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Uptown Rehabilitation Center in Albuquerque, NM

Uptown Rehabilitation Center is a nursing home community in Albuquerque, NM.

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Uptown Rehabilitation Center in Albuquerque, NM

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  • Interior

    A well-furnished hospital room with medical equipment and seating area.
  • Decor

    A cozy dining area with a table and four plaid-upholstered chairs, adorned with floral artwork on the walls.
  • Building

    A commercial building with a prominent entrance and modern architectural design.
  • Architecture

    The exterior of a commercial building with a welcoming entrance.
  • Windows

    A spacious waiting area with large windows, natural light, comfortable chairs, and a piano.
  • Garden

    A covered patio area with metal furniture overlooking a garden.
  • Lobby

    A welcoming office lobby featuring a glass table with flowers, comfortable armchairs, and a reception desk under an elegant chandelier.
  • Exercise Equipment

    A bright and spacious gym with exercise equipment, weights, and large windows.
  • Gym

    A gym interior with various fitness equipment and workout gear.

7900 Constitution Avenue NE, Albuquerque, NM 87110

For more information about senior living options: (866) 208-4318

3.7 from 112 reviews
5 stars
55
4 stars
21
3 stars
6
2 stars
4
1 stars
26

Overall Review of Uptown Rehabilitation Center

differentiator 6 reviews mention this

Security and check-in stand out

Residents and visitors repeatedly mention a strong, structured check-in process for safety.

Multiple reviews describe a secure entry flow, including check-in and name badges, which made visitors feel more protected. Some reviewers call the sign-in process a little strange or creepy, but still connect it to safety for residents. One review also contrasts this with moments when security felt lacking, pointing to inconsistency rather than a blanket experience.

common 10 reviews mention this

Staff friendliness is a frequent plus

Many reviewers say the staff is kind, responsive, and helpful during visits.

Across reviews, visitors describe friendly, courteous employees who were helpful during check-in and throughout the visit. Several reviews specifically highlight attentive, patient support and professional behavior, including answering questions and helping settle someone in. A smaller set of reviews expresses the opposite, with complaints about rudeness or lack of understanding, so the overall picture appears mixed depending on the unit and shift.

caveat 5 reviews mention this

Phone access and communication frustrate

Several reviews complain it is difficult to reach the facility by phone and get follow-up.

Some families report never being able to get through on the phones, including being disconnected when trying to arrange communication. Others say management does not respond to calls or emails, and that messages are not returned. In these reviews, the result is worry and delays in getting basic updates about care or scheduling needs.

caveat 8 reviews mention this

Food quality and timing are mixed

Reviews describe concerns with food quality, temperature, and following dietary needs.

Some reviewers report food arriving cold or served in ways they felt were not appropriate, such as being chopped up even when a resident could eat solids. Others criticize portions, taste, and the overall meal experience, including times when breakfast or meals appear late. At least one review also questions whether diabetic-related needs are met, while another review mentions dietary restrictions not being followed.

caveat 8 reviews mention this

Cleanliness and maintenance get cited

Reviews include strong complaints about cleanliness and day-to-day upkeep.

While some visitors say the facility is clean, multiple reviews describe serious cleanliness and maintenance problems such as dirty rooms, trash, roaches, and soiled items left behind. Several reviews also mention housekeeping gaps like floors or bathrooms not being properly attended to, and issues that affect comfort and hygiene. A few reviewers also note visible exterior messes, which they felt did not match expectations for a rehab setting.

caveat 3 reviews mention this

Activities appear inconsistent

Reviews describe both community events and reports that activities can be limited.

Some reviewers say the community includes activities and even points to specific events like holidays and movies. Others report that daily activities are basically nonexistent, despite being advertised. Taken together, the reviews suggest residents may experience activity options differently depending on timing and the unit.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Albuquerque International (5 miles away) Albuquerque International (5 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Allergy & Asthma Center (0.1 miles)
  • Presbyterian Medical Group (0.2 miles)
  • Southwest Retina (0.2 miles)
  • New Mexico Pain and Spine Institute (0.3 miles)
  • Albuquerque Pediatric Associates (0.3 miles)
  • Dawn Abriel, DO - Bright Heart Health (0.9 miles)
  • Allergy and Asthma Care PC (1.1 miles)

Theaters

  • Regal Winrock IMAX & RPX (0.4 miles)

Restaurants

  • South China Restaurant (0.5 miles)
  • Uptown Sports Bar (1 miles)
  • Relish (1.1 miles)
  • Le Bistro (1.2 miles)
  • McDonald's (1.2 miles)
  • Five Guys Burgers & Fries (1.2 miles)
  • Basil Leaf Vietnamese Restaurant (1.4 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Smith's Food & Drug (1.3 miles)
  • Phil's Pills (1.5 miles)
  • Walgreens (1.6 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2 miles)
  • Walgreens (2.1 miles)

Parks

  • Midtown Dog Park (1 miles)
  • Workers Memorial Park (1.6 miles)
  • Altura Park (2.4 miles)
  • New Mexico Veterans Memorial (2.5 miles)
  • Eunice Kaloch Park (2.8 miles)
  • Hyder Park (3.4 miles)

Places of Worship

  • Sangre De Cristo Catholic Church (1.8 miles)
  • Highland Baptist Church (2 miles)
  • Faith Chapel (3.2 miles)

Cafes

  • Starbucks (2.2 miles)
  • Humble Coffee Company (2.3 miles)
  • Dutch Bros Coffee (2.4 miles)
  • The Range Cafe (2.5 miles)
  • Starbucks (2.6 miles)
  • Michael Thomas Coffee (3.1 miles)

Hospitals

  • Gibson Medical Center (2.9 miles)
  • Raymond G. Murphy Va Medical Center (3 miles)
  • Albuquerque Indian Health Center (3.3 miles)
  • Unm Psychiatric Center (3.3 miles)
  • University of New Mexico Hospital (3.4 miles)
  • Children's Hospital of New Mexico (3.4 miles)

Frequently Asked Questions

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