Cusak Care Center at St Joseph's Home For the Blind in Jersey City, NJ

Pros

• The staff at Peace Care St. Joseph's are attentive, compassionate, and patient.
• The facilities are clean, orderly, and well maintained.
• The admissions process at Peace Care St. Joseph's is exceptional.
• The nurses and aides are dedicated, caring, and responsive to residents' needs.
• The therapy team is excellent and highly effective.
• The atmosphere at Peace Care St. Joseph's is welcoming, peaceful, and comforting.
• Families feel reassured that their loved ones receive high-quality care.
• The staff consistently demonstrate professionalism, friendliness, and helpfulness.
• Peace Care St. Joseph's offers a supportive, community-oriented environment with activities and services residents appreciate.

Cons

• The staff had no compassion for residents and could care less.
• The facility was dirty and left patients in urine and incontinence for long periods.
• The head nurse didn't care and even told visitors not to come back.
• The meals were disgusting, to the point of being unfit for animals.
• The rehab stay was the worst nine days of life, with very little real care.
• The social worker was abrupt and cold, showing pure business with no heart.
• Families did not receive timely calls during emergencies, causing distress.
• The facility was often understaffed, leading to minimal care and poor communication.
• Some reviewers would not recommend the facility due to neglect and lack of compassion.
• Care coordination and transportation were poorly managed, resulting in negative outcomes.

Review

Peace Care St. Joseph's, operating as a Jersey City campus widely referenced in reviews, is best suited for families seeking a warm, professionally run environment that prioritizes practical nursing care, rehabilitation, and a homelike atmosphere. The community earns high marks for clean, orderly facilities and staff who are described as courteous, well-trained, and genuinely caring. The admissions process is repeatedly praised for clarity and attentiveness, setting a solid tone from day one. Therapy programs, especially physical therapy, are highlighted as a standout feature, helping residents regain mobility and independence. The presence of a chapel, an active activities calendar, and generous volunteer involvement contribute to a sense of connected community. For families prioritizing transparent intake experiences and a culture that values dignity and relationship-building, this campus often feels like the right fit.

However, the constellation of reviews also contains caution signs. Some families report critical lapses in communication and responsiveness, particularly around medical updates and call-bell responses. There are heartbreaking accounts of neglect or insufficient attention to hydration, feeding assistance, or safe transfers, painted as outlier experiences but repeated enough to demand serious consideration. For relatives with residents who have dementia, incontinence, or complex daily care needs, these concerns underscore a real risk that shifts in staffing or momentary gaps could affect daily safety and comfort. Those who place premium importance on consistently flawless care, or who require near-constant oversight, should seriously consider alternatives or insist on stringent, trackable care protocols before enrolling.

The main pros - cleanliness, approachable and capable staff, strong therapy teams, and a well-structured admissions process - tend to offset the drawbacks when families verify reliable communication and steady nursing coverage. Where the staff genuinely excels, residents enjoy attentive nursing care, thoughtful therapy plans, and a daily rhythm that honors privacy and dignity. The atmosphere - welcoming, respectful, and supportive - resonates in conversations about patient-centered care, therapy outcomes, and the sense that staff members are motivated by compassion as well as competence. Still, the variability that surfaces in some reviews means that this offset is not guaranteed; families must confirm consistency across shifts, units, and care areas to ensure the average day aligns with expectations.

To evaluate this community with confidence, prospective buyers should conduct thorough, structured due diligence. Schedule a focused tour and request time with both the therapy team and the unit managers. Ask for a clear outline of typical daily routines, emergency communications processes, and the roles of frontline supervisors in overseeing care. Inquire about staffing ratios, call-bell response times, hydration and feeding protocols, and documented safety and incident-tracking practices. Seek out current resident or family references across multiple shifts, and verify transportation capabilities and post-discharge support plans. Finally, demand to review current menus and dietary accommodations to ensure meals meet personal preferences and medical needs.

