Manorcare Health Services-West Deptford
Save550 Jessup Road, West Deptford, NJ 08066
For more information about senior living options: (844) 490-3973
The staff are compassionate, attentive, and genuinely caring toward residents. The physical and occupational therapy teams are outstanding and help patients regain mobility. The facility is consistently clean, well-run, and provides a welcoming environment. Residents feel like family thanks to staff who go above and beyond to meet their needs. Administration and admissions teams are responsive, kind, and supportive. The activities department and speech therapy staff keep residents engaged and connected. Families consistently report excellent care and clear communication from the care team. The facility offers flexible visiting hours and a culture of respect and dignity for residents. Overall, the experience is described as highly positive, with patients and families grateful for the care.
They would give zero stars to Atlas West Deptford and warn others to avoid it. The facility is filthy, with dirty bathrooms and unclean rooms. Some staff were rude and failed to introduce themselves or knock before entering. There were reports of serious injuries or medication issues with little or no explanation. Personal belongings, like wallets and cell phones, went missing and staff did not address it. The food was terrible and nutrition/hydration were mishandled. Call bells were not answered and patients were left unattended for long periods. Renovation and safety concerns included mold and hazardous walking conditions. The facility should be closed down or described as a nightmare by some reviewers.Manorcare Health Services-West Deptford is best suited for families seeking aggressive, results-oriented post-acute rehabilitation where a strong therapy focus can drive a return to independence. This community tends to shine for residents who arrive after surgery or acute illness and need swiftly coordinated PT, OT, and speech therapy, with nursing and aides readily available to support daily progress. Families that prize visible therapy momentum, frequent family updates, and hands-on involvement from administrators when concerns arise will find this setting a practical match. It is less ideal for those whose top priority is an immaculate, pristine environment or whose loved one requires highly regulated memory-care oversight with flawless consistency across shifts.
Alternatives should be considered for anyone tracking several red flags that recur in resident experiences. Several reviews describe ongoing cleanliness and maintenance worries, dated interiors, and safety concerns tied to renovations. A portion of feedback highlights gaps in communication, inconsistent responsiveness, and instances of discharge instructions not being clearly conveyed. For families seeking a setting with extremely tight procedural control, transparent daily documentation, and ironclad safeguards, especially for high-safety needs or memory-care residents, these reports suggest a closer look at other options may be wise. The reality is that positive rehab outcomes can coexist with reports of friction or gaps in non-therapy areas, which matters for long-term satisfaction and peace of mind.
The strongest, most consistent positives center on the rehab program and the caregiving team. The PT/OT/ST teams are repeatedly praised for their expertise, tailored plans, and steady progress toward returning home. Nursing staff and aides frequently receive thanks for their attentiveness and compassionate approach, with families noting clear communication and proactive involvement from therapy coordinators, social workers, and unit leadership. When management is engaged and reachable, some reviews highlight an administrator who keeps an open door and responds promptly, care feels more cohesive, and family confidence rises. In addition, the facility offers inviting visitation opportunities and supportive ancillary services, such as on-site salon or recreational programming that helps preserve a sense of normalcy and social connection during recovery.
Those same reviews do not overlook notable drawbacks. The most persistent concerns involve environmental and operational gaps: rooms and common areas described as not consistently clean, maintenance issues during renovations, and occasional questions about safety or staffing coverage. Some families report miscommunications around care plans or discharge expectations, and a minority recount experiences that feel rushed or reactive rather than proactive. Medication management and timely access to pain relief are other points of contention in some accounts, underscoring that the medical component must be monitored closely and paired with vigilant family involvement. Taken together, these cons temper expectations and demand an active partnership with clinicians and administrators.
