Uptown Rehabilitation Center

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  • Interior

    A well-furnished hospital room with medical equipment and seating area.

  • Decor

    A cozy dining area with a table and four plaid-upholstered chairs, adorned with floral artwork on the walls.

  • Building

    A commercial building with a prominent entrance and modern architectural design.

  • Architecture

    The exterior of a commercial building with a welcoming entrance.

  • Windows

    A spacious waiting area with large windows, natural light, comfortable chairs, and a piano.

  • Garden

    A covered patio area with metal furniture overlooking a garden.

  • Lobby

    A welcoming office lobby featuring a glass table with flowers, comfortable armchairs, and a reception desk under an elegant chandelier.

  • Exercise Equipment

    A bright and spacious gym with exercise equipment, weights, and large windows.

  • Gym

    A gym interior with various fitness equipment and workout gear.

Uptown Rehabilitation Center

7900 Constitution Avenue NE, Albuquerque, NM 87110

For more information about senior living options: (844) 490-3973

2.5 from 11 reviews
5 stars
1
4 stars
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3 stars
2
2 stars
2
1 stars
4

Skilled Nursing Facility

Overall Review of Uptown Rehabilitation Center

Pros

  • pro The physical therapy team at Genesis facility is highly praised for their motivation and support, helping patients regain their mobility.
  • pro Tiffany received commendation for her exceptional assistance in placing a family member in a private, updated room at St. Theresa's.
  • pro Staff members at St. Theresa's exhibited patience and attentiveness to residents' needs, ensuring they felt cared for.
  • pro One reviewer noted that their mother was treated very well during her five years at the facility, highlighting the friendly and caring nature of the staff.
  • pro The atmosphere at St. Theresa’s was described as bright and busy with various activities available for residents.
  • pro A visitor observed many staff members readily attending to residents, contributing to a pleasant environment within the facility.
  • pro Overall cleanliness and modern updates of some facilities were positively highlighted by several reviewers.

Cons

  • pro The rooms are filthy, with housekeeping not coming on a daily basis and sticky floors.
  • pro The food is often cold, unappetizing, poorly presented, and has caused sickness in residents.
  • pro There is a lack of hot water, preventing residents from showering or properly cleaning themselves.
  • pro Linens are not being changed regularly, leading to unhygienic conditions.
  • pro Staff members do not respond to calls or emails, demonstrating a lack of concern for resident needs.
  • pro Management appears complacent and disconnected from the day-to-day issues faced by residents and staff.
  • pro Security measures are inadequate, with random homeless individuals entering the facility unnoticed.
  • pro Conversations among nursing staff reflect frustration and a lack of motivation to provide quality care.
  • pro Residents experience neglect that leads to deteriorating health conditions, such as untreated infections.
  • pro Activities for residents are virtually nonexistent despite advertised offerings.

Review

In recent evaluations of various healthcare facilities, stark contrasts emerge regarding the quality of care provided to residents. While some institutions have garnered praise for their professionalism and attentive staff, others face significant criticism over neglectful practices and a lack of adequate resources. Reports from residents' families highlight serious issues in maintenance, sanitation, food quality, and overall management that raise concerns about patient safety and well-being.

One facility received scathing reviews highlighting severe cleanliness issues. Family members reported that rooms were filthy and poorly maintained, with housekeeping failing to perform daily cleanings. Sticky floors compounded the problem as patients dealt with unsanitary conditions. A lack of hot water left some residents unable to shower or even sponge bathe—basic hygiene practices that are crucial for bedbound individuals. Even more troubling was the report of unwashed linens after incidents involving patient accidents, which indicated a gross disregard for dignity and care.

The dining experience also drew sharp critiques; families noted that meals were not only unappetizing but frequently cold when served. Inadequate portion sizes were mentioned alongside poor food presentation, suggesting an urgent need for improved culinary standards within these facilities. Complaints included instances where patients went without meals for extended periods while management appeared indifferent to such lapses in basic care services—allegedly enjoying celebrations in offices rather than addressing pressing nutritional needs.

Alongside these concerns about physical conditions and care standards was a growing anxiety about safety within certain facilities. Some reports described an alarming lack of security measures that allowed unauthorized individuals to enter freely—a situation deemed unsafe by families visiting loved ones. Instances of rude resident interactions compounded the unease felt by visitors navigating dark parking lots with minimal oversight from facility staff.