Environmentally, the campus presents a calm, clean, and accessible setting with wide hallways, bright rooms, and ample common spaces that bolster social engagement and mobility. The therapy side of the operation earns consistent praise for its structure and results, and many families note how quickly staff respond to questions and concerns. Yet food quality receives mixed reviews, ranging from praise to critique, signaling the need for a candid menu discussion before move-in. Transportation reliability and post-acute transitions surface in some accounts as well, underscoring the importance of explicit arrangements and a written plan for aftercare. Taken together, the ambiance and core clinical strengths position this campus as a solid choice for those who value a reputable rehabilitation and daily-life environment, tempered by a practical lens on day-to-day reliability.

In the end, Peace Care St. Joseph's presents as a practical, capable option for families in search of warmth, clean surroundings, and a robust rehabilitation framework. It is particularly well-suited for those who prioritize a caring staff culture, transparent admissions, and a community that supports social and spiritual well-being alongside clinical care. The caveat is clear: this campus thrives when staffing remains stable and communications stay proactive. For families with very high expectations of flawless day-to-day care, or for those who cannot tolerate the possibility of delayed responses or meals that miss the mark, exploring alternatives and demanding concrete metrics is prudent. The recommended approach remains thorough, with multiple visits, direct questions to leadership, and concrete validation from current residents or families, before committing to a long-term arrangement.

Located in Jersey City, New Jersey, this neighborhood offers convenient access to various transportation options such as the PATH stations at Journal Square and Grove Street, making it easy to navigate the city and beyond. The area also boasts a selection of parks along the Hudson River, providing opportunities for outdoor relaxation and recreation. In terms of amenities, there are several pharmacies within a short distance for your medication needs. Additionally, there is a diverse range of dining options ranging from casual eateries like Surf City Bar to more upscale establishments like Dominique Ansel Bakery. For entertainment, nearby theaters like Alamo Drafthouse Cinema Lower Manhattan are easily accessible. Overall, this neighborhood offers a mix of convenience and leisure options that may appeal to seniors looking for a vibrant urban setting with access to essential services and cultural attractions.

Transportation

• Journal Square PATH Station (0.3 miles)
• Grove Street PATH Station (1.1 miles)
• Hoboken Terminal (1.6 miles)
• NJT - Frank R. Lautenberg Secaucus Junction Station (2.3 miles)
• MTA Subway - Wall St (2.9 miles)
• MTA Subway - Brooklyn Bridge/City Hall/Chambers St (3.1 miles)
• MTA - 14 St Subway Station - Union Square (3.1 miles)

Parks

• Van Vorst Park (1.1 miles)
• Nelson A. Rockefeller Park (2.4 miles)
• Pier 26 - Hudson River Park (2.5 miles)
• Battery Park City Esplanade (2.5 miles)
• Hudson River Park Trus (2.5 miles)
• Pier 45 (2.5 miles)
• Hudson River Park (2.5 miles)

Pharmacies

• Duane Reade (1.1 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (3 miles)

Restaurants

• Surf City Bar (1.6 miles)
• Dominique Ansel Bakery (2.9 miles)
• Cookshop (2.9 miles)
• The Frying Pan (3 miles)
• Pier 17 (3.4 miles)
• Subway - 334 Grand St (3.7 miles)
• Daily Provisions (3.7 miles)

Cafes

• Black Stone Roasters (2.7 miles)
• Starbucks (2.9 miles)
• Matchaful (3.4 miles)
• Starbucks (4 miles)
• East One Coffee Roasters (4.7 miles)

Theaters

• Alamo Drafthouse Cinema Lower Manhattan (3 miles)
• AMC 34th Street 14 (3.6 miles)
• AMC Kips Bay 15 (4.3 miles)

Hospitals

• VA Medical Center (4.2 miles)
• Bellevue Hospital Center (4.4 miles)

Places of Worship

• St. Patrick's Cathedral (4.7 miles)