Cooper River West

Pros

• The facility is very clean, creating a pleasant environment for residents.
• The staff, including aides, housekeeping, and nurses, are friendly and supportive.
• Residents appreciate the food and enjoy living at the facility.
• One resident feels reassured knowing their loved one is happy in the care of the staff.
• The living arrangements on the Alzheimer's floor cater to residents with specific needs effectively.

Cons

• The facility has a history of poor staff management, with multiple changes in ownership and frequent firings.
• Residents often face health issues, such as dehydration and UTIs, indicating inadequate medical care.
• The staff is unresponsive and lacks knowledge about their responsibilities.
• Food served at the facility is consistently cold and unsatisfactory.
• Overall, the environment feels unsafe and untrustworthy for caring for loved ones.
• The admission process is marred by unprofessional behavior from staff members.
• Nurses are uninformed about available amenities, leading to confusion among residents.

Review

The reviews of the care facility in question present a stark contrast in experiences, revealing significant inconsistencies in the quality of care provided to residents. Some families express severe dissatisfaction, citing alarming issues related to their loved ones' health and overall well-being. In contrast, others report positive experiences, highlighting cleanliness and friendly staff on certain floors of the facility. This dichotomy raises critical questions about management practices, staff training, and overall operational effectiveness within the establishment.

One reviewer expresses outrage over their sister's time spent at this facility over the past year. The critique centers around recurring hospital visits due to dehydration and urinary tract infections (UTIs), which indicate a concerning neglect of basic health needs. The review mentions that the management has changed names multiple times and undergone numerous staff changes without any noticeable improvement in service or care quality. A specific incident is recalled where a simple request for ice water was met with confusion from the staff, underscoring a sense of miscommunication and lack of accountability among team members. This individual asserts that they would hesitate to place even an insect in such an environment, illustrating deep concern for resident safety and dignity.

In striking contrast, another family member shares their positive experience with their mother, who has resided at the facility for eight months. They emphasize that the location is clean and staffed by friendly aides, nurses, and housekeepers who are attentive to the needs of residents. Their mother reportedly enjoys the food provided and appreciates her living situation on the Alzheimer’s floor. This account provides a glimpse into how personalized attention can foster happiness among those with dementia while alleviating some worries for their families. The reviewer’s affirmation that their mother loves living there stands as a testament to what good care can achieve.

However, not all accounts are as favorable; another review reveals discontent with unprofessional behavior exhibited by staff upon admission. The reviewer points out a lack of awareness among nurses regarding available amenities within the facility—a fundamental element that should be clearly communicated to new arrivals for comfort and guidance during challenging transitions like rehabilitation. Furthermore, frustrations rise towards supervisory personnel who question standard inquiries about medications being administered—an alarming response that raises concerns about transparency in patient care.

These contradictory reviews serve as cautionary tales for prospective patients and their families considering this type of care facility. While one group attests to warm interactions and satisfactory conditions within certain departments or floors—caring environments conducive to healing—the other group sounds alarm bells regarding neglectful practices detrimental to resident health outcomes.

Ultimately, this disparity highlights systemic issues within this particular assisted living arrangement that could lead to dire consequences if left unaddressed. It suggests an imperative need for improved training protocols for both new hires and existing employees alike to promote consistency across all levels of caregiving within the facility’s various units—particularly those catering specifically toward vulnerable populations dealing with serious cognitive conditions like Alzheimer’s or dementia.

In conclusion, while some families find solace in knowing their loved ones thrive amidst supportive relationships at this facility filled with caring aides who provide exemplary services day-to-day; there remains a pressing call-to-action aimed directly at leadership focusing solely on improving systems underlying complaints introduced throughout numerous reviews—thereby protecting current residents’ rights while enhancing future prospects therein by fostering enhanced cohesion between hired hands responsible daily oversight ensuring optimal health standards prevail above profit margins!

This part of Pennsauken, New Jersey offers a convenient and well-rounded community for senior living. With several pharmacies such as Walgreens and CVS nearby, residents have easy access to essential medications and healthcare supplies. There are also a variety of cafes like Starbucks and Jersey Java & Tea where seniors can enjoy a relaxing atmosphere while socializing with friends or family. Access to transportation options like the PATCO Westmont Station allows for easy travel around the area. In terms of dining options, seniors can choose from upscale restaurants like The Capital Grille to casual favorites like Pizza Hut and Chick-Fil-A. Nearby hospitals include Cooper University Hospital and Jefferson Cherry Hill Hospital, ensuring quality medical care is easily accessible. Additionally, there are several parks such as Penn's Landing and Franklin Square for outdoor recreation opportunities, as well as theaters like Landmark Theatres - Ritz Five for entertainment options. Overall, this part of Pennsauken provides a diverse range of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.5 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Wegmans (2 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)

Cafes

• Starbucks (1.5 miles)
• Jersey Java & Tea (2.6 miles)
• ReAnimator Coffee (4.5 miles)
• La Colombe Coffee Roasters (4.5 miles)
• Elixr Coffee (5.3 miles)
• La Colombe Torrefaction (5.6 miles)
• Starbucks (5.9 miles)

Transportation

• PATCO Westmont Station (2 miles)
• Jefferson Station (4.9 miles)
• 30th Street Station (6.2 miles)

Restaurants

• The Capital Grille (2.4 miles)
• Auntie Anne's (2.7 miles)
• Pizza Hut (2.9 miles)
• Ponzio's Diner-Bakery-Bar (3.3 miles)
• Chick-Fil-A (3.7 miles)
• The Franklin Fountain (4.1 miles)
• Chick-Fil-A (4.1 miles)

Hospitals

• Cooper University Hospital (2.5 miles)
• Jefferson Cherry Hill Hospital (2.9 miles)
• Episcopal Hospital (5.3 miles)
• St Christopher's Hospital for Children (6.1 miles)

Physicians

• Advocare Heights Primary Care (3.4 miles)
• Frankford Avenue Health Center (6 miles)

Parks

• Penn's Landing (3.9 miles)
• Race Street Pier (4 miles)
• Weccacoe Park (4.2 miles)
• Independence National Historical Park (4.4 miles)
• Piazza Dog Park (4.4 miles)
• Franklin Square (4.6 miles)
• Palmer Park Farmers Market (4.6 miles)

Theaters

• Landmark Theatres - Ritz Five (4.1 miles)