Manorcare Health Services-West Deptford
Save550 Jessup Road, West Deptford, NJ 08066
For more information about senior living options: (844) 490-3973
The facility provides a warm welcome with a resident greeter at the front door who also offers residents meaningful activities. The check-in process is streamlined with a temperature-taking tablet. The secretary is courteous and accommodating. The facility has a dog that provides comfort and companionship to residents. Renovations are underway to improve appearance and amenities. The staff are patient, attentive, and treat residents like family. The administrator is proactive, responsive, and maintains an open-door policy to address concerns. The facility is clean and well maintained, with little to no nursing home odor. Physical and occupational therapy are excellent and help residents regain walking and independence. The activities department is engaged and supportive, with staff who go above and beyond to include residents.
The facility's claim of being 5-star is viewed as misleading by reviewers. The admissions process suffers from a lack of communication, causing confusion and anxiety. The rooms are filthy, with dirty gloves on the floor, urine or fecal matter in the bathrooms, peeling wallpaper, and floors not cleaned regularly. Some staff members are perceived as rude, with many not introducing themselves or knocking before entering rooms. The outdoor spaces have broken furniture, limited seating, moldy cushions, and a door that can prevent re-entry. Black mold was observed under air conditioning units, raising health concerns, with conflicting explanations from staff. The renovation management creates hazardous walking conditions and lacks proper safety signs. One reviewer labeled the rehab experience as the worst ever, citing terrible food and neglect. The facility is described as incompetent, with medication errors and neglect and a lack of responsiveness to concerns.Manorcare Health Services-West Deptford is best suited for seniors who need short-term rehabilitation after surgery or acute illness and who value strong therapy services, a welcoming front-line staff, and a homey, engaging atmosphere. Families seeking consistent nursing attention, meaningful daily activities, and ready access to administrators will find this community workable. It is particularly well-matched for those who can tolerate ongoing renovations and a few cleanliness or maintenance hiccups as the building modernizes. In short, it serves as a pragmatic rehab-focused option for careful, activity-minded families that prioritize progress and personal contact over a pristine, showroom environment.
Those who should consider alternatives include families that demand flawless cleanliness, meticulous infection control, and strictly transparent communications from admission through discharge. Several reviews flag gaps in the admissions process, care-plan discussions, and ongoing housekeeping, including rooms described as dirty and floors not cleaned regularly. Outdoor spaces and renovation activities also raised safety concerns at times, suggesting that a facility with a more stable physical plant and consistently well-maintained grounds may be a better fit for families prioritizing a flawless day-to-day environment. For memory care or long-term care with an emphasis on predictability and minimized risk, a different setting may be worth evaluating.
The strongest positives cut through the noise: the rehab program, nursing attention, and a culture of responsive, approachable leadership. Families repeatedly praise skilled physical and occupational therapy teams and the way therapy helps residents regain walking and independence. A warm welcome at the front desk, a resident greeter, and even a companion dog contribute to a sense of belonging on a daily basis. The routine presence of a capable administrator who keeps doors open and responsive communications, along with thoughtful reception and activity staff, creates a foundation of trust even when other operational details falter. These elements help offset some of the friction observed during admissions and in maintenance matters.
Quality of care in therapy and nursing is consistently highlighted as a core strength. Reviewers point to attentive nurses and aides, therapists who tailor plans to individual needs, and a rehabilitation ethos that emphasizes progress toward home. When management is accessible and the care team coordinates well, families see clear improvements in mobility, balance, and daily functioning. The positive impressions extend to memory care in some accounts, where staff responsiveness and safety measures are noted as reassuring. The presence of dedicated activity staff who engage residents and the availability of ancillary services - haircare, on-site therapy, and routine social work support - further reinforce the community as a capable, supportive rehab environment.
