Country Manor Nursing & Rehab

Pros

• The staff are consistently described as kind, helpful, and attentive by reviewers.
• The facility is repeatedly praised for its cleanliness and bright environment.
• Administrators and social workers are noted as accessible and responsive.
• Nurses and aides are commended for their dedication and professionalism.
• The physical therapy staff are recognized for helping residents regain function.
• Residents participate in daily activities and social events, which reviewers view positively.
• Family members report that care is well coordinated and supportive.
• Christine Reyes is highlighted as thorough, professional, and empathetic in assisting families.
• The kitchen and meals receive compliments for quality and care.
• The facility is admired for creating a welcoming atmosphere and supporting celebrations for residents.
• Reviewers note that residents look well cared for and that the environment feels safe and comfortable.

Cons

• The rooms were dirty and there were bugs.
• The social worker Ed is arrogant, and there was no progress report or discharge date for 17 days.
• The rooms are falling apart.
• The facility is short-staffed and some staff are lazy and extremely rude when family isn't around.
• Call bells go unanswered, air conditioners are broken, and diapers are not changed properly.
• The food is gross and not what was ordered.
• The facility is filthy and some reviewers say it should be shut down.
• There was incompetence from Bey Lea regarding referrals, with a week-long delay in calls.

Review

The collection of reviews paints a picture of a facility that can be a source of real comfort and tangible progress for families and residents, but with notable variability in experiences from one room to the next. Across many accounts, the common thread is that when things go well, they go very well: families describe dramatic improvements in their loved ones, clean and welcoming environments, and a care team that feels genuinely engaged and responsive. Several residents' families recount that their loved ones arrived under distress or uncertainty and left with clearer plans for discharge, stronger daily routines, and renewed motivation to participate in rehabilitation. In these cases, the staff are repeatedly credited with making difficult transitions smoother, from the initial assessments to the coordination of therapy, social work support, and discharge planning. The sentiment is that, with the right people in place, the care team can deliver meaningful gains and give families reassurance during a challenging time.

Many reviews highlight specific staff members who stood out in a positive way. Social workers like Ed Mount are named repeatedly, sometimes as a highly helpful, accessible advocate for families who need answers and thoughtful guidance. Nurses, head nurses, and the broader nursing team receive frequent praise for their attentiveness, professionalism, and willingness to be present for questions. The therapy staff - physical therapists in particular - are lauded for their diligence and effectiveness in helping residents regain strength and mobility. Activities staff, such as Veronica, Kristin, and Rachel, are celebrated for keeping residents engaged and for going the extra mile to help families celebrate special occasions or arrange visits. In several accounts, Christine Reyes is singled out as a thorough, capable, and compassionate guide through complex processes, including moving a loved one from rehab to assisted living, with comments about her insightful planning and her ability to spell out costs and resources clearly. The kitchen team, with Brandon named as doing a wonderful job, also earns praise for making meals and even guest meals feel like a thoughtful part of the recovery experience.

Yet the same facility is not universally praised. A substantial portion of the reviews recount serious concerns that run counter to the more glowing stories. Some reviewers describe rooms and common areas as dirty or in disrepair at times, with issues ranging from bugs and maintenance gaps to rooms that feel worn or poorly maintained. Call bells are described as sometimes going unanswered, and there are references to air conditioning problems and signs relating to infection control that weren't consistently observed. Food quality is another point of contention in several reviews, with some families feeling the meals did not meet expectations. The tone in these comments is often urgent and protective, reflecting the fear and frustration families feel when a loved one's comfort and safety seem compromised.

Communication gaps also surface in the critiques. A few reviewers mention not receiving progress reports, discharge dates, or timely updates, which can create anxiety and a sense of being left in the dark during a stressful period. Some reviewers describe a perception of short staffing or a misalignment between different parts of the care team - nurses, aides, and therapists - leading to moments of disorganization or frustration. The same reviewers, however, sometimes acknowledge that other staff members were helpful, capable, and compassionate, underscoring the variability that families experience depending on who is on duty and when.

The reviews that focus on residents who show tangible progress - whether it's improved mobility, clearer discharge planning, or a brighter daily atmosphere - often concentrate on the rehab and care teams that stay engaged over weeks. Residents' families report seeing their loved ones look healthier, more alert, and more involved in activities, with visitors noting how the environment can feel bright, well-lit, and lively when the staff servers and activities coordinators are at their best. In these cases, the facility's strengths shine through: a clean setting, dedicated caregivers, structured activity schedules, and a clear emphasis on rehabilitation and recovery.

Taken together, the impressions suggest a facility with real potential for high-quality, compassionate care, especially when the right teams are in place and communication lines are open. For prospective families, the message is nuanced: there are many positive experiences where residents thrive, the care teams are responsive, and discharge planning is thorough; but there are also significant cautions about cleanliness, maintenance, staffing pressures, and inconsistent communication that can affect the resident and family experience. If considering this facility, it would be wise to visit multiple times, speak with several staff members across disciplines, and observe how the team responds in real-time to questions and concerns. The overall takeaway is that this center can be an excellent place for recovery and daily living, provided attention remains on the areas where experiences have been less consistent and families feel supported every step of the way.

This part of Toms River, New Jersey, offers a convenient location with access to essential amenities such as pharmacies, physicians, hospitals, and restaurants all within a few miles. The presence of multiple pharmacies and medical facilities like Atlantic Coast Rheumatology and South Jersey Dermatology Center ensures easy access to healthcare services. Additionally, nearby dining options like McDonald's, Burger King, and TGI Friday's provide convenient meal choices. Places of worship such as the Presbyterian Church of Toms River cater to spiritual needs, while cafes like Starbucks offer a cozy setting for socializing. The area also boasts accessible transportation options with the Toms River Bus Terminal nearby. Overall, this neighborhood provides a well-rounded environment for senior living with various services and recreational facilities available at a reasonable distance.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Community Surgical Pharmacy (1.3 miles)
• Rite Aid (1.4 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.3 miles)
• Walgreens (3.1 miles)

Physicians

• Atlantic Coast Rheumatology (1.2 miles)
• South Jersey Dermatology Center (1.2 miles)
• Toms River Medical Group (1.2 miles)
• Antoine C Chaker (1.3 miles)
• Ocean Orthopedic Associates (1.4 miles)
• Ronald Dr - Ronald J Iannacone Iannacone DO (1.4 miles)
• Shore Medical Specialists (1.4 miles)

Hospitals

• Community Medical Center For Kids & Family (1.4 miles)
• Children's Specialized Hospital Outpatient Center – Toms River Lakehurst Road (1.7 miles)
• Children’s Specialized Hospital Outpatient and Long Term Care Center – Toms River Stevens Road (2 miles)

Restaurants

• McDonald's (1.5 miles)
• Burger King (1.5 miles)
• Friendly's (1.5 miles)
• McDonald's (1.6 miles)
• Office Restaurant & Lounge & Sushi Bar (1.6 miles)
• TGI Friday's (1.8 miles)
• Food Court (1.8 miles)

Places of Worship

• Presbyterian Church of Toms River (1.6 miles)

Cafes

• Starbucks (1.8 miles)

Transportation

• Toms River Bus Terminal (2.2 miles)

Parks

• Jakes Branch County Park (3.7 miles)
• Angela Hibbard Dog Park (6.9 miles)
• Windward Beach Park (7.6 miles)

Theaters

• AMC Brick Plaza 1 (6.4 miles)