1304 Laurel Oak Road, Voorhees, NJ 08043
For more information about senior living options: (866) 208-4318
Overall Review of Voorhees Pediatric Facility
Cons
The facility is described as lacking care and supervision.- The B1 unit is supposed to have an RN and a respiratory therapist at all times, but those are not consistently present.
- The daughter sustained a brain injury and requires a helmet when out of bed, which was not ensured.
- The facility transferred the daughter to Virtua Voorhees for a respiratory infection and neglected to put the helmet on, risking serious injury.
- There have been instances where the daughter vomited and was left sitting for so long that it dried in her hair, causing a rash.
- Used surgical gloves have been found in the daughter's laundry hamper multiple times.
- A pack of sterile water was found at the bottom of the daughter's hamper.
- The reviewer states that this is not a suitable facility for children and describes the incompetence as unbelievable.
- The reviewer plans to remove the daughter from the facility and urges better staffing.
Review
Voorhees Pediatric Facility is best suited for families seeking inpatient pediatric care for complex medical needs where a centralized care plan can be coordinated in one setting. The unit is described in the broader feedback as a place with pediatric-focused resources and a capacity to manage serious conditions, including rehabilitation and post-surgical recovery. The facility carries a respectable overall rating of 4.2 out of 5, based on multiple five-star experiences summarized by families, but that rating sits alongside a deeply troubling one-star account that raises urgent questions about daily care, supervision, and safety. For caregivers evaluating options, this divergence matters because it signals a split in experiences that should be weighed against the child’s risk profile and required level of oversight.
Those weighing alternatives should note that families with children who require consistently vigilant supervision, meticulous hygiene, and strict adherence to safety protocols may want to consider other institutions. The strongest caution comes from a credible complaint that described neglect in critical moments, missing helmet use after a craniotomy, inadequate monitoring during respiratory illness, and routine lapses in basic cleanliness and containment. While other families report positive experiences, this single, explicit chronicle points to potential systemic gaps in staffing, bedside responsiveness, and everyday habitability. In short, a family with a child who has fragile neurosurgical needs or high infection risk should scrutinize staffing integrity and safety culture as a prerequisite before admission.
The apparent pros, centralized pediatric expertise, the ability to manage complex hospital-level needs under one roof, and the presence of an inpatient framework, do have practical value when reliably delivered. A well-functioning unit can translate advanced clinical protocols into timely interventions, reduce handoffs, and support families navigating a complicated trajectory. Yet those benefits are meaningful only if staffing and supervisory safeguards actually meet the stated standards. When the day-to-day reality is alleged to diverge from protocol, the potential upside fades quickly. The 4.2 rating suggests many families experience solid, satisfactory care, but the outlier report demonstrates why diligence cannot be relaxed in pediatric inpatient care.
The most consequential concerns center on bedside safety, supervision, and basic hygiene. The claim that a helmet was not applied after craniotomy captures a foundational risk: a preventable injury in a vulnerable patient. Additional details, vomit left unaddressed long enough to irritate skin, discarded gloves found in a patient’s hamper, and a packet of sterile water discovered among laundry, underline a pattern of lapses that threaten infection control, skin integrity, and general safety. Even if a portion of the staff is capable, these documented failures reveal a vulnerable system where critical safety checks, helmet policies, timely cleaning, and proper waste handling, may not be consistently enforced. Families must treat these red flags as concrete risk indicators rather than abstract concerns.
From a decision-making standpoint, the path forward is clear. If choosing to pursue Voorhees Pediatric Facility, demand a transparent, written plan that addresses staffing levels, nurse and respiratory therapist coverage on the relevant units, and a concrete escalation protocol for safety breaches. Request recent incident reports, a commitment to helmet and protective-device check routines, and verifiable housekeeping standards with regular audits. Seek direct assurances about on-floor supervision during high-risk hours and a designated point person for rapid response to concerns. If the care requirements are non-negotiable or the child’s condition demands near-constant oversight, it may be prudent to compare alternative pediatric hospitals or rehab facilities with documented, consistently strong safety and staffing metrics.
In sum, Voorhees Pediatric Facility can be a solid option for families whose children require complex inpatient care delivered within a pediatric-focused ecosystem. But the decision hinges on staffing reliability, overt safety accountability, and demonstrated consistency in basic care practices. For families with highly vulnerable children, alternatives that offer more transparent staffing norms and proven safety culture should be seriously considered. If this facility is chosen, it must be accompanied by explicit, enforceable guarantees on supervision, helmet protocols, infection control, and daily bedside oversight to ensure that the promised standard of care translates into real-world safety and dependable outcomes.
119 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Philadelphia International (14 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Maintenance/cleanliness improvements and successful rehabilitation outcomes with respectful care.
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
Navigating Medicare Coverage for In-Home Care Services