Yet the con side cannot be ignored. Cleanliness lapses, maintenance hazards, and questionable upkeep during renovations create real safety and comfort concerns. Instances of mold observations, dirty rooms, and unsafe outdoor access complicate the decision for families prioritizing healthful surroundings. Admissions communication, inconsistent staff introductions, and reports of rude behavior in some interactions erode confidence and may undermine the otherwise positive clinical picture. The combination of renovation-related hazards and mixed staff experiences means that trust must be continually earned, not assumed, with each new stay. Prospective residents should verify current housekeeping standards, maintenance responsiveness, and the status of ongoing renovations before committing.
The practical path for families facing the decision is clear. If choosing Manorcare West Deptford, request a current, written care plan and a detailed tour that includes memory-care-adjacent areas, if relevant, as well as a candid review of cleaning schedules, pest control, and maintenance turnaround times. Ask to meet the administrator and several department heads to gauge responsiveness and transparency. During a stay, insist on daily updates from the nurse manager or social worker, and inquire about the specific rehab team members who will drive progress. If pristine cleanliness, predictable routines, and robust outdoor access are non-negotiables, or if memory-care needs require a highly controlled environment, pursuing alternatives may yield greater peace of mind.
Ultimately, Manorcare West Deptford presents a practical, capable option for rehab-focused care with strong clinical momentum and a welcoming culture, tempered by notable concerns around cleanliness, maintenance, and consistency in communications. For families who prioritize rehab outcomes, timely therapeutic progress, and personal engagement with a accessible leadership team, the positives can outweigh the negatives when due diligence is performed and ongoing quality checks are in place. For those who cannot tolerate the flagged risks - especially around cleanliness, outdoor access, and admission clarity - exploring other facilities with a cleaner operating record and firmer maintenance practices will likely save time, money, and heartache in the long run.
156 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (4 miles away) New Castle County (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services-West Deptford in West Deptford, NJ is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can indulge in pampering and grooming services. Cable or satellite TV is available for entertainment purposes, and there is also community-operated transportation for convenient travel. A computer center is provided to keep residents connected digitally.
The dining room offers restaurant-style dining with delicious meals prepared and served by the staff. Special dietary restrictions are accommodated to cater to individual needs. Additionally, residents have access to a kitchenette if they prefer to prepare their own meals.
For recreational activities, Manorcare Health Services-West Deptford offers various on-site amenities. A fitness room allows residents to engage in physical exercise for strength and well-being. There is also a gaming room and small library for leisurely pursuits. Outdoor space and gardens provide a peaceful environment for relaxation.
Housekeeping services ensure that the living spaces remain clean and tidy, while move-in coordination eases the transition for new residents. Private bathrooms provide comfort and convenience, while Wi-Fi/high-speed internet keeps residents connected with loved ones.
When it comes to care services, Manorcare Health Services-West Deptford goes above and beyond. A 24-hour call system ensures that help is always just a button away, providing peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management helps ensure that medications are taken properly and on time.
The community also places emphasis on mental wellness with its dedicated program. Additionally, special dietary restrictions are accommodated, including diabetes diets.
Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments. This ensures that residents have easy access to medical care when needed.
Manorcare Health Services-West Deptford offers a range of activities and services to enhance the quality of life for its residents. Concierge services cater to their individual needs, and fitness programs promote physical well-being. Planned day trips and resident-run activities provide opportunities for socialization and adventure. Scheduled daily activities keep residents engaged and entertained.
The community is conveniently located near cafes, pharmacies, physicians, restaurants, and transportation options, providing easy access to essential amenities and services in the surrounding area.
Overall, Manorcare Health Services-West Deptford provides a comfortable and caring environment where residents can enjoy their independence while receiving the support they need.
Manorcare Health Services-West Deptford is located at 550 Jessup Road, West Deptford, NJ 08066 in Gloucester County, New Jersey
Manorcare Health Services-West Deptford on seniors.fyi includes 6 photos including images showing rehabilitation, physical therapy, healthcare, building, outdoor, landscaping, seating area, exercise, and more.
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