King Manor Care And Rehabilitation Center

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King Manor Care And Rehabilitation Center

King Manor Care And Rehabilitation Center

2303 West Bangs Avenue, Neptune, NJ 07753

For more information about senior living options: (844) 490-3973

4.4 from 77 reviews
5 stars
61
4 stars
7
3 stars
0
2 stars
0
1 stars
9

Skilled Nursing Facility

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    Overall Review of King Manor Care And Rehabilitation Center

    Pros

    • pro The staff were fantastic and engaged with residents in singing and dancing.
    • pro Denise, Marquita, Tzai, Zaire, Jaime, and Brittany are fantastic.
    • pro The staff from the head nurse to aides are professional and go out of their way to make families comfortable.
    • pro The front desk staff are helpful and friendly.
    • pro All staff are super helpful and genuinely kind, always answering questions or finding answers.
    • pro The facility is great and consistently clean.
    • pro King Manor provides compassionate, personalized care in a family-like environment.
    • pro The collaboration among nurses, aides, therapists, and administration ensures comprehensive care.
    • pro Debbie the social worker goes above and beyond for everyone.
    • pro Maddy the MDS helps in times of need.
    • pro The Activities Director Brittany is great with engaging programs.
    • pro The rehab department is excellent.

    Cons

    • pro One reviewer cites incompetent policy setting for the patients with medical needs at King Manor Rehabilitation Center.
    • pro Another reviewer alleges staff used passwords and credentials of other medical professionals to expel medications and modify health records orders.
    • pro They claim bad reports were written about them after they stood up against these bad employees.
    • pro They say that employees ignore serious situations to keep their jobs.
    • pro A reviewer is disgusted by delays in doctor responses during medical emergencies and the lack of a nebulizer for two weeks.
    • pro The food is described as retaliatory and substandard, with plant-based options and poor presentation.
    • pro Ambulance requests were reportedly ignored in life-threatening situations, with long waits for transport.
    • pro They say the director allows trashed situations and should be terminated.

    Review

    King Manor Care Center evokes a picture of warmth, professionalism, and a community-centered approach to care. Across many accounts, residents and families describe a facility where activities are lively and inclusive, with staff who engage warmly with both residents and visitors. One entertainer's experience stood out for the joy shared with residents: staff members Denise, Marquita, Tzai, Zaire, Jaime, and Brittany, the activities director, were highlighted as fantastic, and the staff across the organization were commended for joining in their going-away party with the resident's family. The sense was that the environment encouraged connection, celebration, and a genuine commitment to making moments meaningful for those living there.

    Several reviewers praised the overall atmosphere and everyday operations. The front desk was repeatedly described as friendly and helpful, with clear directions given to visitors as they navigated the facility. Comments about the staff extended beyond a single moment, noting that almost everyone they interacted with was genuinely kind, responsive, and engaged. There was appreciation for how questions were handled - staff would either answer them or take the time to find out the information, rather than dismissing concerns. In sum, the facility consistently felt clean, well-run, and focused on treating residents with respect and consideration.

    From an insider perspective, the place was portrayed as more than just a job site; it was described as an immensely rewarding experience defined by a deep commitment to patient care. The writer emphasized genuine compassion shown to every patient and the personalized attention they received, highlighting how collaboration across all roles - nurses, aides, therapists, and administrative staff - contributed to comprehensive care. The environment was depicted as supportive and family-like for both residents and employees, with colleagues who demonstrated care in every interaction. Leadership and teamwork were singled out as enabling a culture where careful attention to detail and consistent care were daily realities, rather than exceptions.

    Several specific staff members and roles received particular praise. The social worker Debbie was noted for going above and beyond for everyone in the facility, while the MDS nurse Maddy was acknowledged for helping during difficult times. Brittany, the Activities Director, repeatedly appeared in reviews as a standout, with residents and families appreciating the engaging programs and the sense that activities were tailored to residents' needs and interests. The rehab department received frequent positive mentions, described as excellent, with impassioned testimonials about the quality of therapy and the effectiveness of the rehabilitation process. The overall message: King Manor is a place where rehabilitation and long-term care are treated with professional rigor and genuine care.

    Families visiting loved ones echoed similar sentiments about the atmosphere. Reviewers described the care as amazing and the way residents were treated "like family" as a defining strength. People spoke of attentive staff who were friendly and professional, a clean facility, and a sense that residents felt safe and well cared for. The experience of checking in, meeting the care team, and seeing staff greet both residents and families with warmth painted a portrait of a welcoming environment. In several accounts, the facility's leadership was cited as being visible and accessible, contributing to a trust-building sense that residents' well-being was the top priority.

    Another recurring thread was the consistency of high marks for the facility's cleanliness, organization, and the friendly, capable demeanor of the staff. Reviewers described a well-maintained environment where the departments - reception, nursing, therapy, and administration - worked together smoothly, and where department heads were perceived as helpful and approachable. The sense of a coordinated care team extended to the perception that staff went "out of their way" to ensure comfort for residents and their families, reinforcing confidence in the quality of care and the commitment to making King Manor feel like a well-run, respectful home for its residents.

    Yet, within the collective voice, there is a starkly contrasting experience reported by at least one reviewer. This account raised serious concerns about policy, safety, and leadership. The reviewer described what they saw as incompetent policy setting that adversely affected patients with medical needs. Allegations included misuse of passwords and credentials by staff to modify medications and health records without proper authorization, along with delays in medical responses that allegedly endangered a patient's health. The complaint goes further, describing a pattern of neglect, including delayed nebuilizer therapy, problematic food choices allegedly designed to retaliate against patients, and a broader assertion that the director tolerated or enabled unsafe practices. The account claimed that emergency situations were not handled promptly, and that there was an atmosphere of fear among patients who felt unable to speak up. The reviewer named individuals - specifically labeling the nurse director - and claimed that actions and attitudes at the management level contributed to an unsafe environment. The message from this perspective is unequivocal: serious changes at leadership and policy levels were necessary, and the reviewer expressed deep concern for patient safety and well-being.

