Manor Care Mountainside
Save1180 Route 22 West, Mountainside, NJ 07092
For more information about senior living options: (844) 490-3973
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Assisted Living
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The Mountainside Team is absolutely AMAZING!! From the 1:1 care to the communication, they truly provide exceptional care and support. Mountainside SNF is an amazing facility! They treat their residents with respect and dignity and the facility does not feel nor smell like an institution. One of the best facilities in Union County. From the moment you walk in you are greeted by a friendly staff member. The nurses, the cleaning staff, the head administrator, the physical therapists are all top notch. The facility was very clean. The facility is very clean. The culinary cuisine is mastered by our seasoned cooks. And the clinical staff really are concerned for the residents and their well being. The rehab staff was great. The staff are compassionate and kind. The dining area gives the feel of a restaurant, and the service would make you believe you're in a 5-star restaurant.
They claim Mountainside moved a dying patient to a private room and removed her oxygen, causing gasping and panic. They state the care was unsafe and contributed to the patient's death the next day. They cannot recommend the facility and urge others to consider other options for serious care. They describe the facility as dirty and poorly run, with unresponsive administration and staff. They allege abuse by staff, including a nurse who allegedly dropped and slapped a patient, backed by a police report. They criticize the staff for ignoring family concerns, failing to respond to falls, and providing poor medical communication. They accuse the facility of predatory financial practices and pressure to sign over medical benefits, with inadequate care. They complain about terrible food, disrepair, unsafe conditions, and repeatedly broken or outdated rooms.ManorCare Mountainside in Mountainside, NJ works best for families prioritizing aggressive post-acute rehabilitation and goals-driven recovery. When a loved one needs intensive physical, occupational, or speech therapies to regain independence after surgery, stroke, or a severe injury, this community can deliver measurable progress and a clear path home. Several families point to rehab leadership and therapists who consistently push for function, and many residents emerge from therapy with durable gains and a more confident stride. The environment can also feel welcoming for long-term residents who thrive on routine, structured activities, and a sense of familiarity built by familiar faces in the Rehab and Nursing wings.
Those with more pervasive or complex medical needs, or who require a uniformly safe, consistently responsive day-to-day care, may want to consider alternatives. Reviews reveal a troubling spectrum: on the downside, long waits for assistance, missed or delayed medications, and reports of staff fatigue or turnover that compromise timely, attentive care. For families that must rely on a steady, predictable level of supervision - especially for dementia, incontinence, or safety-sensitive needs - these inconsistencies represent a real risk. Several families also flag facility condition and meal quality as ongoing concerns, which can be frustrating when daily comfort and dignity are nonnegotiable.
The strongest offset to these concerns comes from the rehab program itself. The facility consistently earns praise for dedicated therapists who deliver highly individualized plans, with notable improvements in mobility and independence cited across multiple patient stories. Rehabilitation leadership - often identified as Diana Wong and the Rehab team - matches clinical skill with accessible communication, helping families understand exercises, progress, and post-discharge needs. On units where staffing alignment is stable, families report 1:1 attention, prompt responses to questions, and a level of professionalism that translates into trust and gratitude. In many reviews, the atmosphere, cleanliness, and dining options on offer convey a hospitable, almost campus-like feel that reinforces a sense of safety and care.
Yet the cons are persistent enough to shape a clear caution. When call bells go unanswered, or when medication administration falls behind, the experience quickly shifts from comfort to concern. Reports of understaffing, frequent turnover, and administrative gaps generate anxiety about what happens when emergencies arise after hours. Quality of food and cleanliness appear inconsistent across reports, and some families describe disrepair in spaces as a barrier to a home-like environment. A subset of reviews recount troubling behavior - ranging from perceived indifference to outright mistreatment - which underscores the essential need for vigilant, ongoing oversight and robust complaint resolution.
For families actively evaluating options, several practical steps can turn ambiguity into a well-grounded choice. Schedule face-to-face conversations with the Rehab Director and unit leadership to map out staffing levels for the days and shifts when the loved one would be present. Request a unit-by-unit tour, focusing on the Rehab floors, long-term care wings, and the most-used common areas, to assess cleanliness, safety, and daily routines. Ask for recent state survey results and references from families with similar care needs, particularly those involving long-term care or dementia. Clarify medication management practices, fall prevention protocols, and the process for responding to call bells at night. Finally, probe the activities calendar, social-work support, and discharge planning, ensuring a clear path to return home or to a preferred next step.
Ultimately, ManorCare Mountainside can be a strong, even excellent choice for rehabilitation-focused families, where the care team is fully staffed, actively engaged, and aligned around ambitious recovery goals. The rehab difficulty and the heartfelt dedication of many nurses, aides, and therapists shine through in stories of regained function and improved quality of life. However, the full value depends on consistent leadership, reliable staffing, and a facility environment that sustains safety and dignity at all hours. For families whose priority is steady daily care and unwavering safety, or who require uniform excellence across all shifts, exploring alternatives may be prudent. In the right scenario, ManorCare Mountainside delivers substantial upside - just proceed with a clear plan to verify staffing stability, accountability, and long-term care readiness before committing.
151 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Mountainside in Mountainside, NJ is a premier assisted living community offering an array of amenities and care services to meet the needs of its residents. The community boasts a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, a fully furnished living space, a gaming room, and a small library.
Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions catered to. There is also a fitness room and wellness center available for residents to stay active and maintain their overall well-being. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying nature.
Care services at Manor Care Mountainside include 24-hour call system and supervision to ensure the safety and comfort of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by dedicated staff members. Medication management, diabetes diets, and special dietary restrictions are also offered to support the health needs of residents.
The community offers transportation arrangements both within the community as well as non-medical transportation to doctors' appointments. Move-in coordination services make transitioning into this assisted living community seamless.
Manor Care Mountainside is situated in an ideal location with nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options. Residents have access to concierge services as well as scheduled daily activities designed to enhance social engagement. Planned day trips and resident-run activities provide opportunities for exploration outside of the community.
Overall, Manor Care Mountainside provides a welcoming environment where seniors can enjoy comfortable living with personalized care services tailored to their needs while enjoying various amenities and nearby conveniences.
Manor Care Mountainside is located at 1180 Route 22 West, Mountainside, NJ 07092 in Union County, New Jersey
Manor Care Mountainside on seniors.fyi includes 5 photos including images showing interior, healthcare, dining, windows, living room, seating area, exercise equipment, physical therapy, and more.
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