Oceanside Center
Save22 Tuck Road, Hampton, NH 03842
For more information about senior living options: (844) 490-3973
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Oceanside Center in New Hampshire draws a wide spectrum of experiences from the families and loved ones who rely on it for care, rehab, memory care, hospice, and daily support. Across many comments, the facility emerges as a place where deeply caring staff and a family-like atmosphere sit alongside significant concerns about bedside manners, responsiveness, and certain aspects of day-to-day operations. The stories weave together moments of warmth and professionalism with not-insignificant frustrations, painting a portrait of a center that many feel has extraordinary potential but also clear opportunities for improvement.
A recurring thread centers on the contrast between how care is delivered at the bedside and how it is managed in quiet, late hours. Several reviewers describe the night shift as a problem area, accusing some night nurses of rudeness and a lack of appropriate bedside manner. There are specific, troubling anecdotes: an ice pack allegedly thrown at a patient; a caregiver who got confrontational when a patient asked for Tylenol; and a sense that staff sometimes respond with impatience rather than empathy. These comments push for a raise in standards of practice and a more respectful, patient-centered approach to all interactions, especially with people who are vulnerable and in pain or distress. For families, such experiences can shake trust even when other aspects of the facility are solid.
In stark contrast to the negative comments, the facility is praised by many for its administrative leadership, admissions process, and front-line warmth. A standout name that recurs with gratitude is Heidi G., the admissions director, who is repeatedly credited with making transitions smoother and more confident for families and patients entering Oceanside. Reviewers emphasize that the admission process is thorough, clear, and compassionate, and they shine a light on the staff who greet visitors at the front desk as welcoming and helpful. The presence of a therapy dog, Owen, and the sense that the environment is friendly and "homey" contribute to a perception of Oceanside as a place where people feel supported from the moment they walk in. The sentiment is that when the staff go above and beyond - in the admissions hallway, on the floor, or at the desk - the overall experience becomes deeply reassuring for families.
Beyond admissions, many reviewers speak glowingly about the day-to-day care and the people who make it possible. Families describe nurses and aides who are attentive, professional, and compassionate, with specific mentions of employees who consistently take time to explain plans and reassure anxious loved ones. The memory care and hospice experiences are highlighted as particularly meaningful; one reviewer notes that Oceanside has been much more personable and understanding during a difficult period for the entire family, especially when navigating complex family dynamics and the responsibilities of a power of attorney. The sense is that Oceanside staff can balance medical decisions with sensitivity to emotional needs, providing a level of care that feels personal rather than impersonal.
Several reviews highlight individuals who stand out for their caring approach, reinforcing the idea that there is a strong core of committed professionals hard at work. Families reference specific team members by name - Cheryl, Katherine, Brianna, Ismail, Amber, and others - as well as the consistency and reliability of the staff across shifts. The message is clear: many caregivers at Oceanside are seen as more than competent - they are regarded as thoughtful, patient-centered, and genuinely committed to making residents feel safe and respected. There are also appreciative notes about support staff and even ancillary roles, such as cleaners who maintain a high standard of cleanliness on a daily basis, contributing to a sense of health and well-being for residents.
Yet even amid the high praise for staff and the perceived warmth of the community, there are persistent criticisms that cannot be ignored. Several reviewers report issues such as the facility feeling old, dated, and in need of updates; concerns about the lunch and dining experience, especially for residents who require consistent nutrition, with one reviewer noting a diabetic-related lapse in meal choices. Call buttons are described as sometimes going unanswered, and a critic notes that the quality of meals can be inconsistent, with items that are lukewarm or not aligned with dietary needs. Another practical concern that surfaces is the shortage of dining chairs with arms, and calls for donations to improve seating for residents. Taken together, these comments point to a tension between the high human touch of the staff and more mechanical aspects of operations that affect daily quality of life.
In sum, Oceanside Center emerges as a place of strong, heartfelt care wrapped in a framework that still struggles with consistency, timely communication, and modernization. The facility is frequently described as clean and welcoming, with a home-like atmosphere that many families appreciate. The admissions experience is repeatedly praised as smooth and supportive, and several patients and families emphasize that, when the staff are at their best, the care feels deeply coordinated and humane. However, the darker notes about bedside manner on certain shifts, the adequacy of meals and nutrition for specific needs, the responsiveness of call systems, and the physical aging of the building and its furnishings remind readers that there is meaningful room for improvement. The overarching message is clear: Oceanside has the potential to be an exceptional center of care, especially given the dedication of many of its staff, but continuing to address these operational and clinical gaps will be essential to realizing that potential for all residents and their families.
The Oceanside Center in Hampton, NH is a fully furnished assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides cable or satellite TV, Wi-Fi/high-speed internet, and telephone service for easy connectivity and entertainment. Each resident enjoys a private kitchenette for personal meal preparation, as well as access to delicious dining options in the on-site dining room with special dietary restrictions accommodated.
The Oceanside Center offers assistance with daily activities such as bathing, dressing, and transfers, ensuring that residents receive the necessary support to maintain their independence. Trained staff members provide 24-hour supervision and medication management to ensure the health and safety of all residents.
To promote mental wellness, the center also provides a mental wellness program designed to enhance cognitive functions and emotional well-being. Additionally, coordination with health care providers ensures that residents have seamless access to necessary medical treatments.
Residents can relax and enjoy outdoor spaces such as a garden or take part in scheduled daily activities to stay active and engaged within the community. For transportation needs, whether it be medical appointments or other destinations, arrangements can be made through the center.
Conveniently located near various essential amenities, the Oceanside Center offers easy access to cafes, pharmacies, physicians' offices, restaurants, transportation services, and hospitals. This ensures that residents have everything they need right at their doorstep.
Overall, the Oceanside Center in Hampton is an ideal assisted living community that prioritizes comfort, independence, social engagement, and access to necessary services for its residents' overall well-being and quality of life.
Oceanside Center is located at 22 Tuck Road, Hampton, NH 03842 in Rockingham County, New Hampshire
Oceanside Center on seniors.fyi includes 4 photos including images showing windows, interior, decor, bedroom, healthcare, building, tree, clouds, and more.
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