Regency Heritage Nursing And Rehabilitation Center

Pros

• The staff at Regency Heritage provided tender loving care to the patient's husband and helped him regain mobility.
• The therapy department and aides at Regency Heritage provided amazing care during the patient's four-week stay.
• The care received at Regency was outstanding, with strict attention to detail from nurses and aides.
• The staff at Regency treated the patient's mother with outstanding caring, concern, and love for almost five years.
• The physical therapist at Regency provided dedicated care and personal attention, helping the patient regain independence after knee replacement surgery.
• The rehab at Regency was exceptional, getting the patient's aunt back to walking in just a week after hip surgery.
• In the past, the patient had a positive experience at Regency with great care and staff who made them feel at home.
• The interactions with staff at Regency were warm, caring, and empowering for the patient.
• The staff at Regency was kind, helpful, and provided warm meals for the patient's mother during her six-week stay.
• As a resident at Regency, the individual felt treated like family by all staff members who were friendly, caring, and helpful.
• The atmosphere at Regency was welcoming and felt like a family environment.

Cons

• The staff at Regency Heritage are described as nasty and lazy.
• The reviewer does not recommend bringing loved ones to the facility due to negative experiences with the staff.
• It is mentioned that patients try to run away from the facility and that the staff does not care.
• The new management at Regency Heritage is criticized for replacing old staff with agency workers and providing subpar care to patients, especially those with special needs like dementia.
• The food at Regency Heritage is complained about by one reviewer.
• Another reviewer mentions that other rehabs treat residents as low-class individuals.

Review

Regency Heritage Nursing and Rehabilitation Center in Somerset, NJ has received a mix of both positive and negative reviews from customers. While some reviewers expressed dissatisfaction with the staff's behavior and level of care provided to their loved ones, others praised the center for its exceptional service and dedicated professionals.

One reviewer gave Regency Heritage a low rating due to their negative experience with the staff. They mentioned that the staff was rude, lazy, and made hurtful comments about their mother's weight. Additionally, they claimed that the facility did not pay attention to patients who tried to run away. They advised against bringing loved ones to this center unless one can closely monitor the staff.

In contrast, another reviewer expressed deep gratitude for the excellent care their husband received at Regency Heritage. They were impressed by the dedication and kindness shown by staff members like Evette on the first floor, as well as other professionals in the rehabilitation unit. The reviewer stated that their husband had made remarkable progress in regaining mobility thanks to these expert professionals.

A different customer commended Regency Heritage for its outstanding therapy department and aides. They emphasized how attentive and caring the staff members were during their four-week stay at the facility after undergoing surgery. The surgeon also commended their recovery, highlighting the strict attention to detail given by nurses and aides in following instructions.

Another reviewer shared their positive experience with Regency Heritage over nearly five years of treatment for their mother. They described how clean and comfortable the rooms are, resembling those in a nice hotel. The facilities include amenities like a large flat-screen TV with many channels at no charge, beautiful living rooms for visitors' use, and outdoor patio areas. The family also appreciated various activities offered to residents such as art classes and cooking sessions.

Similarly, another customer expressed gratitude for the care and rehabilitation they received during their stay at Regency Heritage after double knee replacement surgery. They specifically mentioned being welcomed warmly by all staff members who showed genuine interest and support. The reviewer credited their physical therapist for helping them regain independence and mentioned how positive and wonderful the experience was overall.

Furthermore, a reviewer highly recommended Regency Heritage for its caring staff and excellent rehabilitation services. They praised the facility for successfully helping their aunt regain the ability to walk within a week after hip surgery. They also appreciated the availability of delicious kosher food at the center.

However, it is worth noting that one reviewer had a negative experience with Regency Heritage during their mother's second stay at the facility. They claimed that the quality of care had significantly declined since their mother's first visit. According to this reviewer, there were more agency nurses and aides who did not provide proper care for their mother, especially considering her dementia condition. They attributed these issues to management changes and expressed disappointment in the new direction taken by the center.

Overall, while Regency Heritage Nursing and Rehabilitation Center has received both positive and negative reviews, it is evident that experiences vary depending on individual circumstances. It is important for individuals seeking care for their loved ones to thoroughly research and assess various factors before making a decision about which facility to choose.

Restaurants

• Stage House Tavern (0.6 miles)
• Somerset Diner (1.9 miles)
• Wendy's (3.6 miles)
• B2 Bistro + Bar (4.9 miles)
• McDonald's (5.2 miles)
• Edison Diner (5.5 miles)
• McDonald's (5.7 miles)

Places of Worship

• Somerset Presbyterian Church (1.4 miles)
• Chinese Christian Church (2.3 miles)
• Muslim Center of Middlesex County (3.3 miles)
• The Parish Community of St Joseph (3.9 miles)
• Our Lady of Fatima Roman Catholic Church (6.2 miles)
• Catholic Church Of St Anne (7.9 miles)

Cafes

• Starbucks (1.5 miles)
• Panera Bread (2.4 miles)
• Panera Bread (5.5 miles)
• Starbucks (6.4 miles)
• Starbucks (6.8 miles)
• Starbucks (7.6 miles)
• Starbucks (7.7 miles)

Pharmacies

• Walgreens (2 miles)
• Pharmscript (2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.8 miles)
• Amneal Pharmaceuticals (4.2 miles)

Physicians

• University Radiology Group PC (2.1 miles)
• University Orthopaedic Associates (2.6 miles)
• Princeton Dermatology Associates (2.8 miles)
• Johnson & Johnson (3.5 miles)
• Cancer Institute of New Jersey (3.6 miles)
• Brunswick Urgent Care PA (4.8 miles)
• Your Doctors Care PA (6 miles)

Hospitals

• Emergency Department, St Peter's University Hospital (3 miles)
• Robert Wood Johnson University Hospital (3.5 miles)

Transportation

• New Brunswick Train Station (3.7 miles)
• NJT - Edison Station (5.7 miles)

Theaters

• Regal Commerce Center & RPX (4 miles)
• Reading Cinemas Manville with TITAN LUXE (4.9 miles)
• 2220 Amc New Brunswic (5.4 miles)
• AMC DINE-IN Bridgewater 7 (8.1 miles)

Parks

• Donaldson Park (4.7 miles)
• Grandview School Play Ground (5.2 miles)
• Bicentennial Park (5.2 miles)
• Veterans Park (5.5 miles)
• D & R Canal State Park (6.7 miles)
• Columbia Park (7 miles)
• East Brunswick Dog Park (8 miles)