therapy (PT) and occupational therapy (OT), other areas remain troublingly ineffective. A reviewer describes having had no choice but to contact medical professionals directly after noticing signs of distress with their loved one's health condition—ultimately leading her mother being diagnosed with dehydration upon arrival at an emergency room (ER). This reflects poorly on nursing staff’s attentiveness and raises questions about overall monitoring processes that should ideally safeguard against such health risks within rehab facilities.

In conclusion, potential patrons need comprehensive insights into this facility before making life-altering decisions regarding placement of loved ones here or anywhere else resembling it based on these revealing accounts shared by past users deemed significant enough for reflection upon their experiences therein. The importance of frequent visits from family emerges prominently—not just uplifting spirits but providing oversight within potentially problematic environments rife with inconsistency between commendable caregiving at lower levels versus disorganization stemming from administrative hierarchies above them—and advocates suggest staying vigilant if new placements occur amidst existing grievances surrounding institutional practices become apparent surrounding what ultimately proves vital: compassionate care delivered consistently along genuine concern across all involved parties navigating these settings together toward mutual understanding through sharing dialogue openly amongst themselves wherever possible instead!

Physicians

• San Juan Ob-Gyn (0.1 miles)
• San Juan Regional Cancer Center/Radiation Oncology (0.1 miles)
• San Juan Oncology Associates (0.1 miles)
• Presbyterian Medical Services (0.1 miles)
• San Juan Health Partners Neurosciences (0.2 miles)
• Four Corners Gastroenterology (0.3 miles)
• San Juan Medical Cannabis Center (0.3 miles)

Hospitals

• San Juan Endoscopy (0.3 miles)
• Farmington Community Health Center (0.3 miles)
• Harris Erin L San Juan Health Wellness Farmington (2.5 miles)
• Four Corners Ambulatory Surgery Center (3.2 miles)

Transportation

• Lou Go's (0.4 miles)
• U-Haul Neighborhood Dealer (0.7 miles)
• Four Corners Regional Airport (FMN) (1.2 miles)
• Great Lakes Airlines (1.2 miles)
• Alamo (4.4 miles)

Places of Worship

• Maranatha Fellowship Christian Reform Church (0.4 miles)
• Christ Church An Anglican Community For The Four Corners (0.4 miles)
• Palais de Cristal (0.5 miles)
• My Fathers House (0.5 miles)
• Good Shepherd Center (0.6 miles)
• Farmington New Mexico Mission Office (0.7 miles)
• Southern Baptist Convention (0.7 miles)

Restaurants

• Lovin Life Nutrition (0.5 miles)
• Mikasa (0.5 miles)
• Boons Family Thai BBQ (0.5 miles)
• The Chile Pod (0.6 miles)
• Three Rivers Pizzeria (0.7 miles)
• Manila Sunrise Store and Gourmet (0.9 miles)
• Los Hermanitos Del Oeste (1.3 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• Walgreens (1.9 miles)
• Smith's Food & Drug (1.9 miles)
• Good Neighbor Pharmacy (3.2 miles)
• Walgreens (4.1 miles)

Parks

• Play Day (1.6 miles)
• Westland Park (1.8 miles)
• Jaycee Park (1.8 miles)
• Westland Dog Park (1.8 miles)
• Berg Park (1.9 miles)
• Green Park (3.6 miles)

Cafes

• Durango Joes Coffee (2.2 miles)
• Nestle Toll House Cafe (4.5 miles)

Theaters

• Allen 8 Theater Farmington (2.4 miles)