Childrens Specialized Hospital Mountainside
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150 New Providence Road, Mountainside, NJ 07092
For more information about senior living options: (844) 490-3973
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The medical and therapy staff are like family and treat the children as their own. The staff are consistently kind, thoughtful, and some have served at Children's for decades. Families feel reassured that their child is well taken care of by a large, caring community. The Mountainside location is extremely clean, and all staff are amazing, knowledgeable, and accommodating. The hospital is praised for its excellent therapies and kind staff, with at least one reviewer calling it the best for children. The hospital saved a life, and the person expresses lifelong gratitude for the care received. The organization provides helpful advocacy and connects families with resources to navigate school requirements.
The staff canceled the ADD evaluation because the patient was six minutes late, despite a long wait and travel, leaving the parent frustrated. The reviewer felt the clinic showed no compassion or understanding when care was needed. The patient experienced repeated difficulty contacting the clinic, with no one answering the phone or returning calls. They were told that lateness would result in cancellation, but nothing in emails stated this, leaving them feeling misled. They criticized autism evaluations conducted via telemedicine as overpriced and unable to diagnose, hindering progress. They described long hold times and being hung up on, then shuffled between extensions. They warned that new patient bills could exceed $500 even with insurance. They called the experience the worst and said they would not recommend the place.There is a strong, almost familial trust that runs through the experiences shared about Children's Specialized Hospital across New Jersey. In Mountainside, families describe the long-term care unit as a sanctuary where the medical and therapy staff feel like an extended family. People highlight how the same team members show up again and again, sometimes having worked there for decades, which creates a sense of stability and comfort for parents and their children. One parent even calls the staff "like family," noting that they never had to worry about her special-needs son when he was in their care and that the extended support network made the experience feel supportive rather than isolating. The Mountainside location is praised for its cleanliness and for treating every child as a person with unique needs, not just a patient in a system.
The narrative also recalls long-standing relationships that predate recent changes. A family that started with a waitlist in 2018 at the JC location - where the school insisted on a neurodevelopmental pediatrician's involvement first - found the process lengthy but ultimately rewarding: staff were kind, appointments arrived with reminders, and the family felt supported from intake through ongoing care. The JC site's closure adds a bittersweet edge to the memories, but the sentiment remains that the staff were thoughtful and that the organization helped them connect with advocates who could fight for a student's rights and for the school's responsibilities. In that vein, the hospital is viewed as more than a medical provider; it's a practical ally in navigating the complexities of education, diagnosis, and treatment for children with developmental needs.
Yet not all experiences have been seamless. A Clifton appointment for an ADD evaluation illustrates the kind of friction that some families encounter. After arriving exactly on time and submitting required paperwork online, the family found a door locked at the critical moment, with the staff deeming them "late" despite a lengthy drive and a half-day taken from work. The parent's frustration centers on the perception that there wasn't enough flexibility to accommodate a brief delay, especially given the time already invested in waiting months for the appointment. The staff apologized and promised follow-up, but the overall impression was that compassion and operational flexibility were not aligned on that day. For a family already navigating the burden of special needs care, the experience felt misaligned with the institution's stated values.
Other reviews push deeper into systemic concerns, touching on the realities of navigating autism evaluations and telemedicine. Several families express that autism diagnoses cannot be reliably achieved through telemedicine, a limitation that leaves them feeling stalled after long and often costly cycles of virtual visits, only to be told a diagnosis cannot be made without in-person assessments. They describe ongoing frustrations as they wait months or more for decisions, sometimes paying for telehealth experiences that don't translate into actionable steps forward. The sense across these accounts is that technology is helpful but not a substitute for the in-person, diagnostic process when it comes to autism, and the frustration grows when expectations for timely, concrete outcomes aren't met.
Communication and scheduling emerge as threads of recurring concern as well. One family recounted receiving a late-evening call about a needed procedure, only to struggle with unreturned messages and hours of angling for a callback. Another account highlights the experience of trying to schedule or confirm appointments, with instances of missed calls, long hold times, and the impression that the phone system is impersonal and inefficient. In some cases, families can feel supported by the clinical care they receive, noting that the therapies themselves are excellent and that staff generally show kindness; in others, the administrative side creates stress that can overshadow even the most well-intentioned clinical efforts.
Despite the negatives, there are also strong affirmations of the hospital's value. Some reviews describe the experience as among the best for children with varied needs, praising the dedication of therapists and the overall level of care. One parent, reflecting on the Mountainside experience, emphasizes how the facility became the central hub for all his son's specialty needs, underscoring the value of having a single, trusted place for comprehensive care. Another memory, rooted in gratitude, connects back to a personal history from the 1970s when the hospital saved a life after a devastating illness, illustrating a long-standing commitment to patient welfare that continues to echo through successive generations of families.
In the end, the collection of perspectives depicts a hospital that many families deeply rely on for specialized pediatric care, while also acknowledging the friction points that come with large, complex systems. The staff's warmth and expertise are repeatedly celebrated, especially in the Mountainside location, where patients feel seen and supported. At the same time, frustrations around scheduling, telemedicine limitations for certain diagnoses, and the realities of busy phone lines remind readers that even highly regarded institutions grapple with the challenges of modern healthcare delivery. The combined voice is one of cautious optimism: the hospital is a lifeline for many families, offering remarkable clinical care and advocacy, even as it continues to strive toward smoother administrative processes and more timely, transparent communication.
46 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Childrens Specialized Hospital Mountainside in Mountainside, NJ is a fully furnished assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides comfortable accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for relaxation and entertainment.
Residents can enjoy delicious meals in the dining room or restaurant-style dining area, with special dietary restrictions taken into consideration. Housekeeping services are provided to ensure a clean and tidy living environment.
Care services offered include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. Medication management is also provided to ensure proper administration. The community promotes mental wellness through its dedicated program.
With two nearby cafes, residents have the option to socialize outside the community. Four parks provide opportunities for outdoor activities and enjoyment of nature. Additionally, there are multiple pharmacies and physicians nearby to meet any medical needs.
Transportation options are available for easy access to various locations. For those seeking spiritual fulfillment, there is a place of worship conveniently located nearby.
Overall, the Childrens Specialized Hospital Mountainside offers a comprehensive assisted living experience with its excellent amenities, care services, and convenient access to nearby facilities and activities.
Childrens Specialized Hospital Mountainside is located at 150 New Providence Road, Mountainside, NJ 07092 in Union County, New Jersey
Childrens Specialized Hospital Mountainside on seniors.fyi includes 3 photos including images showing outdoor, nature, waiting area, interior, building, architecture, trees, and more.
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