Manor Care Mountainside

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Manor Care Mountainside

1180 Route 22 West, Mountainside, NJ 07092

For more information about senior living options: (844) 490-3973

2.5 from 11 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The rehabilitation department and a small handful of nurses and staff were excellent.
  • pro The physical therapy and various activities provided at Manor Care Mountainside were very good.
  • pro The 11 to 7 shift had pleasant and attentive aids, such as Arlene, who made the patients feel like family.
  • pro The PT department was caring and provided good services.
  • pro Some of the nursing staff were friendly and attentive to patients' needs.

Cons

  • pro Huge turnover administratively, very unresponsive to inquiries.
  • pro Failed to advise family of at least 2 falls.
  • pro Failed to communicate medical concerns and symptoms to doctor resulting in rehospitalization.
  • pro Not knowledgeable or unwilling to assist with insurance and Medicaid effectively.
  • pro Too many water spots on floor and ceilings, suspect unhealthy mold issues.
  • pro Frequently understaffed and staff ignores patient requests or goofs off.
  • pro Food isn't fit to feed a dog.
  • pro Treat people like cattle with no consideration or empathy.
  • pro Filthy place, rude, minimal compassion or empathy, difficult to get through on the phone.
  • pro Blinds in the room were dirty, walls were chipped, furniture was rundown.
  • pro No care for patients, found mother naked in bed too many times, impossible to get someone to take her to the bathroom.
  • pro Horrible staff who yelled at patients and refused to call 911 when needed.
  • pro Rooms small and difficult for wheelchairs to maneuver, limited caring aides and nursing staff for patient needs.
  • pro Not clean enough facility with poor nurses and horrible food quality.
  • pro Some statements may have been edited for clarity.)

Review

Manor Care Mountainside, a nursing home and rehabilitation facility, has received mixed reviews from patients and their families. While some have praised the rehabilitation department and a small handful of nurses and staff for their excellent care, others have expressed disappointment towards the administration and overall level of service provided.

One common complaint mentioned by several reviewers is the lack of responsiveness from staff members. It seems that both phone calls and emails often go unanswered, leaving families frustrated and concerned about their loved ones' well-being. In addition, there have been instances where the facility failed to communicate important information to families, such as falls or medical concerns, leading to rehospitalization.

There have also been concerns raised about the level of knowledge and assistance provided in regards to insurance and Medicaid. Some reviewers felt that Manor Care Mountainside was either unwilling or unable to effectively assist with these matters compared to other facilities they had experience with.

Cleanliness appears to be another issue at this facility. Water spots on floors and ceilings raised suspicions about potential mold issues, while chipped walls and dirty blinds gave an overall rundown impression. Some reviewers even described the place as filthy.

Staff behavior has also come under scrutiny, with reports of unhelpful or inattentive employees who sometimes pretend not to hear patient requests or goof off instead of attending to their duties. One reviewer witnessed staff members hiding in the kitchen for extended periods, engaging in laughter and conversation while neglecting their responsibilities.

The quality of food at Manor Care Mountainside has also been criticized. One reviewer went so far as to say that it wasn't fit for their dog. This lack of attention to dietary needs adds to the perception that patients are not being treated with consideration or empathy.

Despite these negative experiences, there were some positive aspects mentioned in a couple of reviews. The rehabilitation department was praised for its effectiveness and caring approach towards patients. Additionally, one reviewer found the long-term care satisfactory for their mother-in-law, who reported being happy with the facilities and enjoying the various activities provided.

In conclusion, while Manor Care Mountainside has received some positive feedback for its rehabilitation department and certain staff members, it seems to have significant issues in areas such as administration, responsiveness, cleanliness, and overall quality of care. Families and patients should carefully consider these factors before choosing this facility for themselves or their loved ones.

Features

Housing

  • 151 resident community capacity 151 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Newark International (9 miles away) Newark International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manor Care Mountainside in Mountainside, NJ is a premier assisted living community offering an array of amenities and care services to meet the needs of its residents. The community boasts a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, a fully furnished living space, a gaming room, and a small library.

Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions catered to. There is also a fitness room and wellness center available for residents to stay active and maintain their overall well-being. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying nature.

Care services at Manor Care Mountainside include 24-hour call system and supervision to ensure the safety and comfort of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by dedicated staff members. Medication management, diabetes diets, and special dietary restrictions are also offered to support the health needs of residents.

The community offers transportation arrangements both within the community as well as non-medical transportation to doctors' appointments. Move-in coordination services make transitioning into this assisted living community seamless.

Manor Care Mountainside is situated in an ideal location with nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options. Residents have access to concierge services as well as scheduled daily activities designed to enhance social engagement. Planned day trips and resident-run activities provide opportunities for exploration outside of the community.

Overall, Manor Care Mountainside provides a welcoming environment where seniors can enjoy comfortable living with personalized care services tailored to their needs while enjoying various amenities and nearby conveniences.

Nearby Places of Interest

Physicians

  • Kartan Saritha Summit Medical Group Westfield (0.8 miles)
  • Kenilworth Primary Care (2.9 miles)
  • Summit Medical Group (3.3 miles)
  • Premier Urology Group (3.4 miles)
  • Merck (3.7 miles)
  • New Jersey Spine Center (4.4 miles)
  • Summit Medical Group (6.6 miles)

Parks

  • Mindowaskin Park (1.7 miles)
  • Forest Road Park (3.2 miles)
  • Ponderosa Farm Park (4 miles)
  • Winfield Park (4.3 miles)
  • Memorial Park (5.2 miles)
  • Milton Lake Park (6 miles)
  • Milo S. Borden Park (6.1 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (3.9 miles)
  • The Bread Stand (5.4 miles)
  • True Salvage Cafe (6 miles)
  • Starbucks (6.4 miles)
  • Starbucks (8 miles)
  • Starbucks (8.2 miles)

Pharmacies

  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • ACME Markets Pharmacy (3.4 miles)
  • CVS Pharmacy (3.4 miles)

Transportation

  • NJT - Summit Station (2.6 miles)
  • NJT - Short Hills Station (3.3 miles)
  • NJT - Millburn Station (3.8 miles)
  • NJT - Maplewood Station (5.1 miles)
  • NJT - Rahway Station (6.2 miles)
  • New Jersey Transit - Metropark Station (7.8 miles)
  • Newark Liberty International Airport Station (8.3 miles)

Restaurants

  • Bagels 4 U of Short Hills (2.9 miles)
  • Huck Finn Diner (3.4 miles)
  • Scotchwood Diner (3.4 miles)
  • Stage House Tavern (3.4 miles)
  • Magic Fountain (3.5 miles)
  • Millburn Delicatessen (3.7 miles)
  • El Gordo (3.8 miles)

Places of Worship

  • Morrow Memorial United Methodist Church (4.8 miles)
  • Church of the Little Flower (4.9 miles)
  • St Vincent De Paul Rc Church (7.8 miles)

Hospitals

  • Saint Barnabas Medical Center (6.2 miles)

Frequently Asked Questions

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