    Despite this strongly negative view, there is recognition from the same account that some individuals were described as working hard behind the scenes. The writer acknowledged the efforts of the "Pai and her office ladies," who were said to do excellent work, while still laying fault at the door of the director for allowing troubling conditions to persist. This nuance suggests a complex picture: while some staff are praised for dedication and hard work in supporting residents, there are claimed systemic issues that, in the reviewer's view, undermined patient safety and care quality. The narrative ends on a plea for accountability and a call for significant changes to leadership and operations, underscoring that patient welfare must take precedence over any internal disagreements or policy failings.

    Taken together, the reviews present a facility that many experience as a bright, compassionate, and well-run place for rehabilitation and long-term care. The majority of voices celebrate the staff's warmth, the high levels of cleanliness and organization, and the meaningful programs and therapies that help residents feel valued and supported. The presence of passionate individuals across roles - from activities directors and social workers to therapists, nurses, and administrative leaders - appears to be a core strength. For families and visitors, King Manor often feels like a place where care feels personal, where staff strive to treat residents with dignity, and where programs are designed to promote both physical and emotional well-being.

    At the same time, the more alarming account serves as a cautionary note. It emphasizes that even the most well-intentioned care communities can face serious lapses in policy, safety, and accountability. The discrepancy between the widespread positive experiences and the pointed negative allegations suggests that readers should take a diligent, well-rounded approach when evaluating King Manor. Prospective families may want to tour the facility, speak directly with current residents and family members, and ask specific questions about medication safety, emergency response times, food quality, and how leadership handles adverse events. In short, King Manor appears to be a place of considerable warmth and professional care for many, but it is also a setting where concerns have been raised about governance and patient safety that deserve careful, independent review.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    King Manor Care And Rehabilitation Center in Neptune, NJ is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community features a beauty salon where residents can have their hair and nails done, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings, appointments, and errands. There is also a computer center for residents to stay connected with loved ones or engage in online activities.

    Residents can enjoy their meals in the dining room with restaurant-style dining or in their own private kitchenette if desired. Housekeeping services are provided to maintain cleanliness and orderliness. The community boasts an outdoor space and garden where residents can relax and enjoy nature.

    For recreational activities, there is a fitness room, gaming room, small library, and wellness center. Wi-Fi/high-speed internet is available throughout the community for connectivity. Move-in coordination assistance is provided to make the transition smooth for new residents.

    In terms of care services, King Manor offers 24-hour call system and supervision to ensure safety at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special attention is given to individuals with diabetes through specialized diets. Medication management is also provided to ensure proper administration.

    The community has a mental wellness program in place to support residents' emotional well-being. Any special dietary restrictions are accommodated by the dining service team. Transportation arrangements are made for medical appointments.

    Various activities are organized on a regular basis including fitness programs, planned day trips, resident-run activities, and scheduled daily activities for socialization opportunities.

    King Manor Care And Rehabilitation Center boasts a convenient location with many nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals and transportation options.

    Overall, this assisted living community provides top-notch care services along with a plethora of amenities and activities to create a comfortable and enjoyable living environment for its residents.

    Nearby Places of Interest

    Hospitals

    • Hackensack Meridian Health Jersey Shore University Medical Center (0.7 miles)
    • K. Hovnanian Children's Hospital (0.7 miles)
    • Monmouth Medical Center (6 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Booskerdoo Coffee & Baking Co. (1.6 miles)
    • Rook Coffee (3.1 miles)
    • Rook Coffee (3.8 miles)
    • Rook Coffee (4.4 miles)
    • The Baked Bear (6.4 miles)
    • Green Planet Coffee Co. (6.6 miles)

    Pharmacies

    • Walgreens (0.7 miles)
    • CVS Pharmacy (1.1 miles)
    • Rite Aid (1.3 miles)
    • Walgreens (1.5 miles)
    • Bradley Beach Pharmacy (1.7 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (2.5 miles)

    Physicians

    • American Heart Center (0.8 miles)
    • University Radiology Group (0.9 miles)
    • Meridian Rehabilitation at Neptune (0.9 miles)
    • American Family Hearing Center (2.1 miles)
    • Coastal Ear, Nose & Throat (2.8 miles)
    • Atlantic Allergy Asthma & Immunology (3 miles)
    • Meridian Health - Saad Saad, MD (4.1 miles)

    Transportation

    • Asbury Park Station (1.3 miles)
    • NJT - Long Branch Station (6 miles)

    Places of Worship

    • Jersey Shore Rescue Mission (1.3 miles)

    Restaurants

    • Pete & Elda's Bar / Carmen's Pizzeria (1.5 miles)
    • The Buttered Biscuit (1.5 miles)
    • Asbury Ale House (1.5 miles)
    • Asbury Festhalle & Biergarten (1.6 miles)
    • McDonald's (1.7 miles)
    • Days Ice Cream (1.8 miles)
    • Porta (1.9 miles)

    Parks

    • Fletcher Lake Park (1.6 miles)
    • Pete's Playground (1.6 miles)
    • Memorial Park (1.9 miles)
    • Joe Palaia Park (2.7 miles)
    • Orchard Park (6.4 miles)
    • Seven Presidents Oceanfront Park (7.4 miles)

    Theaters

    • AMC Monmouth Mall 15 (4.8 miles)

    Frequently Asked Questions

    Where is King Manor Care And Rehabilitation Center?

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