Atrium Post Acute Care Of Park Ridge

Pros

• The therapy staff at Atrium Post Acute Care of Park Ridge is highly praised for being attentive and going above and beyond to help residents improve.
• Many reviewers commend the nursing staff for their courteousness and attentiveness in providing care to residents.
• Reviewers consistently note that the facility is clean, well-maintained, and offers a pleasant environment for both residents and visitors.
• The administrative team, particularly Trevor and Danielle, received recognition for their helpfulness during the admission process.
• Overall, several individuals express gratitude towards the staff for their dedication to ensuring a positive experience despite challenges that arise from understaffing.
• Patients appreciate the spacious accommodations and well-prepared meals offered by the kitchen staff.
• The physical therapy department is frequently commended for its high level of expertise and effectiveness in helping patients regain strength and mobility.
• Many families felt welcomed by the staff, creating a sense of community within the facility.

Cons

• The facility has gone downhill, with dirty rooms and inadequate daily cleaning.
• There are complaints about the lack of compassion and desire among the nursing staff to care for patients.
• Food is often cold, and residents do not receive what they order.
• Nursing assistants have been dismissive when asked for help regarding patient care.
• Some residents are left unmonitored, leading to falls and injuries without proper oversight.
• Staffing shortages result in delayed responses to patient needs, including long waits for help with basic tasks like using the bathroom.
• Personal items belonging to residents, such as glasses and dentures, have been lost multiple times by the facility.
• Concerns raised with management regarding patient care have not resulted in any improvements.

Review

The experience of residents and their families at Atrium Post Acute Care of Park Ridge varies widely, with some praising the facility for its excellent therapy services while others express deep dissatisfaction with the overall care and conditions. The disparity in experiences highlights critical issues related to staffing, cleanliness, and nursing attitudes that prospective patients should consider when making decisions about long-term care.

Many reviewers pointed out the strong reputation of the therapy department at Atrium, noting that therapists are attentive and dedicated to helping patients achieve their rehabilitation goals. One reviewer mentioned how a physical therapist provided exemplary support following their mother’s stroke, while another highlighted a staff member's commitment to tailoring care according to her husband’s needs. The positive feedback focused on staff members like Megan, Marie P., Brooke, and Amanda, showcasing that while the healthcare providers may face challenges, there are key individuals who stand out in delivering compassionate care.

However, several reviews reveal persistent issues with cleanliness and the timely provision of basic services. One visitor reported finding their loved one’s room dirty and not cleaned regularly, leading to concerns over hygiene standards in the facility. Instances were cited where residents had to wait excessively for assistance—one family member recounted waiting an hour just to be taken to the bathroom. Furthermore, dissatisfaction arose from problems such as cold food being served or orders not being fulfilled accurately. Such factors can significantly affect the comfort and well-being of residents who already face challenging circumstances.

A recurring theme in negative reviews is an apparent lack of compassion among certain nursing staff members. Some reviewers expressed frustration over unhelpful responses from aides or nurses when they sought assistance for their loved ones. Complaints about staff standing around while call bells rang out highlight what seems to be a systemic issue regarding understaffing or inadequate training within the nursing team. This lack of attention has resulted in severe consequences for some residents; one alarming account involved a resident falling due to inadequate supervision which led to serious injury.

Despite these flaws, there are also numerous commendations toward both administrative personnel and various caring staff members who help maintain a level of quality within Atrium's operations. Positive interactions with administration staff such as Trevor and Danielle were acknowledged as helpful during admission processes; families appreciated feeling supported throughout difficult transitions into long-term care. Visitors also praised caregivers who endeavored tirelessly despite facing overwhelming workloads due to chronic understaffing—a situation many facilities across the country confront.

For families seeking care options for loved ones with complex medical needs, it is essential to advocate firmly within these environments where communication gaps may exist between administration and frontline workers. Many reviewers urged other families considering this facility to actively participate in overseeing their loved ones’ care as being present regularly could ensure better outcomes—a sentiment echoed by another reviewer who stated they attended six out of seven days per week just for peace of mind regarding their family member's treatment.

In conclusion, Atrium Post Acute Care of Park Ridge serves a diverse group of patients whose experiences range widely from deeply satisfied relatives appreciating individualized therapy sessions to frustrated family members disheartened by poor overall patient management conditions—underscoring that potential residents must research thoroughly before committing solely based on isolated positive accounts amidst troubling reports surrounding staffing efficacy and patient dignity in care delivery settings.

Restaurants

• Taco Bell (0.2 miles)
• Wendy's (4.2 miles)
• White Castle (4.3 miles)
• Chick-Fil-A (4.9 miles)
• Allendale Bar & Grill (4.9 miles)
• McDonald's (4.9 miles)
• Popeyes Louisiana Kitchen (5.1 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.4 miles)
• Franklyn's Pharmacy (4.8 miles)

Physicians

• Tenafly Pediatrics (0.6 miles)
• Women's Total Health of Woodcliff Lake (2 miles)
• Memorial Sloan Kettering Cancer Center Bergen (2.3 miles)
• Orangetown Pediatric Associates (3.4 miles)
• Kayal Orthopedic - Westwood (3.8 miles)
• Northeast Orthopedics & Sports Medicine - Orangeburg (4.2 miles)
• ENT and Allergy Associates (4.7 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (4.3 miles)
• Panera Bread (5.8 miles)
• Starbucks (6.6 miles)
• Starbucks (6.9 miles)
• Boxer Donut & Espresso Bar (7 miles)
• Art Cafe Of Nyack (7 miles)

Places of Worship

• Good Shepherd Lutheran Church (1.8 miles)
• St Pauls Parish (6.2 miles)
• Congregation Tzemach Tzedek Lubavitch of Monsey (6.7 miles)
• All Saints Episcopal Church (6.9 miles)
• Community Church Of Glen Rock (7.1 miles)
• Bais Hamedrash (7.3 miles)
• Hawthorne Gospel Church (7.8 miles)

Hospitals

• Hackensack Meridian Health Pascack Valley Medical Center (3.8 miles)
• The Valley Hospital (5.1 miles)

Theaters

• Nanuet STM 12 & RPX (4 miles)
• AMC Palisades 21 (5.8 miles)

Transportation

• Bus Stop (4.5 miles)
• NJT - Waldwick Station (4.9 miles)
• Metro North / NJT - Suffern Station (8.1 miles)
• IHA Arbor Road Bus Stop (8.2 miles)
• Metro North - Dobbs Ferry Train Station (8.3 miles)

Parks

• Piermont Pier (6.4 miles)
• Tallman Mountain State Park (6.6 miles)
• Saddle River County Park (6.6 miles)
• Saddle River County Park - Dunkerhook Area (7 miles)
• Van Saun County Park (7.5 miles)