The offsetting strengths, highly capable rehab teams, empathetic nursing staff, and accessible leadership, still carry significant weight for families prioritizing restoration and functional gains. For residents with clear rehabilitation goals, the therapy-driven path to walking again or regaining independence can justify the trade-offs tied to environmental concerns. When the care team is consistently competent and willing to coordinate with families, progress feels tangible, and discharge readiness becomes a credible milestone rather than a distant promise. The presence of memory-care–specific attention in some reviews also indicates potential value for residents facing cognitive challenges, provided the facility’s staffing and routines align with safety needs. In short, the pros and cons are not a simple balance; they form a practical calculus: therapy excellence and compassionate care can outweigh some facility shortcomings if active oversight remains in place.
Decision guidance for families then comes down to priorities and risk tolerance. If rehab momentum, personal attention from nursing staff, and reliable family communication are nonnegotiables, Manorcare West Deptford warrants a serious, exploratory visit with a structured questions list: request to meet the therapy director and observe sessions across multiple days and shifts; review current care plans and discharge criteria; ask about response times to call bells and pain management protocols; inspect cleanliness and safety around the renovation zones; verify meal quality and dietary compliance; and probe the social work team’s ability to coordinate post-discharge care. If, instead, a serene, consistently spotless environment and rock-solid daily operations are paramount, especially for memory-care residents or those at higher risk of neglect, consider stronger due diligence or alternatives where cleanliness records and quality-control processes are more clearly documented.
In the end, Manorcare West Deptford delivers credible rehab results within a framework that can feel uneven outside the therapy suite. It is a pragmatic choice for families who are prepared to advocate, participate in care planning, and monitor day-to-day conditions while leveraging a robust rehabilitation program to drive recovery. For those who cannot accept variability in cleanliness, safety, or routine communication, it is prudent to widen the search and compare options with more stringent environmental controls. The right fit will align the loved one’s rehabilitation ambitions with a care team that communicates openly, maintains safety standards, and sustains progress without compromising dignity or safety.
156 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (4 miles away) New Castle County (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services-West Deptford in West Deptford, NJ is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can indulge in pampering and grooming services. Cable or satellite TV is available for entertainment purposes, and there is also community-operated transportation for convenient travel. A computer center is provided to keep residents connected digitally.
The dining room offers restaurant-style dining with delicious meals prepared and served by the staff. Special dietary restrictions are accommodated to cater to individual needs. Additionally, residents have access to a kitchenette if they prefer to prepare their own meals.
For recreational activities, Manorcare Health Services-West Deptford offers various on-site amenities. A fitness room allows residents to engage in physical exercise for strength and well-being. There is also a gaming room and small library for leisurely pursuits. Outdoor space and gardens provide a peaceful environment for relaxation.
Housekeeping services ensure that the living spaces remain clean and tidy, while move-in coordination eases the transition for new residents. Private bathrooms provide comfort and convenience, while Wi-Fi/high-speed internet keeps residents connected with loved ones.
When it comes to care services, Manorcare Health Services-West Deptford goes above and beyond. A 24-hour call system ensures that help is always just a button away, providing peace of mind for both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management helps ensure that medications are taken properly and on time.
The community also places emphasis on mental wellness with its dedicated program. Additionally, special dietary restrictions are accommodated, including diabetes diets.
Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments. This ensures that residents have easy access to medical care when needed.
Manorcare Health Services-West Deptford offers a range of activities and services to enhance the quality of life for its residents. Concierge services cater to their individual needs, and fitness programs promote physical well-being. Planned day trips and resident-run activities provide opportunities for socialization and adventure. Scheduled daily activities keep residents engaged and entertained.
The community is conveniently located near cafes, pharmacies, physicians, restaurants, and transportation options, providing easy access to essential amenities and services in the surrounding area.
Overall, Manorcare Health Services-West Deptford provides a comfortable and caring environment where residents can enjoy their independence while receiving the support they need.
Manorcare Health Services-West Deptford is located at 550 Jessup Road, West Deptford, NJ 08066 in Gloucester County, New Jersey
Manorcare Health Services-West Deptford on seniors.fyi includes 6 photos including images showing rehabilitation, outdoor, landscaping, physical therapy, healthcare, building, tree, grass, and more.
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