Riverfront Rehabilitation And Healthcare Center
Save5101 North Park Drive, Pennsauken, NJ 08109
For more information about senior living options: (844) 490-3973
Riverfront Rehabilitation and Nursing seems to be a place that leaves a strong impression - one built from warm welcomes, bright common areas, and a rhythm of therapy and activity that many residents and their families describe as life-affirming. Across a collection of experiences, the facility is repeatedly portrayed as a place where residents feel seen and cared for, with staff who are often described as friendly, patient, and attentive. Families note that the environment on both floors feels uplifting rather than institutional, with an emphasis on activity and engagement that helps loved ones feel involved in their own recovery or daily life.
Several reviewers emphasize familial experiences that tie into the facility's atmosphere and care. One account describes spending time between the first and second floors as though a step-grandmother was there for rehab and a sister's relative was a resident on the second floor, all while the staff remained welcoming with smiles. The writer highlights a sense of safety and comfort, noting that the staff's kindness and the absence of complaints about food or service contributed to a feeling that their loved ones were in a secure environment. Another review echoes this sentiment with gratitude toward the administration and staff, recognizing the "vibing" atmosphere, great therapy, and friendly faces that repeated over time. The writer mentions particular staff members who stood out for their warmth and support, including someone who kept them busy and even provided tea, reinforcing the sense of personal care beyond routine tasks.
Therapy and activities repeatedly emerge as strong points in several positive reviews. One patient speaks of outstanding therapy that helped them move toward reuniting with a spouse, and someone named Shelly is singled out for keeping them busy and for memorable tea moments. The activities are described as engaging and well-organized, with a vivid appreciation for the social and recreational opportunities that help residents feel connected during their stay. The sense of progress is palpable in these accounts, with therapy often described as a standout aspect of the experience and a primary reason the stay feels worthwhile.
Food and daily offerings receive mixed but largely favorable mentions. A number of reviewers praise the food as "excellent" or at least acceptable, with one recovering patient noting that they never left a crumb behind and even gained a few pounds as a result of good meals. Others describe the dining experience positively in connection with the overall sense of care and the ability to participate in daily routines. There are also notes about specific staff who contribute to a pleasant routine, such as those who check in on patients and provide small comforts like beverages and breakfast items that help start the day on a positive note.
On balance, many reviews emphasize that Riverfront's staff - nurses, aides, therapists, social workers, and administrators - are a central strength. People describe personnel as courteous, patient, and consistently willing to help, with several accounts praising particular individuals for going above and beyond. One writer names multiple staff members - Erika, Mike, Melissa, Chanel, Andrea, Tiombe, Shelly, and Eric - as making a meaningful difference in their experience, underscoring a recurring theme that attentive, personal care is a hallmark of the facility. Even reviewers who rate the place as near-perfect still acknowledge that there are challenges to be managed, but the overall tone remains one of appreciation for the people who show up every day to support residents.
However, not every experience aligns with the more positive narratives. A strongly critical account presents a very different picture, describing an environment beset by significant concerns around cleanliness, safety, and care standards. The reviewer contends that the site's online photos do not reflect reality, reporting ants near the bed, roaches in the room, and bed equipment that would not elevate as required for medical needs. They describe frequent delays in call bells, with a 30-minute or longer response time being not uncommon, and note that aides allegedly sleep in the dining area during night shifts. The reviewer also reports inconsistent housekeeping practices, with bed linens and towels not readily provided and patients having to source supplies themselves. Food is described as inedible, with the reviewer being charged for meals as if they were in a hospital that delivers meals to the room, a situation that clearly frustrated them.
Discharge planning and medication handling emerge as additional points of contention in the negative review. The reviewer accuses the social worker of delaying discharge for personal reasons, and claims an intention to prolong stays for financial gain, including a controversial claim about disability checks, with portions of funds allegedly redirected. They describe a "split cart" system for medications and allege that staff sometimes borrow meds from other patients or fail to follow proper procedures. The tone is accusatory, painting a picture of a facility that sometimes prioritizes administrative concerns or cost-saving tactics over patient well-being. These statements are strong, and they stand in stark contrast to the many positive experiences documented by other residents and family members.
Amid the contrasts, there are pockets of positive testimony that survive the more critical statements. Several reviewers express gratitude to specific staff members for kindness, responsiveness, and a sense of family. Erika is described as welcoming and supportive, with one patient specifically thanking Erika for her attentiveness and Spanish-language communication, noting that she would want Erika to have their bed ready if they returned. Others recount helpful interactions with admissions staff and kitchen or administration personnel who offer practical assistance, such as arranging meals or providing a listening ear. Even within the negative review, there is explicit appreciation for individuals who did their best to help, suggesting that good care can coexist with systemic shortcomings.
In sum, Riverfront appears to be a facility with a strong core of compassionate, capable staff and a therapy-focused environment that many residents and family members value highly. The positive testimonials celebrate bright spaces, engaging activities, effective therapy, and personal connections that make residents feel safe, respected, and supported in their recovery or daily life. Yet a significant adverse review serves as a crucial reminder that experiences can vary dramatically within the same institution, raising concerns about cleanliness, timely responses, medication practices, and discharge processes. For anyone considering Riverfront, these narratives underscore the importance of visiting personally, asking detailed questions about staffing patterns, daily routines, and patient rights, and seeking clarity on how the facility addresses both exceptional care moments and more serious operational concerns.
Riverfront Rehabilitation and Healthcare Center is an assisted living community located in Pennsauken, NJ. Our community provides a comfortable and supportive environment for seniors who require assistance with daily activities and value their independence.
At Riverfront Rehabilitation and Healthcare Center, we offer a wide range of amenities to enhance our residents' quality of life. Our beauty salon ensures that residents can always look and feel their best, while our on-site cable or satellite TV allows for entertainment at any time. Community-operated transportation is available for outings and appointments, and our computer center enables residents to stay connected with loved ones.
We understand the importance of good nutrition, which is why we provide delicious restaurant-style dining with special dietary restrictions in mind. Residents can also enjoy meals in the privacy of their own fully furnished apartments featuring private bathrooms and kitchenettes. For those who prefer to dine outdoors, our garden and outdoor spaces provide a tranquil setting.
Physical fitness is encouraged through access to our fitness room equipped with various exercise equipment. Additionally, our wellness center offers mental wellness programs to support emotional well-being. The gaming room, small library, and scheduled daily activities ensure that residents have ample opportunities for leisure and social engagement.
Riverfront Rehabilitation and Healthcare Center places great emphasis on providing exceptional care services. Our staff is available 24/7 with a call system for immediate assistance, supervision, and help with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications promptly.
In terms of location convenience, there are several options nearby including cafes, parks, pharmacies, restaurants, theaters, hospitals, and transportation services. Planned day trips and resident-run activities further enrich the lives of our residents by offering opportunities to explore the local area.
With its comprehensive amenities, personalized care services, delicious dining options tailored to individual needs, engaging activities program, convenient location near various establishments coupled with transportation services – Riverfront Rehabilitation And Healthcare Center provides a warm and supportive environment where seniors can thrive and enjoy their golden years.
Riverfront Rehabilitation And Healthcare Center is located at 5101 North Park Drive, Pennsauken, NJ 08109 in Camden County, New Jersey
Riverfront Rehabilitation And Healthcare Center on seniors.fyi includes 6 photos including images showing interior, windows, brick, lounge, seating area, wood paneling, bedroom, healthcare, and more.
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