While many family members expressed frustration over staff complacency and visible disconnect among nursing professionals, there emerged isolated compliments directed towards certain caregivers who demonstrated genuine compassion and commitment toward patient welfare—particularly during weekends when staff seemed more devoted despite being overstretched due to inadequate staffing levels. The responses underscored a critical dilemma: while certified nursing assistants (CNAs) often displayed dedication amidst overwhelming challenges, higher management frequently fell short in addressing systemic issues affecting day-to-day operations.

On the other hand, contrasting narratives surfaced from reviews praising specific facilities like St. Theresa's Healthcare and Rehabilitation Center. Families highlighted exceptional experiences where well-organized personnel ensured their loved ones received top-notch rehabilitation services bolstered by modern amenities throughout. Positive remarks emphasized attentive nursing staff willing to accommodate demanding situations and remains responsive to family inquiries—a paradigm sorely missing in other establishments.

In conclusion, it is pertinent for prospective patients or their relatives considering placement into long-term care facilities to remain vigilant about potential red flags raised in these reviews—especially within Medicaid-funded establishments known for subpar conditions compared to private counterparts offering enhanced standards of care and accountability measures designed to protect vulnerable populations relying on these essential services.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Albuquerque International (5 miles away) Albuquerque International (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Uptown Rehabilitation Center in Albuquerque, NM is a fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The center provides a comfortable and homelike environment with amenities such as cable or satellite TV, dining room, kitchenette, and Wi-Fi/high-speed internet. Housekeeping services are also provided to ensure a clean and tidy living space.

In terms of care services, the Uptown Rehabilitation Center offers 24-hour supervision and assistance with activities of daily living. This includes help with bathing, dressing, and transfers. The center also coordinates with health care providers to ensure that residents receive the necessary medical attention.

The center takes into consideration any special dietary restrictions and offers diabetes diets as well as meal preparation and service. Medication management is also provided to ensure that residents take their medications properly. A mental wellness program is in place to support the emotional well-being of residents.

Transportation arrangement for medical appointments is available, ensuring that residents can easily access healthcare facilities when needed. In addition, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for residents to explore and enjoy.

Overall, the Uptown Rehabilitation Center provides a supportive and engaging environment where seniors can receive the care they need while enjoying various amenities and nearby attractions.

Nearby Places of Interest

Physicians

  • Allergy & Asthma Center (0.1 miles)
  • Presbyterian Medical Group (0.2 miles)
  • Southwest Retina (0.2 miles)
  • New Mexico Pain and Spine Institute (0.3 miles)
  • Albuquerque Pediatric Associates (0.3 miles)
  • Dawn Abriel, DO - Bright Heart Health (0.9 miles)
  • Allergy and Asthma Care PC (1.1 miles)

Theaters

  • Regal Winrock IMAX & RPX (0.4 miles)

Restaurants

  • South China Restaurant (0.5 miles)
  • Uptown Sports Bar (1 miles)
  • Relish (1.1 miles)
  • Le Bistro (1.2 miles)
  • McDonald's (1.2 miles)
  • Five Guys Burgers & Fries (1.2 miles)
  • Basil Leaf Vietnamese Restaurant (1.4 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Smith's Food & Drug (1.3 miles)
  • Phil's Pills (1.5 miles)
  • Walgreens (1.6 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2 miles)
  • Walgreens (2.1 miles)

Parks

  • Midtown Dog Park (1 miles)
  • Workers Memorial Park (1.6 miles)
  • Altura Park (2.4 miles)
  • New Mexico Veterans Memorial (2.5 miles)
  • Eunice Kaloch Park (2.8 miles)
  • Hyder Park (3.4 miles)

Places of Worship

  • Sangre De Cristo Catholic Church (1.8 miles)
  • Highland Baptist Church (2 miles)
  • Faith Chapel (3.2 miles)

Cafes

  • Starbucks (2.2 miles)
  • Humble Coffee Company (2.3 miles)
  • Dutch Bros Coffee (2.4 miles)
  • The Range Cafe (2.5 miles)
  • Starbucks (2.6 miles)
  • Michael Thomas Coffee (3.1 miles)

Hospitals

  • Gibson Medical Center (2.9 miles)
  • Raymond G. Murphy Va Medical Center (3 miles)
  • Albuquerque Indian Health Center (3.3 miles)
  • Unm Psychiatric Center (3.3 miles)
  • University of New Mexico Hospital (3.4 miles)
  • Children's Hospital of New Mexico (3.4 miles)

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