Overall Review of Angel Care
caveat
7 reviews mention this
Payment issues come up often
Several reviewers describe problems getting paid on time.
Multiple reviewers say they were not paid or were paid inconsistently, including accounts of never receiving pay for shifts worked and delays around expected payment dates. Others also mention disputes around paperwork like W-2 forms and frustration with accountability when asked about pay.
caveat
7 reviews mention this
Concerns about caregiver training
Some residentsā families report untrained or unprofessional workers.
A recurring concern in the reviews is that caregivers were not trained properly or were presented as unlicensed, with claims that care was missed or handled irresponsibly. Several reviewers describe serious outcomes tied to caregiver performance, while others complain that aides did not match the needs of the patient and that responsibilities were not carried out as promised.
caveat
8 reviews mention this
Late, missed, or hard to reach
Communication and punctuality show up as frequent problems.
Across reviews, people describe aides arriving late, not showing up as agreed, or the agency being difficult to reach when questions come up. Reviewers also mention last-minute changes, limited hours delivered despite scheduled time, and long in-between periods that leave the patient without consistent support.
common
7 reviews mention this
Staff treatment is praised
Other reviewers describe the staff as caring and respectful.
Some reviews are strongly positive about the experience, highlighting respectful treatment and helpful, accommodating communication. Several reviewers specifically commend individual staff members for doing their job well, and others say they would recommend the agency based on how their loved ones were handled.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Jersey City, New Jersey, offers a convenient and vibrant urban environment with easy access to transportation options such as the PATH stations and Hoboken Terminal. There are several pharmacies within close proximity for any medical needs, as well as numerous parks along the Hudson River for leisurely strolls or enjoying the waterfront views. The area is also home to a variety of restaurants and cafes, providing plenty of dining options for residents. In terms of entertainment, there are theaters nearby for catching a movie or live show. For healthcare needs, both the VA Medical Center and Bellevue Hospital Center are easily accessible. Overall, this part of Jersey City offers a bustling yet convenient atmosphere for senior living.
Transportation
- Journal Square PATH Station (0.2 miles)
- Grove Street PATH Station (1.4 miles)
- Hoboken Terminal (2 miles)
- NJT - Frank R. Lautenberg Secaucus Junction Station (2.3 miles)
- MTA Subway - Wall St (3.2 miles)
- MTA Subway - Brooklyn Bridge/City Hall/Chambers St (3.4 miles)
- MTA - 14 St Subway Station - Union Square (3.5 miles)
Pharmacies
- Walgreens (1 miles)
- Duane Reade (1.4 miles)
- CVS Pharmacy (1.7 miles)
- CVS Pharmacy (1.8 miles)
- CVS Pharmacy (1.9 miles)
- CVS Pharmacy (2.1 miles)
- Duane Reade (3.3 miles)
Parks
- Van Vorst Park (1.2 miles)
- Nelson A. Rockefeller Park (2.7 miles)
- Battery Park City Esplanade (2.8 miles)
- Pier 26 - Hudson River Park (2.8 miles)
- Hudson River Park Trus (2.9 miles)
- Pier 45 (2.9 miles)
- Hudson River Park (2.9 miles)
Restaurants
- Surf City Bar (1.7 miles)
- Dominique Ansel Bakery (3.3 miles)
- Cookshop (3.3 miles)
- The Frying Pan (3.3 miles)
- Pier 17 (3.7 miles)
- Subway - 334 Grand St (4 miles)
- Daily Provisions (4.1 miles)
Cafes
- Black Stone Roasters (3.1 miles)
- Starbucks (3.2 miles)
- Matchaful (3.8 miles)
- Starbucks (4.4 miles)
- East One Coffee Roasters (4.9 miles)
Theaters
- Alamo Drafthouse Cinema Lower Manhattan (3.3 miles)
- AMC 34th Street 14 (4 miles)
- AMC Kips Bay 15 (4.7 miles)
Hospitals
- VA Medical Center (4.6 miles)
- Bellevue Hospital Center (4.7 miles)