99 Mulford Road, Andover, NJ 07821
For more information about senior living options: (844) 490-3973
The Subacute Rehab and Nursing Home has excellent caregivers and offers a lot of fun during recovery. Andover Subacute and Rehab II has friendly staff. There are always activities going on there. The dining hall is very nice. The facility has a pleasant area with a beautiful garden where residents can hang out. The nursing staff seem competent and are always attentive to residents' needs. The staff is exceptional.
The facility is described as a nightmare, with dirty rooms, rusted beds, and furniture in disrepair. It is severely understaffed, leading to delays in care and residents left unattended or wandering at night. Residents are allegedly heavily medicated or not properly charted, resulting in serious health crises. Privacy is routinely violated, with staff entering rooms without knocking. The food is described as among the worst and often inedible, with no snacks and residents left hungry. Hygiene and basic care are neglected, including hair, nails, and dental care. There are allegations of abuse and coercive treatment, including drugging patients and forcing diapers and wheelchairs. The facility is considered by some to be unfit for care and should be shut down.Andover Subacute and Rehab II is best suited for families seeking a subacute rehab setting with an active social and therapeutic program, where resident engagement and ongoing physical therapy are central to the plan. It suits individuals who will benefit from structured activities, rehab-focused care, and a campus that supports light to moderate dementia needs, provided there is strong family involvement to monitor daily operations. Those prioritizing a pristine environment, rigorous hygiene, and rock-solid consistency in daily care should proceed with strong caution. The community can work when recovery and social stimulation are the primary goals, but it is not a universal fit for all long-term needs.
On the plus side, several reviews highlight meaningful therapy, friendly front-line staff, and a calendar packed with activities. Families report tangible benefits from physical therapy, medication monitoring, and a sense that residents have opportunities to participate in games, arts, and social events. The facility offers two-person rooms, a salon for grooming, and outdoor space that can support a calmer pace for those recovering from illness. When the care team operates smoothly, it creates bursts of momentum for recovery and a perception of attentive, personable care during the rehabilitation journey.
However, the most persistent red flags center on understaffing, inconsistent cleanliness, and lapses in basic resident dignity. Multiple accounts describe crowded, noisy environments with frequent privacy intrusions and rooms that do not meet perceived standards of hygiene. There are troubling claims of residents being left unattended, and in some reviews, people recount rooms that are poorly maintained, with odors and general disarray. The most troubling narratives involve severe concerns about medication administration, documentation gaps, and the impression that care quality can deteriorate on weekends when staffing shrinks. These issues undermine trust and can derail even the best rehab plan.
The strongest counterbalance to the drawbacks is clearly the quality and availability of therapy and the presence of engaging activities, which can drive meaningful progress for short-term residents. When nurses and aides are present and attentive, residents receive timely medications, monitoring, and a sense of safety during critical recovery windows. Yet these positives are not consistently reliable across shifts, and the variability in staffing and cleanliness makes outcomes unpredictable. In short, the care experience at Andover II can be good in moments, but the consistency required for long-term steadiness and peace of mind remains unsettled.
Who should consider alternatives? Families that cannot tolerate reports of understaffing, infrequent hygiene checks, privacy violations, or concerning patterns around medication safety should look elsewhere. For anyone whose loved one requires consistent, English-speaking communication, rigorous infection control, or a quieter, cleaner environment with fewer bedmates per room, it is prudent to explore other options. Dementia care with high needs for supervision, or scenarios where ongoing family oversight is not feasible, also point toward facilities with stronger staffing ratios and more uniform care standards.
Bottom line: Andover Subacute and Rehab II can serve as a workable choice for short-term rehab where an active program and hands-on therapy are the priority and where vigilant family involvement can compensate for gaps in staffing and cleanliness. It is not a universal solution for long-term care, especially when privacy, consistent hygiene, and predictable medication administration are nonnegotiable. Prospective families should conduct a thorough tour, question current staffing levels and language support, probe housekeeping and dining quality, and speak candidly with residents and families about daily realities. If those checks reveal stable staffing, clean environments, and reliable care, this facility can deliver productive recovery with engaging programming; if not, alternatives with stronger, more consistent operations will likely better protect safety and peace of mind.
543 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Andover Subacute and Rehab II in Andover, NJ offers a comprehensive range of amenities and care services to create a comfortable and engaging assisted living community. Residents can enjoy the convenience of having a beauty salon, computer center, gaming room, small library, and fitness room right on-site. The fully furnished accommodations include private bathrooms and kitchenettes for added comfort.
The community also offers various dining options with restaurant-style dining and special dietary restriction accommodations. Housekeeping services ensure that residents can focus on enjoying their time at Andover Subacute and Rehab II. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with family and friends.
Care services provided include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available. Medication management is provided to ensure that residents receive their medications on time. A mental wellness program is also in place to support the emotional well-being of residents.
Transportation arrangements are available both for non-medical purposes like shopping trips or outings as well as for medical appointments. Move-in coordination is offered to assist new residents in transitioning smoothly into their new home.
To promote an active lifestyle, the community offers concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals nearby, residents have easy access to various amenities within close proximity.
At Andover Subacute and Rehab II, seniors can enjoy a vibrant assisted living community where they can receive personalized care while participating in engaging activities and enjoying convenient amenities nearby.
Andover Subacute And Rehab II is located at 99 Mulford Road, Andover, NJ 07821 in Warren County, New Jersey
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