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4.5 from 117 reviews
5 stars
99
4 stars
5
3 stars
0
2 stars
3
1 stars
10
Overall Review of Cumberland Manor
common34 reviews mention this
Staff care and responsiveness stand out
Residents and families repeatedly describe staff as attentive and respectful.
Across the reviews, residents and families describe nurses, CNAs, therapists, and other team members as kind, professional, and easy to approach. Multiple people say they felt welcomed, supported, and treated with respect, and several mention caregivers going out of their way to help with day-to-day needs. A smaller set of reviews is sharply negative about neglect, poor communication, and missed check-ins, including one account of delayed or skipped care and medication problems.
differentiator38 reviews mention this
Physical and rehab therapy is strong
Rehabilitation therapy receives consistently strong feedback from patients.
Many reviewers focus on the therapy team, describing physical therapy and related rehab services as knowledgeable, helpful, and effective. Several people say their mobility improved and that the team stayed on top of their plans, sometimes including extra therapy beyond expectations. A few negative reviews dispute care quality during rehab, including complaints about missed therapy follow-through and difficulty managing specific medical needs.
caveat16 reviews mention this
Facility cleanliness varies by review
Cleanliness is a frequent pointâboth positively and negatively noted.
Numerous reviews say the building and rooms are clean, orderly, and free of unpleasant odors, with some people calling out cleanliness alongside positive nursing and therapy experiences. At the same time, a handful of reviews describe strong unpleasant smells, dirty rooms or shared areas, and concerns about hygiene between patients. Because both views appear in the feedback, cleanliness seems uneven across visits and situations rather than uniformly consistent.
common13 reviews mention this
Food quality gets mixed feedback
Dining is mentioned often, with reactions split between praise and complaints.
Several residents and families say the food is enjoyable, good, and served hot, and a few specifically mention dietary accommodations for their needs. Other reviews complain that meals were not good, were cold, or were served incorrectly. There are also a few accounts tied to access to specific items and responsiveness around meals, which adds to the mixed picture.
caveat7 reviews mention this
Care gaps and communication issues appear
A minority of reviews report missed care and weak communication.
Some reviews describe problems like staff not checking in for long stretches, families feeling they were not kept informed, or concerns about medication handling. There are also accounts alleging serious neglect, including instances where care was said to be delayed or inadequate until families intervened. These complaints are not the majority of the feedback, but they are consistent enough to be a recurring caution flag.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Day Program
Skilled Nursing Facility
Nearby Places of Interest
Physicians
Dr Scott Fishman's Office (1.8 miles)
Complete Care (2.1 miles)
Cohanzick Orthopedics (2.7 miles)
Iqbal & Khan Surgical Associates Pa (2.9 miles)
Dr. Jack M. Shields, MD (2.9 miles)
Dr Steven L. Rodis, MD (3.4 miles)
Shiloh medical (3.4 miles)
Pharmacies
Rite Aid (1.9 miles)
Rite Aid (4.5 miles)
Walmart Pharmacy (4.8 miles)
Health First Pharmacy (11.9 miles)
Walgreens (12 miles)
CVS Pharmacy (12 miles)
Rite Aid (12 miles)
Restaurants
McDonald's (1.9 miles)
Green Olive Restaurant (2 miles)
Wendy's (2 miles)
Terrigno's Bakery (3.2 miles)
McDonald's (4.4 miles)
Golden Pigeon (4.8 miles)
Subway (4.8 miles)
Places of Worship
Bethel Baptist Church (4.5 miles)
Newlife Church (11.7 miles)
Higher Places Ministry (13 miles)
Parks
Parvin State Park (9.8 miles)
South Vineland Park (12.5 miles)
Hospitals
SJH Cardiopulminary (11.2 miles)
Luciano Bispo, MD - Premier Women's Health of South Jersey (11.3 miles)
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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Day Program
Skilled Nursing Facility
Continuity of care with the resident's physician as medical director and attentive staff.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Fecal Incontinence in Older Adults: A Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts